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About Jim Carlin,csi,csms
(Top Expert on this page)

Expertise
I will answer questions pertaining to ceramic and stone tile installations only. Nearly 40 yrs in construction with the last 25 yrs. as a Tile Contractor/ Consultant and Independent ceramic tile inspector. Certified Ceramic Tile Inspector, FITS certified (fitscertified.org)

Experience
39 yrs in construction with the last 25 yrs. as a Tile Contractor/ Consultant. Independent ceramic tile inspector.

Organizations
Board of Directors National Tile Contractors Association, Member Construction Specifications Institute.

Education/Credentials
Schools are: Certified Ceramic Tile Inspector, FITS certified, Schluter Systems Innovations Workshops for uncoupling membranes, floor drains, waterproofing shower systems, Concrete slab moisture migration, ADA Compliance and many others

   

You are here:  Experts > Style > Interior Decorating > Flooring and Carpeting

Questions Answered By Expert  Jim Carlin,csi,csms 
In Category  Flooring and Carpeting

SubjectDate Asked

trips on the corners of layed 18 in porcelain fl7/4/2009
  Q: Why would there be corners on some of my tiles that where layed pointed up not level with the other ...
  A: This is where and when people get in trouble. It all starts with inexperience. Sorry if I hurt your ...
Travertine floor7/2/2009
  Q: I tried to clean my travertine floor in the utility room and I used a product that stained the ...
  A: You need to contact a stone refinisher. That sentence has expensive written all over it!! Hire a ...
Tile or pavers over painted outdoor concrete7/1/2009
  Q: Will using wire lath on painted concrete work ? I propose shooting the lath to the concrete then ...
  A: In your situation I would prefer a thicker mud base. The use of the wire lath is necessary. Don't ...
bad grout6/10/2009
  Q: I recently was retained to clean and seal grout in a ceramic tile floor that was a couple of years ...
  A: Yes I do offer “Field Service for Inspections. The rate for ceramic tile inspectors or consultants ...
ceramic tile5/22/2009
  Q: Jim my wife wants ro replace the ceramic tile in the bathroom. I told her you have to take up the ...
  A: Both of you are correct to a degree. Yes you can install ceramic tile over ceramic tile. This does ...
travertine installation5/21/2009
  Q: I recently had 2000 sq feet of honed and filled 18x18 inches Tuscany beige travertine installed in ...
  A: Without performing an onsite inspection of the installation in question, my answers will be ...
Lippage on Rectified Porcelain Tile5/13/2009
  Q: Installers have completed installation of 20-inch rectified porcelain tiles with a 1/8-inch grout ...
  A: I doubt you can reference and download what you require from the web. All of us have to purchase the ...
sanded to unsanded grout5/12/2009
  Q: I am installing tile in a shower area. The wall tile is 8x8 matt white finish ceramic with 1/8inch ...
  A: Don’t get confused and think that you need wall tile because it is going on the wall. The size of ...
Tile Installation5/11/2009
  Q: I am renovating my bathroom and kitchen. The bathroom walls are tiled and I notice an unevenness of ...
  A: Before you “go to the bank” with what “the tile mechanic” has told you, let me try to explain what ...
Time to wait between install of porcelain flooring and granite counter tops5/9/2009
  Q: We are putting granite counter tops and porcelain tile in our kitchen. Recently we were told that ...
  A: Go with putting in the granite countertops first. There are several reasons as mentioned earlier but ...
installing tile on covered porch4/29/2009
  Q: I have a condo (one year old) and planning on installing tile on it. Porch is covered, but has a ...
  A: I have to assume the slab is comprised of concrete and not some other cement product. It should have ...
Bianca Carrera Marble Discoloration4/29/2009
  Q: We are experiencing various white "finger size" or smaller discolorations from below the surface of ...
  A: According to your description of the installation leads me to recommend that you contact Mapei’s ...
Travertine on Kitchen floor?4/23/2009
  Q: I am looking for the experienced, expert's answer to whether or not I should install a travertine ...
  A: Travertine is gorgeous to look at and does have a high maintenance factor. There is also the item of ...
Porcelain Tile over vinyl floor4/21/2009
  Q: I read your answer to Rebecca(6/17/08)since I am going to install this myself I would like to know ...
  A: You really did research on the subject, that was ten months ago. I assume you know my position on ...
ceramic tile installation4/11/2009
  Q: We are in New England and have a three season 8X15 screened porch(floor to ceiling screens)with a ...
  A: Unfortunately there is no easy method of placing tile on the old deck with layers of paint etc. Both ...
Travertine Tile Backsplash Installation4/8/2009
  Q: I have a new solid surface (LG, similar to Corian)countertop with no backsplash. I have purchased ...
  A: 1. I prefer thinset (white) you could use a acrylic mastic. 2. I prefer to raise the tile off the ...
tile adhesive4/6/2009
  Q: I laid 36 sq ft of 12x12" stone tile on my bathroom floor 4 days ago over 1/2" wonderboard. I used ...
  A: I have to admit I have never used Omnigrip or any other product that depends on evaporation to cure. ...
heated tile floor cracking3/31/2009
  Q: We had our bathroom remodeled 7 years ago with new heated floor covered with tile. Several months ...
  A: I can’t tell you if using the old contractors is a good idea or not. I haven’t seen the ...
backspash3/31/2009
  Q: I have a kitchen backslash to install. One contractor tells me that if I'm using marble, it will ...
  A: The cost of using marble as opposed to ceramic is on the high side. I would call other contractors ...
porch conversion from wood to slate/stone3/30/2009
  Q: We would like to convert our Southern-style wrap-around covered porch from T&G painted pine to ...
  A: The framing is adequate. The minimum requirement for stone is two layers of ext. grade plywood. ...
porch conversion from wood to slate/stone3/28/2009
  Q: We would like to convert our Southern-style wrap-around covered porch from T&G painted pine to ...
  A: The simple answer to your question is yes it’s possible. Remember, anything is possible as long as ...
S cueve hardwood tile3/26/2009
  Q: We are installing Anderson engineered hardwood with an S curve to transtion between my den and ...
  A: The installation still needs to meet standards. The slate needs to be cemented in place over the ...
backer board3/25/2009
  Q: I just finished installing the backer board in my 8 by 8 1/2 bathroom. When you walk into the room ...
  A: By ¼” off I hope you don’t mean in height. Either the cement backer was not fastened properly or the ...
S cueve hardwood tile3/24/2009
  Q: We are installing Anderson engineered hardwood with an S curve to transtion between my den and ...
  A: Schluter has transitions designed for your application. This link should explain things ...
Sub-flooring prior to tile installation3/23/2009
  Q: I recently purchased a house built in '57. And I am currently updating the bathroom. I want to ...
  A: If I understand the situation, you are looking at the subfloor now. Another layer of flooring is ...
basement flooring3/11/2009
  Q: We have added an addition which includes a new basement area 25 X 30 feet. It is currently a ceramic ...
  A: My choice for a product is Porcelain. Limestone is soft and readily accepts stains because of its ...
peice of marble3/10/2009
  Q: I have a slab of marble that is attached to a piece of wood the same size as the marble. Can I use ...
  A: It sounds like you have a dilemma on your hands. The wood should stay dry, but that is impossible ...
Grades of TIles3/5/2009
  Q: My husband and I are considering installing ceramic tiles in the basement in our furnace/laundry ...
  A: Wow, I guess we need to start at the “start” and have you forget what other people have said, that ...
removing old grout3/5/2009
  Q: We are re tiling our shower/bath area. We have old grout still on the edge of the bath tub that we ...
  A: In the past I’ve used a stick to knock off the grout. I rare cases, I’ve been known to use a wall or ...
tile Underlayment3/4/2009
  Q: In preparing to install new flooring in a large kitchen/hallway area 1/8" luan plywood was installed ...
