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|Comment||Thank you for such a prompt and comprehensive reply. I think the graphite tip came close - but this morning think I've solved the problem myself. The marks looked SO much like they were in the weave but I decided they couldn't be. So very cautiously tried a stain-remover and a warm, damp cloth. This has worked well though I might have to go over a couple of the spots again. My only theory is that they could be tar. Part of our road was bitumenized recently and this could have got from our tyres to the garage floor and then been trodden in to the house. We have "indoor" shoes and almost never wear outdoor shoes in the house but may still have tracked some tar in from the garage - the clue was that this morning I found a small speck of what looked like this substance on the sole of one of my "indoor" shoes. Perhaps some small specks got rubbed into the carpet here and there, causing the splotches but blending in to the fiber so thoroughly that they looked a bit like carpet specks. If that makes sense. Any way, using the list of problem solutions on this website I think it will be okay now - thanks again for your time.|
Answers by Expert:
Certified Installer 1966-1976, Certified Carpet Cleaning Instructor 1976-1985, Certified Commercial and Residential Floor Inspector since 1985 is available to answer questions on problems with carpet or other flooring, and carpet cleaning. I can guide you as to whether you may have a valid claim against a manufacturer/installer/dealer/cleaning company.
Floor covering Installer 1966-1976
Carpet Cleaning Instructor 1976-1985
Floor Covering Inspector 1985- present
Floor Covering Inspector Training School; FCITS Floor Covering Inspection Technical Services; FITS Certified Claims Inspectors Association; CCIA
B.S. Chemistry 1971 A.S. Physical Science 1969 Armstrong Certified Installer 1972 3M Certified Carpet Cleaning Specialist 1976 FCITS Certified in Carpet and Hard Surface, Commercial and Residential
GE, Phoenix Insurance Group, McDonalds Corp, WTNH, US NAVY, Xerox, Time Warner, Pitney Bowes, Conair, Yale New Haven Hospital, UCONN, Price Waterhouse, Pepsico.