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Flooring and Carpeting/Cleaning vitrified tiles.


Dear Perry,
I read yr reply to a question about cleaning vitrified tiles. We had fixed double polished vitrified tile by Euro (type- Bianco Diano) two months ago. Unfortunately, there was a minor fire due to blast of compressor of refrigerator and ash remained spred all over the floor for two hours as we were away. Some friends and fire brigade people , who helped walked over the ash. There are no major stains but grey ash marks and grey boot-marks are visible at some places. We applied soap and turpentine but the stains are still noticeable. What would you kindly suggest so that we make them shine as before without causing any further damage? thanks and regards,  Arvind.

Thank you for your question Arvind,

   So sorry for your loss of at least a part of your home, but glad you are alright. What I would attempt to do next is employ both an abrasive pad along with Baking Soda as a medium to also lend some content to the scrubbing process. There are pads that you can purchase either at a flooring store or online that are made by "3M" Company. They produce several different degree of abrasive pad that are color coded starting at a red for a coarse then brown, green, blue and the least abrasive is a white pad. You can purchase the white pad and or a blue one as well to give you a bit more power applied to the suspect areas. Lightly wet the area/spots to be cleaned and sprinkle the Baking Soda directly over the floor liberally and wet the pad and applying as much pressure as you can try to lift off the ash marks and then rinse. Try a small area first to see if this will work. I am confident that it will unless there was some "other" unknown material that was walked into the polished surface that may have "etched" some of the surface. Ok Arvind I hope this helps you with your problem, feel free to return anytime...

Perry V.

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Perry Vellenga


Ceramic Tile/Marble. I can answer questions about floor preparation, tile selection, layout questions, performance of products, expectations of finish, compatabilities, questions about grout and epoxies, evaluating an installer, asking the right questions to check competence...more? 33 years this August 2012/ many years in commercial application from exterior finishes to Mall store fronts/ interior finishes like floor packages in stores inside Malls examples: The Limited, Lerner/NY, Lane Bryants, Bombay Co., Now involved in Residential new construction covering all types of interior finishes and designs.


I worked in an exclusive field of floorcovering called "Tenant Development" which is by invitational bid only, by way of a National bid list. These are large floor packages usually over 3500 sq. ft. of 18" x 18" Marble and Granite and many other types of Marble and sizes. They are specialty stores where the floor package can cost upwards of $50,000 for one store. I have also done "Structure" stores and J. Riggins stores, Lane Bryant,Express and Body Shop stores where wood flooring is used. Presently work for a National Flooring Company in the Residential new construction arena that covers most interior design elements..Granite Slab tops/wood flooring both job finished and prefinished ect..

My response's are published all across the Internet and picked up by multiple Interior Design sites and Industry related web sites where people have questions...

too many most of which don't count...

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