  A: I need to start with the fact that the minimum thickness for plywood is 3/8” for the second layer. ...
VCT3/4/2009
  Q: need to replace a VCT floor. there are 2-3 layers and black mastic. floor has been done 20-35 ...
  A: I don’t know what the chances of your floor having asbestos are. I can tell you that asbestos was ...
Tiling kitchen floor3/3/2009
  Q: I am planning to install ceramic tiles in my kitchen replacing a vinyl floor covering.I have ...
  A: The major thing to do is evaluate the existing installation before you proceed. How many layers and ...
Ceramic flooring3/2/2009
  Q: Is there anything I can buy that would make it easier to get up than scrubbing for an hour (it ...
  A: It should never be this difficult to apply grout and cleanup. Please tell me the type of grout you ...
Leveling product on top of Saltillo Tile2/19/2009
  Q: We were going to remove old saltillo tile...but is very thick, and installed in about 3" mud. We ...
  A: What you are proposing to do is build another base on top of the existing base. I see many problems ...
preparing subfloor for tile install2/18/2009
  Q: ...i recently did some subfloor repairs and decide to install tile rather than hardwood..the new ...
  A: Let’s start with the fact that the ½” subfloor is not enough, period. You will need another layer ...
porcelain tile over sealed painted expoxy cement floors2/17/2009
  Q: when we bought our house we were on a budget and removed the carpet and painted all the cement ...
  A: I’ve covered this many times over the years and one more time isn’t going to break the bank. As I’ve ...
Non sanded grout line size?2/16/2009
  Q: I just put up a tile backsplash in my kitchen. It is a mixture of travertine and glass...most of the ...
  A: The standard for the size of the grout joint is: non sanded grout can be used in joints up to 1/8” ...
TILE FLOOR2/16/2009
  Q: I AM GETTING READY TO TILE THE BATHROOM IN MY HOUSE AND THE DOOR IS NOT CENTERED. SHOULD I CENTER ...
  A: I would center the tile to the room not the door. The tile stops at half the thickness of the door. ...
Grout Issue2/15/2009
  Q: We have installed new tile over new hardibacker, using 1/4" grout joints. The total area tiled ...
  A: I’m very glad that you asked me a follow-up question. I have found a major flaw or problem in the ...
Grout Issue2/15/2009
  Q: We have installed new tile over new hardibacker, using 1/4" grout joints. The total area tiled ...
  A: What is the substrate, was thinset or mastic used? Did this need to be patched or filled between the ...
Tiling over painted concrete floor2/13/2009
  Q: I read where a couple etched a painted concrete floor first and had no problem for years after ...
  A: My answer to the flooring dept and their experts is, “Give Les a written guarantee that when it ...
Tiling over painted concrete floor2/13/2009
  Q: I read where a couple etched a painted concrete floor first and had no problem for years after ...
  A: It is hard for me to recommend something that is not according to industry standards. First, etching ...
radiant heat jacuzzi brand over vinyl over slab2/11/2009
  Q: we have a 15 year old house on a slab. Bathroom has vinyl, good condition. Can we or should we put ...
  A: Yes the installer should remove the vinyl. Then address the condition of the floor for cracks, ...
Preperation for tile2/11/2009
  Q: I have a raised home and I recently replaced rotted flooring in bath room.((2)-1/2" plywood w/ felt ...
  A: Since you are planning to use Hardi Board, I suggest you go to their web site, download their ...
Discolorization tile and air pocket under tile2/10/2009
  Q: I have two questions regarding ceramic tile. This is a new home (2 years) in Texas where the ...
  A: 1. This is not expected in a new house or even an old one. Remove the tiles to determine the cause ...
Ceramic Tile Floor - Slippery Surface2/8/2009
  Q: Our condominium association installed a slick ceramic tile in the shower/changing room by the pool. ...
  A: The good news is yes there are several manufacturers that make a coating for what you are ...
installing tumbled traveritine tile2/8/2009
  Q: When should I apply the sealant? I was told that if I want to keep the grout out of the "holes in ...
  A: Actually, the sealant is applied before the tile installation is started and again applied with a ...
stone over radiant2/6/2009
  Q: Would it be overkill to apply Ditra on top of Raupanel radiant (or any radiant panel system) that ...
  A: What do they recommend to be used under the ditra? Bonding the Ditra to the Aluminum panel is a ...
stone over radiant2/5/2009
  Q: Would it be overkill to apply Ditra on top of Raupanel radiant (or any radiant panel system) that ...
  A: My response to you is if you are still concerned about expansion and contraction, and I also am once ...
stone over radiant2/5/2009
  Q: Would it be overkill to apply Ditra on top of Raupanel radiant (or any radiant panel system) that ...
  A: You mentioned a very important key word, STONE. My question to you is the floor structure adequate ...
KITCHEN BACKSPLASH TILING2/4/2009
  Q: THIS IS MY FIRST TILE PROJECT. I AM INSTALLING A BACKSPLASH ON SHEETROCK USING 4.5"X4.5" PORCELAIN ...
  A: The trowel size is a little small with the waffle back on the tile. Back butter or fill the waffles ...
granite and marble flooring2/2/2009
  Q: We need to specify a good quality grout for an assembly hall in which 18x18" black granite tiles is ...
  A: Since you have already set the size of the joints,the answer or type of grout has to be in ...
tiling over 1x6 subfloor1/30/2009
  Q: I am remodeling a kitchen that adjoins a dining room. We have removed most of a wall between the ...
  A: We need to start with keeping everything on the same plane period. The dining room has 1x6 boards, ...
Sealing Grout1/26/2009
  Q: Do I need to seal my grout with polymer in it? My contractor said I did not need to. Thanks.
  A: The polymer that is in the grout is not a sealer but instead it is used to enhance the grout. Yes, ...
Travertine Flooring1/24/2009
  Q: We recently laid Travertine floors in our home and we have notices that there are 3 tiles that have ...
  A: Travertine is a stone that has holes throughout it. Even though the surface is flat or solid, one ...
Slate countertop1/23/2009
  Q: We want to tile our kitchen counters and backsplash and considered slate tile. A friend who ...
  A: In my opinion slate is not a common product to use as a kitchen counter top, but I have no problem ...
12x12 finished marble tile1/22/2009
  Q: I installed some of the above tile, and have a few small spots of mortar on the face. It's a high ...
  A: Since I don’t know the name of the marble in question along with the name of the thinset used, it ...
laying tile new subfloor1/22/2009
  Q: We have just built a new addition 10x12 mudroom off of a 19x24 master bedroom we layed 1/4 inch ...
  A: Wow am I surprised that somebody is charging those exorbitant prices. I don’t believe anybody in ...
moulding for porcelain tiles1/21/2009
  Q: Jim: We plan to lay down porcelain tiles throughout the house (interior only). Do tiles contract ...
  A: Yes tiles do contract and expand with temperature changes. The only possible way to accomplish what ...
Floating tile over concrete1/20/2009
  Q: I am installing 12x12 (0.5" thick) travertine on concrete in my bathrooms. The remainder of the ...
  A: Since other people read these answers, I beg you and anyone else to please not miss quote me. I ...
tile flooring1/20/2009
  Q: If I have a couple of tiles that were not bonded correctly to the mortar and they cracked and the ...
  A: I have to assume that the same thing will happen to the floor if it was not installed correctly. In ...
cracked grout1/19/2009
  Q: Jim, below is an extract of an aswer that you provided and a response to the same condition, but ...
  A: I’m sorry to disappoint you but the answer is the same for both of you. I have included some other ...
laying tile new subfloor1/18/2009
  Q: We have just built a new addition 10x12 mudroom off of a 19x24 master bedroom we layed 1/4 inch ...
