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About Dave Coil
Expertise
I can help. I have installed wood, laminates, tile, marble, ceramics, vinyl, and painted applications. I have done some stone work, but that is seldom used anymore.

Experience
My first work was in flooring and interior designs.   My first job... every room of the house was a different color of walls and carpet.   It can work...

 
   

You are here:  Experts > Style > Interior Decorating > Flooring and Carpeting > Hardwood Floors

Flooring and Carpeting - Hardwood Floors


Expert: Dave Coil - 5/23/2004

Question
I had hardwood floors (strip, engineered wood glued to concrete slab) installed in the dining room, living room, hallway, bathroom and bedroom about 1 year ago.  Over the course of the year, the floor became loose in small areas (3-4 inch diameters) and large areas (2-3 foot diameters).  

On the last day of the installation, I noticed one of the larger areas in which the floor was not adhering.  The installer said to give it 90 days and it should adhere.  Needless to say it never did.  Over the next several months, other areas began to "un"adhere.  The installers came out and injected over 32 holes with over 2 gallons of glue.  In one area that is 3 feet in diameter, they had to drill over 10 holes to inject the glue.

In your opinion and experience, is it unusual or normal for a newly installed hardwood floors to have over 32 holes drilled to inject over 2 gallons of glue?

Please advise.

Thanks,
Pamela Krakosky

Answer
I would say that is the worst of all the stories I have heard of a hardwood installation.  You are far more patient that anyone I have heard from.   That floor would be ripped out by now if it were mine.   Could have been the wrong adhesive.   I would not hesitate to contact the installers, the saleperson, the store responsible for delivery, the manufacturer etc.  Do NOT ACCEPT this project as completed until you get a factory rep to check it out.  Your warrantee depends on it.   It sounds like it can get worse.

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