AboutJohn Michaels Expertise All questions pertaining to all indoor floor coverings regarding best products to choose, proper installation techniques, and proper maintenance techniques.
Experience We are a nationwide floor covering inspection service. We inspect all types of indoor floor coverings in every city and town in all 50 States and in all the Provinces of Canada. We see where errors in choice of product, improper installation, and improper maintenance lead to complaints being registered and we are then called upon to inspect those products and issue certified reports indicating from where those complaint issues eminate. We have done this type of work for over 40 years.
Education/Credentials Carpet, vinyl, and hardwood manufacturing, installation, and maintenance, prior to just inspecting, and a division of our Company specifies proper floor covering choices for residential and commercial uses.
Question I clean our floors by first sweeping and then the spray cleaner the company recommends. My problem is that our pets drip water spots after they drink and also drool spots when they lay on the floor. This is on about all areas of the floor. The cleaner doesn't get this up and to spot clean by hand would take all day. Any suggestions? Thanks
Answer Hi Kathy;An engineered hardwood floor is layers. There is a bottom layer for stability and probably some moisture resistance, topped with a core that is usually recycled wood products, topped with a thin piece of hardwood, topped with a protective coat that is usually a polyurethane type. The spots are on the polyurethane, unless there are locally caused topical scratches or abrasions that have penetrated into the hardwood. First thing I would do is visit the website of the cleaner manufacturer. There is probably contact information such as an 800#. Call it and speak with their technical services dept. They may have a suggestions such as applying the cleaner to mop type head and then cleaning a larger area. NOTE;DO NOT DIRECTLY APPLY THE CLEANER TO THE FLOOR. APPLY IT TO A MOP TYPE APPLICATOR AND THEN USE THE APPLICATOR ON THE SURFACE OF THE FLOOR.
Another suggestion would be to take a damp, NOTE DAMP, towel and rub it on the surface of the flooring in spotted areas. Make certain to follow the application of the damp towel immediately with a dry towel. But try contacting the cleaner manufacturer first. If you have a problem contacting the manufacturer, please get back to me for some assistance.