  A: I have to assume that the “3/4 D grade” is actually plywood and meant to be inches. If this is the ...
family room on concrete slab1/17/2009
  Q: My family room is about 400 sq ft and is on a concrete slab. The carpet is old and warn. Do you have ...
  A: Everything you do to install either porcelain or stone tile will depend on what the condition of the ...
Floating tile over concrete1/15/2009
  Q: I am installing 12x12 (0.5" thick) travertine on concrete in my bathrooms. The remainder of the ...
  A: I’m having a problem with how you will fasten these boards to the concrete slab. Plywood or actually ...
How do I get grout off of travertine1/12/2009
  Q: Help me please, my boyfriend just put in unsealed travertine tile in our shower, he first applied ...
  A: Sorry to hear about your problem. I believe your best bet is to call the manufactures technical ...
Porcelain Tile project1/11/2009
  Q: We are having problems with an un - level floor. Both with a crowning at a floor joist & settling ...
  A: I did some research on this product because I don’t use it. I can tell you it is made by a very ...
Travertine Tile on a Concrete Slab1/8/2009
  Q: I'm about to embark on a project where I'll be replacing 1650 square feet of ceramic tile and carpet ...
  A: First thank you for the compliment, it is very much appreciated and gives me something to strive ...
Porcelain Tile project1/4/2009
  Q: We are having problems with an un - level floor. Both with a crowning at a floor joist & settling ...
  A: Ultra Flex 1 is definitely not to be used. There are three different levels of Ultra Flex, and I use ...
Ceramic Tile Flooring-Outdoor North/East1/4/2009
  Q: I am redoing the floor in my mud room. Size is 5'6" x 6' 2" x 6" beams @ 16" apart, two layers of ...
  A: We need to start with some background info regarding your project. The joists and 2 layers of ¾ inch ...
radiant heat over vinyl floor1/1/2009
  Q: I am installing a radiant heat system and installing a tile floor over it in my kitchen. Can I ...
  A: Let’s start with the fact that I have never been in favor of tiling directly over vinyl. There are ...
hardwood floor used as a substrate for tile11/24/2008
  Q: I would like to install tile over a hardwood floor. The hardwood floor is in the basement and it is ...
  A: The simple and straight forward answer to your question is don't do it. The reason is there will be ...
Sealing Marble11/24/2008
  Q: I want to seal my carrera marble myself. I had it sealed by professionals about a year and a half ...
  A: The hardest thing to sealing a floor is reading the directions and following them to the letter. ...
Grout Stains11/23/2008
  Q: My master bathroom was recently remodeled using porcelain tile (in the shower, on walls [13x13] and ...
  A: Since I volunteer my time to help others without receiving compensation, I limit my questions to two ...
Grout Stains11/22/2008
  Q: My master bathroom was recently remodeled using porcelain tile (in the shower, on walls [13x13] and ...
  A: Good answers, but I noticed I forgot to ask what type of thinset was used to bond the floor tile to ...
Grout Stains11/21/2008
  Q: My master bathroom was recently remodeled using porcelain tile (in the shower, on walls [13x13] and ...
  A: Without knowing more and only seeing the pictures, I am leaning towards moisture. Lets start with a ...
Marble Backsplash11/20/2008
  Q: I have a stupid question. I am wanting to use marble stone tile 3 inches by 6 inches in my kitchen. ...
  A: If the backsplash will not get wet or accumulate food particles, then keep her happy. The reality ...
Ceramic Tile not Sticking to Shower Base11/20/2008
  Q: About 9 months ago we re-tiled our walk-in shower. The base of the shower is concrete (part of the ...
  A: All premixed "thinsets" are basically an adhesive that's water soluble. I'm not going to get into ...
Ceramic Tile not Sticking to Shower Base11/19/2008
  Q: About 9 months ago we re-tiled our walk-in shower. The base of the shower is concrete (part of the ...
  A: I realize the thinset is to blame, but I need to know what you used for thinset. Please give me a ...
Floor/wall tile installation11/19/2008
  Q: I'm building a new bathroom in my basement and would like to install travertine on the floor ...
  A: The self leveling will conform to the existing surface. What I mean is if you had cracks before, ...
shower size11/18/2008
  Q: you have 40 years experience i know you can answer this. We are presently renovating our master ...
  A: You have presented a very good question! The plumbing companies usually take care of that part of ...
Patio Floor11/18/2008
  Q: I am looking to redo our patio and I am having quite a dilemma in choosing between travertine and ...
  A: Travertine will be fine in your climate. The coliseum in Rome that we see pictures of is actually ...
Outdoor tile problem11/17/2008
  Q: We tiled our exposed front porch with 18 inch porcelain tiles and grouted with what we thought was ...
  A: Use a Portland cement based grout. This is packaged in 25 lbs bags. Some grouts already have the ...
Outdoor tile problem11/16/2008
  Q: We tiled our exposed front porch with 18 inch porcelain tiles and grouted with what we thought was ...
  A: Based on the information you have given me I don’t have good news. The answer to your question is ...
grouting travertine11/16/2008
  Q: 18 x 18 travertine with 1/16 joints installed in upstairs bath atop rs levelquick on top of .25 inch ...
  A: Seal the stone before any grout is applied. This is necessary for all stone installations and some ...
New porcelain floor problem11/15/2008
  Q: Jim, Can a new porcelain floor finish be ruined? I think I've ruined mine. I've recently had over ...
  A: My recommendation is for you to contact the grout manufacturer for information on how to remove ...
installing tile flooring11/14/2008
  Q: I'm in the process of installing a tile floor in the kitchen of our 1930's era home. I've torn out ...
  A: I'm confused about what you have for flooring material. One sentence you said the particle board is ...
Re-tiling an Uncovered Patio11/12/2008
  Q: Aloha Jim, We had our 400sf outdoor uncovered patio tiled with slate, but, after only three months, ...
  A: Greetings from the soon to be frozen north! Thanks for the picture. The fastest way to remove the ...
laying travertine11/12/2008
  Q: I am in the process of laying 16x16 travertine tiles on my kitchen floor, I would like to lay them ...
  A: What you are proposing is close to impossible. You need the grout joints to accommodate the ...
Travertine installation problems11/11/2008
  Q: I have 700 sq. ft. of cermaic replaced with Travertine. The installer used backerboard. The board ...
  A: This is a classic example of trying to escape from facing the responsibility of replacing the entire ...
grout color11/10/2008
  Q: The grout color which I picked out turned out to be lighter that I wanted. Is there something on the ...
  A: This seems to be a common occurrence. Most of the time the complaint of color shades etc is related ...
Porcelain questions. Expansion and Trowel11/10/2008
  Q: I am installing 20 by 20 porcelain tile. I laid out 1 room. After centering and making a grid, I ...
  A: That’s a great question about expansion!! The expansion is mainly thermal and thermal expansion is a ...
Porcelain questions. Expansion and Trowel11/8/2008
  Q: I am installing 20 by 20 porcelain tile. I laid out 1 room. After centering and making a grid, ...
  A: #1 When we talk about expansion and contraction we are referring to horizontal movement. Here is a ...
ceramic tile grout discoloration11/8/2008
  Q: We had tile flooring installed about 3 months ago and in the last few weeks have noticed a dark ...
  A: Based on the info you gave me I have to assume a lot on my own. Is your grout Cementitious and not ...
travertine tile installation11/7/2008
  Q: I have laid several tile floors but never travertine. Q#1, can travertine be laid tight together ...
  A: I do know that I am not going to change your mind and actually have no intention of attempting to do ...
travertine tile installation11/6/2008
  Q: I have laid several tile floors but never travertine. Q#1, can travertine be laid tight together ...
  A: #1 Probably can be laid tight together but will depend on how uniform the travertine is in size. If ...
black soot from black ceramic tiles/grout11/5/2008
  Q: In helping a friend clean her new home, entirely floored with black ceramic tiles and grout, we ...
