About Jim Carlin,csi,csms Expertise I will answer questions pertaining to ceramic and stone tile installations only. Nearly 40 yrs in construction with the last 25 yrs. as a Tile Contractor/ Consultant and Independent ceramic tile inspector. Certified Ceramic Tile Inspector, FITS certified (fitscertified.org)
Experience 39 yrs in construction with the last 25 yrs. as a Tile Contractor/ Consultant. Independent ceramic tile inspector.
Organizations Board of Directors National Tile Contractors Association, Member Construction Specifications Institute.
Education/Credentials Schools are: Certified Ceramic Tile Inspector, FITS certified, Schluter Systems Innovations Workshops for uncoupling membranes, floor drains, waterproofing shower systems, Concrete slab moisture migration, ADA Compliance and many others
Question Why would there be corners on some of my tiles that where layed pointed up not level with the other tiles? We had a professional lay the tile. Three of the tiles on one of the corners are raised like a pointed trip. They have to be redone but what could have caused this. One floor has sheet rock under the tiles and the other floor is on a slab.
Thank You,
Jim
Answer Hi Jim,
This is where and when people get in trouble. It all starts with inexperience. Sorry if I hurt your feelings but it’s still the reason based on what little info you are telling me. All tiles are not necessarily flat. Actually the larger the unit the greater the chance it will have a warp in it. Place a straight edge across the face (top) of the tile. I’m willing to bet that’s what it is (warped). Any recourse against the manufacturer is a mute point since you already installed the tiles. The cases usually are printed with the statement that any claim against the tiles is void after installation.
If you have any tiles left over, place them on a flat surface and see if you can rock it indicating a warped tile on a flat surface.
If in fact this is what happened (installed warped tiles) try talking with the dealer, then moving up the food chain to the distributor.
Another possibility is you bought them at a big box store in an effort to save money. Remember there are grades of tile, thinset, etc. Each is designed to be sold to certain markets.
Jim
