Flooring and Carpeting/Travertine Tile


Had a water line break from the weather which resulted in my travertine tile being covered with 3 inches of water for 5 days. Know I have tiles loose and some sounding hollow when you tap them. Can you explain to me why this happens my insurance doesn't want to pay for my tile replacement. I just want to be a little educated on this subject before fighting with the insurance.


If the tile mortar did not bond properly to the tile , explained later, the stone can release.
Most travertine and marble tile requires that the back of each piece be flat troweled , if this step is not followed the bond is tentative at best and with hydro-static pressure from flooding  causes the tile to lift off easily.

If the mortar is actually an acrylic white paste(rubbery) then it is the wrong adhesive completely.


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20+ years flooring installation ...carpet,wood,tile and vinyl. Residential and commercial. I do not sell the products , just install what ever the shop / customer has purchased. I actually love seeing the finished project completed and it gives me great satisfaction to help others acheive that goal. If I don't know the answer I will say so, and then I will recommend another expert for you. I may even research the subject and answer to the best of my ability ...including links to my sources. I wish you all success Chris


20 years as an independant contractor

H.S. diploma A.S. agriculture Mt San Antonio JR. College

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Gene Bonas and Kevin Churnock Inc. Sheward&Son&Sons Century 21 Forte Const. Famous Footwear BOSE Corporation Homebodies General Contractor Perry Floors, Tri Cord Flooring T.J.'S Supplies

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