  A: “Your description of cement grout fit the bill, however. What grout was accidentally left ON the ...
black soot from black ceramic tiles/grout11/5/2008
  Q: In helping a friend clean her new home, entirely floored with black ceramic tiles and grout, we ...
  A: I think you might believe I’m being picky on the word “soot”, but we do need to clarify what it is ...
Shower Floor Tile Replacement11/4/2008
  Q: I have removed some cracked ceramic tiles in our walk in shower. I want to install new tile. The ...
  A: “Then I will use your suggestion of waterproof thin set prior to setting the tiles, especially in ...
tile installation on cement11/3/2008
  Q: What if any problems and precautions should be taken to install ceramic tile on cement floor should ...
  A: As I’ve said in my past answers here, Backer board is not to be used on any cement floor. The ...
Travertine Tile Lay out11/2/2008
  Q: We are in the process of laying out our game room with a Travertine non filled, chiseled edge ...
  A: I need a picture or drawing of the pattern you have chosen. There a many versions of Versailles ...
Shower Floor Tile Replacement11/2/2008
  Q: I have removed some cracked ceramic tiles in our walk in shower. I want to install new tile. The ...
  A: We need to start with your statement that “the cement backer board is also cracked and the surface ...
laying tile in brick pattern11/1/2008
  Q: how to start when laying tile in brick pattern?
  A: Let’s start with the assumption that you have found the center of the room. If the brick pattern ...
Travertine Tiles10/31/2008
  Q: I am using travertine files to tile my fireplace - basically just a flat expanse of wall about 80 ft ...
  A: Since this is only a vertical application and there is no chance of water or dirt getting in the ...
travertine tile installation10/30/2008
  Q: Can you use a "mastic" type adhesive for installing travertine or should you use a "mortar" type? I ...
  A: I realize there is some controversy regarding the use of mastic or thinset for installing stone and ...
tiling a kitchen floor with and island10/29/2008
  Q: My husband and I are a do it your self couple. we install ceramic floor tile and cumstom design ...
  A: The question is a great one, but can be complicated to answer without seeing the floor plan. In an ...
ACRYLIC ON PORCELAIN TILE10/28/2008
  Q: My husband and I bought beautiful antique porcelain tile for our kitchen floor. It WAS beautiful, ...
  A: It sounds like it has already started to wear off of the tile in the traffic areas. I would still ...
ACRYLIC ON PORCELAIN TILE10/28/2008
  Q: My husband and I bought beautiful antique porcelain tile for our kitchen floor. It WAS beautiful, ...
  A: Ceramic or porcelain tile that you purchased cannot be changed in appearance as you now know. ...
Silicone Caulk Residue on Porcelain Tile10/27/2008
  Q: We installed 7500 sq/ft of porcelain tile and about every 20-30 ft we put Mapei Keracolor sanded ...
  A: I went to the Mapei web site and pulled the data sheet for their Keracolor sanded caulk. Their caulk ...
tile not sticking to slab10/27/2008
  Q: I have installed 18" ceramic tile over an older slab that previously had vinyl tile that was glued ...
  A: Sorry to hear about your problem. I have a few questions regarding the installation. Did you check ...
porcelain tile10/26/2008
  Q: i have a question regarding tiling my bathroom in porcelain tile, i want to do the floor half up the ...
  A: First, let’s start with using the ¼ inch cement board on the walls. ¼ inch is only for the floor. ...
installing hexagonal tile over10/25/2008
  Q: I have a 2 21/2 condo that has a New Orleans feel to it. In my two bathrooms I want to install ...
  A: If you are determined to tile over the existing tile then the floor has to be cleaned. spread a ...
marble tiles10/24/2008
  Q: Can I lay new marble tiles over existing ones? And, if so, do I need to prep with a special ...
  A: The straight and simple answer to your question is yes. Now that that is out of the way, let me ...
Removing grout sealer so I can stain grout10/12/2008
  Q: I work for a company that is insisting on staining the grout on a job. The grout has what I believe ...
  A: You need to start with the sealer manufacturer to find out how to remove their material and prep it ...
Installing tile over stained concrete floor10/11/2008
  Q: We have just finished having living room floor (original 30 year old concrete slab) stained. The ...
  A: Stained concrete is not yet popular in this part of the country so I had to do some research. The ...
cleaning scratches on natural travertine tile floor10/9/2008
  Q: My husband and I recently tiled our bathroom. We used Travertine natural stone, Asher pattern and ...
  A: I know what I have to tell you is not what you want to hear, but don't shoot the messenger please. ...
Shower floor tile redo.10/9/2008
  Q: We want to replace the tile in our bathroom and walk in shower. It is on the 2nd floor of our house ...
  A: Sorry about taking so log to respond but I had to transfer some pictures to my software in order to ...
Shower floor tile redo.10/8/2008
  Q: We want to replace the tile in our bathroom and walk in shower. It is on the 2nd floor of our house ...
  A: The shower pan is under the mortar bed. Maybe I need to start from the beginning listing what ...
Shower floor tile redo.10/8/2008
  Q: We want to replace the tile in our bathroom and walk in shower. It is on the 2nd floor of our house ...
  A: First I need to start by asking you some questions. You have said; “After the demo, we are left with ...
Sunroom floor10/7/2008
  Q: I am installing a 18x18 porcelin tile floor on a 26ft x 18 ft raised floor, enclosed sunroom. The ...
  A: The tile does go directly next to the expansion material. Some of the newer items have a bar that ...
Sunroom floor10/7/2008
  Q: I am installing a 18x18 porcelin tile floor on a 26ft x 18 ft raised floor, enclosed sunroom. The ...
  A: (I plan to lay flooring on diagonal and am wondering if I need expansion joints in the field.) ...
terra stone floor10/6/2008
  Q: Nearly thirty years ago I moved into a house with 12 inch square white stone floor made of a product ...
  A: I’m afraid I can’t be of much help. I think I vaguely remember a ‘terra stone’ but not sure. I did a ...
Tile over granite10/6/2008
  Q: I have a full granite backsplash and would like to install decorative tile over the portion behind ...
  A: I’m assuming that the granite is already in place and you want to put the decorative pieces over the ...
cleaning scratches on natural travertine tile floor10/5/2008
  Q: My husband and I recently tiled our bathroom. We used Travertine natural stone, Asher pattern and ...
  A: I need to have some items cleared up. 1. Does this stone have a polished or a matte finish? ...
Radiant heat under marble10/5/2008
  Q: I am remodeling our family room. Pulling up the old carpeting I discovered linoleum tile on top of ...
  A: If you have read any of my previous answers to this question you would understand why I am against ...
Traveltine Flooring10/3/2008
  Q: I recently had traveltine flooring done. I chose to butt eachother tile. as a result it came out ...
  A: If you mean by uneven joints the difference in heights from one tile to the other, then the answer ...
marble in shower10/3/2008
  Q: Is it needed to seal the tiles before using. I have been told yes and I have been told it is not ...
  A: All stone should have at least one coat of sealer applied to the face before installing or at the ...
porcelain tile installation10/2/2008
  Q: We have been rebuilding our house (through a builder) after having it destroyed by the hurricanes of ...
  A: I have to admit that in all my years of experience in the industry, this is the first time I have ...
Shower stall rebuild/ tile10/1/2008
  Q: I am remodeling a bath and wondering if the rubber membrane goes right on the sub floor then up the ...
  A: First I have to assume you are using a two part clamping drain for the shower as all the info will ...
thickness of thinset for tub wall fixtures10/1/2008
  Q: I'm using thinset for tile over hardibacker board in tub enclosure. I made a mistake when leaving ...
  A: If the dish or caddy will touch the backer board, and have the backside of the lip touch the face of ...
thickness of thinset for tub wall fixtures9/30/2008
  Q: I'm using thinset for tile over hardibacker board in tub enclosure. I made a mistake when leaving ...
  A: I don’t understand the question. I’ll assume you have dishes that have a lip on the edge that sets ...
replacing an old tile floor...9/29/2008
  Q: When replacing an old tile floor with a new tile floor, is it possible to tile over the existing ...
  A: Yes it is possible to install ceramic tile over ceramic both for floor and walls. There are many ...
Travertine on bathroom wall9/29/2008
  Q: We are installing travertine 12"x12" around the bathtub. We have already installed Hardibacker and ...
  A: It sounds like someone has told you some pretty old wives tales etc. First, if you have done any ...
Limestone tile buckling9/28/2008
  Q: We have large French limestone tiles installed in our master bath, 1 year ago in a remodelled home. ...
  A: Sounds like ‘tenting’ where tile is trying to expand from either temperature or moisture. Check to ...
Leveler over tile?9/27/2008
  Q: I installed tile over our concrete slab and it looks great. However, even though it said it was a ...
  A: I am not familiar with the product you describe. I might suggest looking into a treatment that ...
Tumbled Travertine Scratch removal9/26/2008
  Q: I am just wondering how to remove scratches from my tumbled travertine tile.
  A: This is extremely difficult to answer due to the fact that I can’t see the scratches etc. Not every ...
kitchen backsplash with travertine9/24/2008
  Q: My installer did not seal my travertine before he grouted it about one week ago and he put a sealer ...
  A: Yes you still can seal the stone and should do this ASAP. The reason is simply since it is a ...
Ceramic Tiles9/24/2008
  Q: I am installing a ceramic tile floor. I tore up the old linoleum and started to scrape the old glue ...
  A: Try buying a floor scraper at one of the big box stores. It is a heavy duty razor blade ...
tile sealer all over my acrylic tub9/23/2008
  Q: I had a my bathroom Remodeled with tile and a new acrylic tub and the guy that put it in got sealer ...
  A: Start with the manufacturer of the sealer. Since these people designed and manufactured the product ...
Travertine Stone Floor9/23/2008
  Q: Scenario: Contractor went broke and left town. We are about 100 pieces short of finishing our home. ...
  A: I don’t recognize the stone but I do suggest you start with any info the contractor might have left ...
stone flooring installation9/22/2008
  Q: We are contemplating having Jerusalem limestone flooring installed in our home but have also looked ...
  A: Your installer has told you correctly. A mud installation is the best and has always been the best ...
Installing woodgrain/wood-like long tile9/12/2008
  Q: I am seriously considering replacing carpet with porcelain tile in my family room, and for various ...
  A: Yes everything you said is true with one exception. “3) it is extra important to make sure the ...
Laboratory flooring9/12/2008
  Q: Please brief me with difference between Vitrified tiles, ceramic tiles and semi vitrified tiles. ...
  A: Tiles are placed into 4 classifications; Impervious, Vitreous, Semi-Vitreous and Non-Vitreous under ...
ceramic tile problem9/11/2008
  Q: I am laying ceramic tile on my kitchen floor and a couple of the wobble causing the grout to break ...
  A: I’m confused regarding the job. Are you still setting the tile? I ask this because you also mention ...
Slate tile9/10/2008
  Q: We are/were planning to have slate tile flooring installed in most of our downstairs area - entry, ...
  A: Slate can and has been used successfully as a flooring material for far longer than I have been ...
stone tile9/9/2008
  Q: I have stone tile in my house and in some areas it sounds hollow. it has been installed on "blobs" ...
  A: I’m sorry to tell you that there is no industry guideline or reference to using the 5 or 9 spot ...
Installing Travertine in existing home9/9/2008
  Q: An answer to yourHello- I have a 1950's rambler with a main level floor structure of 2 x 10 16"oc., ...
  A: In answer to your first question, what is the deflection rate of your particular floor? I can tell ...
Marble Tile Installation9/8/2008
  Q: I am getting ready to install 12x12 Marble tiles for our kitchen floor. I am planning on putting ...
  A: What type of floor do you have? Is it wood and if so what is the make up of the floor? Types of wood ...
Travertine tile installation9/8/2008
  Q: I plan on installing 1/2" travertine tiles in my master bathroom and want to make sure I've prepared ...
  A: Since the I-beams are an engineered product and designed specifically to carry a certain amount of ...
cracked grout; settlement or bad install?9/6/2008
  Q: We just had a large addition put on our house that included a 6' addition across 2/3rds of the back ...
  A: Sorry to hear about your problem. Thank you for being as informative as this helps me understand ...
travertine tile layout not square9/6/2008
  Q: We are having our kitchen tiled with 18 inch travertine tile. The prep was done correctly - tiling ...
  A: If you are writing the check you have complete control of the situation. There is no excuse for ...
discolored grout (sanded Macadamia)9/5/2008
  Q: I read your response from 4/3/07 to Kim and Debbie and was pleased to hear there may be a solution ...
  A: I listed the top 12 possible causes of Kim and Debbie problem based on their particular question. ...
20' tile in kitchen9/4/2008
  Q: My question is I am going to lay 20 inch tile in my kitchen and eating area. I am going to lay ...
  A: As with all installations the layout starts in the center of the room. This is to ensure balanced ...
Porcelin Tile9/3/2008
  Q: We would like to tile our entrance foyer with a porcelain tile that resembles marble, but I am ...
  A: The use of rectified tile is your best bet to keep the grout joints as small as possible. Rectified ...
Installing ceramic floor tile over vinyl floor8/27/2008
  Q: I am a general contractor, mostly self taught. I am in the process of doing a job where I need to ...
  A: Let’s start with the simple answer to your question, Yes you can bond tile directly to vinyl as long ...
Spacing scallop-edged floor tile8/26/2008
  Q: We have 13" ceramic floor tile with scalloped edges. What's the easiest/best way to space the tile ...
  A: The simplest way is to pick the corners of the tiles. Most will be close to the same size at that ...
Installing tile on an existing outdoor deck8/25/2008
  Q: We recently built a new house, a two-level with a deck (composite, not wood) on the upper level, and ...
  A: You are starting on a very complicated project. It can be simplified by keeping a few things in ...
TILE UNDERLAYMENT8/24/2008
  Q: I AM REDOING A SMALL 1/2 BATH {3'X7'}. I PUT DOWN A NEW 3/4 PLY SUBFLOOR. AFTER A LOT OF RESEARCH, I ...
  A: Most people are of the belief that thicker is better and adds strength when in fact cement board ...
Grout in stone tiles8/24/2008
  Q: When the installers applied the grout, they wiped off the excess; however, it appears that grout ...
  A: Unfortunately, there is not a method of removing the excess residue from the crooks and crannies of ...
Grout in stone tiles8/23/2008
  Q: When the installers applied the grout, they wiped off the excess; however, it appears that grout ...
  A: Based on what I’ve been told and in the interest of time since they will be at your home next week ...
floor tile installation8/23/2008
  Q: Jim. I have another question. I asked about our installation a few days ago. I would like to know ...
  A: Yes, the installer should have used expansion joints around the perimeter of every room at the very ...
Ceramic tile problem8/22/2008
  Q: I reside in north Florida and have a tile floor over a poured concrete foundation,the house is 8 ...
  A: I believe I understand the problem which is that there is tar paper under the tile. This is ...
Travertine8/22/2008
  Q: We are going to replace all of our flooring with tile. I am thinking I like the idea of Travertine. ...
  A: There are many differences between ceramic tile and natural stone. Ceramic is man made and therefore ...
New Tile Concerns8/21/2008
  Q: I recently had my linoleum kitchen floor removed and replaced with a Porcelain Tile Floor. They did ...
  A: Larry, Thanks for the reply. Based on the answers I’ll do my best to steer you in the correct ...
New Tile Concerns8/20/2008
  Q: I recently had my linoleum kitchen floor removed and replaced with a Porcelain Tile Floor. They did ...
  A: The sounds you are describing are indications of tile that is under stress and becomes loose from ...
TILE8/18/2008
  Q: I`M GOING TO TILE MY BATHROOM IN THE BASEMENT MY QUESTION IS HOW TO TRANSTION THE TILE TO THE ...
  A: Go to Schluter.com and look under floor profiles for your appropriate trim piece. If you are close ...
outside thinset8/18/2008
  Q: Should I use outside thinset to lay flagstone then use cement for the joints? Frank
  A: Most thinsets can be used either inside or outside. The item to look for is if it is freeze thaw ...
porcelain tile markings/scuff marks8/17/2008
  Q: Our porcelain tile was installed a few years ago. The original tile was matte (no shine). Today, the ...
  A: You’re probably correct in the assumption of your cleaning person causing the problem. Hopefully the ...
installing travertine8/16/2008
  Q: 2nd floor Master Bath floor carpet is removed do we need to put down plywood and a cement backer ...
  A: What is the subfloor comprised of? This is important item since everything that is done from this ...
travertine medallion on a screened in porch8/16/2008
  Q: I have recently purchased a 36"x36" travertine floor medallion to put dead center on my screened in ...
  A: Congratulations on your purchase. Based on your description of the deck it does raise some questions ...
Sealing particleboard underlayment under 1/4" Hardibaker for 12x12 polcelain tile8/15/2008
  Q: The installation of porcelain 12x12 floor tiles are planned for a second-story kitchen addition ...
  A: Sorry to hear about your problems. “how would I calculate or verify what subflooring and ...
tile flooring in bathroom8/14/2008
  Q: I just contacted Home Depot to have tile flooring installed in my 2 tiny bathrooms - the total is ...
  A: Have you sought quotes from other contractors? The price for R&R of the toilets seems high, but I ...
new tile in the shower8/13/2008
  Q: Do I start re-tiling my shower from the walls or from the floor? I have asked around and got ...
  A: Most likely there are two schools of thought and each one believes they are the correct one. First, ...
90 degree edged stone tiles8/13/2008
  Q: I recently ordered some custom made granite tiles that do NOT have the chamfered edges, but come ...
  A: The grout will be non sanded which can be used for joints from 1/16” to 1/8”. I have used a 1/32” ...
Grouting bathroom tile floor with tile base moulding8/12/2008
  Q: My husband and I have laid our tile and are to the grouting phase. We have a pretty clear idea of ...
  A: There are a couple of ways to finish the base. First is to use the bullnose trim as the top row. ...
Does a sound barier below a tile floor work?8/11/2008
  Q: Jim, We purchased a condo about a yr ago & everything seemed really nice. The unit above us sold and ...
  A: I’ll suggest that you start with the Condo Declarations and check to see if there is a noise level ...
ceramic tile grout8/10/2008
  Q: I have had procelain tiles in my kitchen for 6 years i have never resealed the grout... so problem ...
  A: The first and foremost thing to do is determine why the grout is falling out since this is not ...
Ceramic Tile over concrete8/9/2008
  Q: First let me ask if laying ceramic in a basement is a good idea. I would like to use a 6x6 tile. I ...
  A: Samantha, I base everything I do on two items; Industry Standards and what would I do if this were ...
marble tile wall badly installed- needs to be redone8/9/2008
  Q: we're in the midst of a bathroom reno and have encountered a fairly upsetting tiling issue. we're ...
  A: (-is it advisable to tear down the tile and start again?) Yes, absolutely, positively and without a ...
Replacing Tile8/8/2008
  Q: Just started to remove old tile in small bathroom. The house is 60 years old and I think the tile ...
  A: Sounds like what is called a mud job. This was the only way things were done until 1967 when Wonder ...
Ceramic Tile over concrete8/8/2008
  Q: First let me ask if laying ceramic in a basement is a good idea. I would like to use a 6x6 tile. I ...
  A: Installing tile in a basement is a great idea as it is done quite often. There are certain things to ...
Natural Slate Tile in home fire place.8/7/2008
  Q: We are remodeling a historic home in Franklin, Indiana. The fire place is getting some amazing ...
  A: Your installer is wrong in insisting that slate be used inside the fire box. Those bricks used ...
patio tiling8/6/2008
  Q: Our front entrance patio needs to be re-tiled, primarily because it is allowing rainwater to form a ...
  A: Lets go back to step one. Determine if the slab has a pitch away from the house. Do this by using a ...
Green Marble Installation8/5/2008
  Q: I understand that green marble needs to be set with epoxy thinset to keep it from curling. What is ...
  A: Yes epoxy is the correct product of choice. The cost varies on your location and the type of epoxy. ...
patio tiling8/4/2008
  Q: Our front entrance patio needs to be re-tiled, primarily because it is allowing rainwater to form a ...
  A: these show me a lot about the proposed project. One of my concerns is the condition of the slab. It ...
porcelain countertop tile8/2/2008
  Q: Yesterday some turquois paint spilled on a rag on the newly-installed white porcelain counter. I ...
  A: Sorry to hear about the problem. Since I don’t know if it is glazed, unglazed, or honed to a high ...
marble install8/1/2008
  Q: stone size is 28" x 28" room size is 15 ft x 18 ft stone is backed with mesh I want to ...
  A: The simple answer is no!!!! First, is there enough support for the stone. Since it is a wooden ...
uneven subfloors7/31/2008
  Q: When my husband added an addition to our kitchen he missed leveling the new subfloor the old floor ...
  A: The use of backer board is the most sensible way to solve the problem since it comes in ¼” ...
travertine7/31/2008
  Q: I installed travertine flooring in my kitchen dining room living room and hallway 2 years ago. All ...
  A: Your husband is correct the tile should have grout between the tiles. Here’s the reason, without ...
Refrigerator on Ceramic Tile7/30/2008
  Q: My son-in-law is in the process of installing a new ceramic floor in my kitchen. The tiles are 12" ...
  A: The grout should be sealed to help protect the staining. The tiles need to be fully cured before the ...
Replacing Ceramic Floors - Current tiles cracked/uneven7/30/2008
  Q: Carlin, I bought a home with existing ceramic 12x12 tile through out in terrible condition -- tiles ...
  A: 1) Concrete slab is good but the cracks concern me. It can be as simple as not using crack ...
Can you lay marble over marble7/29/2008
  Q: Can I install new marble over my old marble. If you can, what type of glue would you use, epoxy or ...
  A: The simple answer to your question is, yes you can install marble over marble. I’m wondering if you ...
grout spacing7/29/2008
  Q: Recently I did a floor tiling job involving expensive white polished Carrara marble tiles for a ...
  A: The standard spacing for polished stone is 1/16”. I have done installations with only 1/32” but it ...
Replacing Ceramic Floors - Current tiles cracked/uneven7/28/2008
  Q: Carlin, I bought a home with existing ceramic 12x12 tile through out in terrible condition -- tiles ...
  A: Based on your brief description, I need to know a few things before we can start. 1/ What is the ...
Uneven basement floor7/27/2008
  Q: I would like to tile my basement floor but the concrete slab it pretty uneven. The house was built ...
  A: First let’s start with the fact that the floor has to be within ¼” in 10’-0” before any tile can be ...
poor install and missing grout7/27/2008
  Q: My husband and I hired a young man from a finding service to install,as well as redo some floors. ...
  A: First and foremost don’t pay this person!! Secondly, from your description, you need to have this ...
Quarter round with tile7/25/2008
  Q: We are in the process of putting in 20" porcelain tile throughout our main floor with the exception ...
  A: The installer is correct in the fact that it’s “tacky”. That’s my personal opinion and preference. ...
wet rooms7/24/2008
  Q: I would like to have a wet room shower installed in our small bathroom. I have been researching and ...
  A: A wet room sounds British as that is where I hear it the most and I believe you are looking for what ...
ceramic floor tiles7/24/2008
  Q: We are preparing to replace old ceramic floor tiles from our kitchen and install new ones. We are ...
  A: Well let’s start with why you are replacing the old ceramic tiles? Are they damaged, loose, or just ...
sealing tile7/23/2008
  Q: We just had tile installed in a new handicapped accessible restroom in our non-profit. Is there an ...
  A: Most sealers in today’s market do not make the tile slippery. Call either Aqua Mix or Miracle ...
porcelain tile loose kitchen floor7/23/2008
  Q: I did my basement, bathroom, and now the kitchen. I did the kitchen a yr ago and now one of the ...
  A: Well let’s start with the fact that you only have one layer of plywood for the tile. I’m assuming ...
Tile Floor7/19/2008
  Q: How to cut in a air vent on a Ceramic floor
  A: I’ll assume the ceramic tile is already installed on the floor. A Roto Zip with a dry diamond blade ...
new ceramic tiles loose and lifting7/19/2008
  Q: we had anew 3/8" wood subfloor put over old vinyl flooring. Wood screwed every 2 inches with 1 1/2 ...
  A: Sorry to hear about you problem. Based on what you have described it starts with the inadequate ...
Grout film on slate tiles7/18/2008
  Q: I've just had natural indian slate Sheera multi coloured modular tiles laid in my kitchen. However, ...
  A: Most of the time, the slate is sealed before installing or at the very least before grouting. The ...
Polished travertine flooring7/18/2008
  Q: We have installed polished travertine in our downstairs floor and upstair bathrooms. The installer ...
  A: It is next to impossible for me to give that specific an answer without knowing the manufacturer of ...
glass tile7/17/2008
  Q: we had GLASS tile put on our bathroom floor. After they finished, it was no longer shinny like a ...
  A: Call the glass manufacturer directly and talk with their technical dept. Since it is their product ...
Stone Tile7/17/2008
  Q: I'm sure this may have been asked before, so forgive me. I have hot water radiant heat (PEX tubing) ...
  A: You need to be sure that the floor structure can support the additional weight and still meet the ...
Floor Tile Grout cracking up7/16/2008
  Q: Jim- we have slate tile throughout our kitchen and dining area in our home. It was installed about ...
  A: Providing the tiles are not loose you can remove the grout and replace with new. A grout saw is ...
travertine installation7/16/2008
  Q: what should it cost in the cleveland ohio area to install travertine 24x36 pieces? we are the first ...
  A: Installation prices are something that is extremely local. The best way to find out is ask the local ...
Tile installation in 3 season sun room7/14/2008
  Q: We would like to replace our indoor/outdoor carpet with tile in our sun room. It is 10 by 11 feet ...
  A: Yes any tile subjected to freeze thaw conditions should be either porcelain or at the very least ...
FLOOR TILE7/12/2008
  Q: I presently have linoleum in my kitchen and plan to install porclean tile. The supplier says it's OK ...
  A: The straight and simple answer is yes it can be done. Now let me explain why I don’t recommend it. ...
stone vs porcelain7/11/2008
  Q: We currently have an engineered oak floor in our Florida home. The wood is black and stained along ...
  A: My question to you is why porous? Is it because the moisture is coming through the walls of the ...
Uneven grout lines7/11/2008
  Q: I have an elderly client who had a porcelain floor installed in her kitchen, but the grout lines are ...
  A: Yes ANSI standard A108.02 4.0 General requirements for tile installations 4.3 workmanship, cutting ...
Travertine VS Porcelain7/10/2008
  Q: We are busy building a home on Aruba, in the caribbean. It's a beautiful home on the golf course, ...
  A: Travertine, as all stones are susceptible to stains and wear from traffic etc. Some will be damaged ...
white crust on tile7/9/2008
  Q: I have a sun room that tile was installed, on different spots I have noticed white crust build up, ...
  A: I’m assuming the tile is on a slab, if not please advise. Efflorescence is a white powdery substance ...
grout haze7/9/2008
  Q: I just finished installing porcelain tile in our bathroom. Everything looks great except the ...
  A: Jim, The problem is the acid has removed the coloring from the grout. Acid attacks grout or any ...
grout haze7/8/2008
  Q: I just finished installing porcelain tile in our bathroom. Everything looks great except the ...
  A: In order to help you I need to know more about the grout etc. Type and color along with the cleaning ...
clipped corners6/22/2008
  Q: I am planning to have 13X13 porcelain tile installed through my kitchen, hall and powder room in a ...
  A: It depends on the type of tile and the inserts. Check with your sales person you have been working ...
tiliing bathrooms and kitchen new built home6/22/2008
  Q: Can I get away with out hardibacker on floors and walls. IE. Can I place tile one the plywood?
  A: Hardibacker like all cement backer units are not needed to successfully install ceramic tile. But ...
travertine cracks6/18/2008
  Q: Jim, I installed a travertine tile floor (12 x 12") over tile backer board. It has been down for ...
  A: I need more info in order to you an intelligent guess. What is the floor made up of? If a wood ...
Install porcelain tile over vinyl6/17/2008
  Q: I spoke to a contractor about installing porcelain tile in my kitchen, laundry room and 1/2 bath. I ...
  A: This is a great question, thanks for asking. The simple and straight forward answer is yes it can be ...
installing travertine6/16/2008
  Q: My wife and I want to install travertine in our downstairs bathroom. would it be easier to do if I ...
  A: The toilet absolutely, positively, and without a doubt has to be removed!! The sink is another ...
Grout6/16/2008
  Q: I purchased porcelain tiles (18x18) for my screened porch with a concrete floor. I live in Northern ...
  A: Fred, Regular sanded grout is perfect as you said they will be 3/8" joints. Do your homework on ...
outdoor slate6/15/2008
  Q: Planning on installing 1/4" red vermont slate on screen porch. Base is 6-8" concrete slab; ...
  A: First and foremost is the drainage that is necessary for the finished floor along with the flashing ...
grout sealer6/14/2008
  Q: Pertaining to ceramic tile, do you have a preference for a grout sealer? It is for kitchen and ...
  A: Everyone has a preference for sealers etc. Mine happens to be Sure Seal. I like it because of the ...
Grout6/14/2008
  Q: I purchased porcelain tiles (18x18) for my screened porch with a concrete floor. I live in Northern ...
  A: I pulled data sheets on three manufacturers of epoxy grout. One manufacturer stated: “For ...
Tile on unheated concrete6/13/2008
  Q: I live in MN and have a room in the garage that I want to turn into a summer apartment. I want to ...
  A: Yes porcelain tile is ideal for your situation. If I understand the situation correctly, the area ...
Travertine stone over raised floor6/12/2008
  Q: I wonder if you can help me with this question, I am in the process to install 18"x" travertine ...
  A: I need to know the following: The 4’ x 8’ wood studs statement has to be incorrect or there is ...
Tile Countertop Substrate6/12/2008
  Q: Iam installing a ceramic tile countertop. Is there a certain type of plywood used for countertops? ...
  A: The plywood needs to be EGP rated. This stands for Exterior Glue Plywood. The thickness as listed in ...
Best Underlayment6/11/2008
  Q: I have two questions regarding underlayment for tile: 1) When is it appropriate to install cement ...
  A: 1) There are several methods listed in the TCNA Handbook showing methods for the following: ...
Travertine tile cracks6/11/2008
  Q: Jim, I am the general contractor for a remodeling project in which we installed approximately ...
  A: Rich, I simply "cut and pasted" the Red-x statment and forgot to delete the 24" OC. The following ...
Travertine tile cracks6/10/2008
  Q: Jim, I am the general contractor for a remodeling project in which we installed approximately ...
  A: Let’s start with Red-X. I’m not familiar with the name so I Google it and came up with: (1" RED-X ...
grout6/9/2008
  Q: We had ceramic tile installed yesterday and the grout color is uneven. It should be beige but is ...
  A: Try a 50% vinegar and water solution and see if it will remove the residue. Be sure and rinse the ...
Slate cleaning6/8/2008
  Q: We have slate in our bathroom, floors and shower stall. It is about a year old. It was sealed twice ...
  A: I believe a heavy duty cleaner could correct your problem but not all stones are the same like ...
ceramic tile6/7/2008
  Q: We just had ceramic tile installed in both bathrooms and fireplace. The grout is beige. I have a ...
  A: 1./ The haze should have been removed by the installer. Try a grout haze remover by the grout ...
porcelain rectified floors6/6/2008
  Q: I need help locating a tile inspector/consultant to look at my floors. The tiles are not flat ...
  A: 06/09/08 Chris, Have received a reply from Consultant. He will look at your problem. Please send me ...
pocelain tile on outdoor deck/roof6/6/2008
  Q: Jim, My house was built in 1973 with a tile deck(laid on a thick mudbed on top of a suspended ...
  A: Fran, I understand your problem but based on the information you have given me and without seeing ...
18" tiles6/5/2008
  Q: Jim, Thanks for being available for questions! I am about to start tiling a bathroom floor that is ...
  A: Anything 12” and larger in size will require backbuttering. With this said, normally the floor has a ...
pocelain tile on outdoor deck/roof6/5/2008
  Q: Jim, My house was built in 1973 with a tile deck(laid on a thick mudbed on top of a suspended ...
  A: Sorry to hear about your dilemma. The best advice is to seek both legal help and a consultant to do ...
Fiberrock in showers6/4/2008
  Q: Jim, We have a serious problem in a shower in which Fiberrock (by USG) was used as a backer on the ...
  A: I am not familiar with Fiber rock as it is not sold in this part of the country. I did go to the web ...
Grout6/2/2008
  Q: Jim, I finished a tile floor in my kitchen and put down the grout (Polyblend-Custom Building ...
  A: From your description I’m afraid the answer is going to be an epoxy colorant. There is one thing I’d ...
tiling over existing ceramic tile6/2/2008
  Q: We were hoping to put new tile in kitchen and breakfast nook over existing tile. Would it be ...
  A: I need to know a few more things in order to give an informed opinion. 1/ What is the tile mounted ...
slate to carpet transition6/1/2008
  Q: we have installed real slate throughout the entry wall and hallway of our house, however, the rooms ...
  A: Tracee, Another option is to have a slate threshold installed in the doorways. The problem is this ...
Best way to repair/replace grout on exterior deck with Slate5/31/2008
  Q: I have an exterior deck that extends over the garage. I had someone tear out the old deck surface ...
  A: Based on what you have described to me, the answer I’m going to give you is not good but I think you ...
ceramic tile on shower wall5/28/2008
  Q: I am involved in plumbing an older tub to install a shower. There are 4" ceramic tiles that the ...
  A: The simple answer to your question is yes it can be tiled over tile. Now lets move on to why I don’t ...
tiling over epoxy floor paint5/27/2008
  Q: Have about 240 sq ft of cement floor that has been painted with epoxy paint.Can tile be installed ...
  A: I suggest you contact the thinset manufacturer of your choice at their 800 number. They all have a ...
removing tile from radiant hot water heat5/27/2008
  Q: Our home was custom built in 1993 by previous owner. Expensive ceramic tile put directly over ...
  A: There will always be a danger of damage to the radiant heat. If one is careful and the pipes are low ...
Over laying tile5/25/2008
  Q: I have a bathroom floor that I am wanting to replace the tile. It is 4/4 ceramic tile with a rather ...
  A: As I’ve said in the past, yes you can tile over tile, but I don’t recommend it for the following ...
price per sq ft5/25/2008
  Q: My question is how much should I be expected to pay for install of travertine floor covering 72sqft. ...
  A: You are asking one of the most difficult questions in this industry. The rates for installation of ...
Ceramic Tile Outside over cement patio (Michigan)5/24/2008
  Q: I haven't done any research yet, so you are my first step. We have a covered patio (12x19)that we ...
  A: I’ll start with the simple answer of yes you can do this project and clarify it with the fact that ...
Subfloor prep for Porcelain Tile5/24/2008
  Q: I am planning to lay 13x13 porcelain tile. The existing floor was carpet with a subfloor ...
  A: The answer to your question is you cannot install cement board directly over hardwood. The reasoning ...
second floor apartment5/23/2008
  Q: presently, we are in the middle of replacing the carpet in our 2nd floor apt.The carpet and pad have ...
  A: Sorry to hear about your problem. Unfortunately from where I’m sitting I can’t tell what type of ...
18" tile installation5/23/2008
  Q: Jim, Thanks for being available for questions! I am about to start tiling a bathroom floor that is ...
  A: 18” tiles installed on a floor require a floor that is dead flat. Take two of your tiles placed next ...
granite installation5/22/2008
  Q: ..I am installing 20 x 20" porcelain tile in my foyer and kitchen. I am also installing a 3' 3/8" ...
  A: I hope the 3/8” subfloor is a misprint. The absolute minimum subfloor thickness that I have ever ...
grout problem5/22/2008
  Q: I’m a handyman and I usually put in a tile floor once about every two months. I have a problem that ...
  A: It sounds like there is movement in the floor. The possibility that the sealer is on the sides of ...
Travertine flooring and radient heat5/21/2008
  Q: I am renovating my master bath and love the look of Travertine. Can radient heat flooring be ...
  A: Yes radiant heat can be installed under any tile or stone flooring. There are different procedures ...
re tiling shower5/16/2008
  Q: can you re tile over the old glue thats on the cement wall boards. Would the other glue stick to it
  A: The simple answer is yes it is possible but only if the conditions are right for such a process. The ...
Travertine Flooring5/14/2008
  Q: We have a home built with standard 2 X 10 joists used in the 80s. We are tiling two bathrooms one ...
  A: Is the calculation based on 2x10? What is the unsupported span of the joists? The double joists ...
Cleaning tile and grout5/14/2008
  Q: Jim, My tile and grout is approx 6 yrs old and the grout are both light colors. The grout is ...
  A: I have had good results with a product called Restore made by Sure Seal Co. This not only cleans the ...
Bad travertine tile job5/13/2008
  Q: I hope you can give me some advice. I had a travertine tile floor instaled in my kitchen with heat ...
  A: Based on what you have told me, yes you have a legitimate complaint. The finished floor has to be ...
white marble water spots4/25/2008
  Q: I recently had 12 x 12 glacier white marble tiles installed on my kitchen floor. The installer had ...
  A: Yes the spots could be superficial. The best way is to talk with the contractor to have him resolve ...
Truth About Ditra/Kerdi & Non-Modified Thinset4/23/2008
  Q: I am an Architectural Representative for a large tile manufacturer and recently attended "Schluter ...
  A: Let me start with a few items about my background in hopes that you will understand better where I ...
travertine flooring4/23/2008
  Q: i've recently purchased a home and am wanting to install either 18x18 or 24x24 tiles. my questions ...
  A: On a small bathroom being 5’ x 8’ in size I use a 13” tile on a diagonal. I don’t know if there is a ...
travertine flooring4/22/2008
  Q: i've recently purchased a home and am wanting to install either 18x18 or 24x24 tiles. my questions ...
  A: 1. Depends on the size of the room in relation to the tile. For the most part the answer is yes. ...
outdoor installation4/21/2008
  Q: I was wondering how I go about choosing a tile for my concrete front porch, which is covered but ...
  A: A grade 5 tile is simply stating that the wear surface is expected to last a very long time. The ...
GRANITE TILE ON PAINTED CEMENT FLOOR4/21/2008
  Q: We are putting a granite floor down (18" X 18" tiles) over an existing concrete floor with a ...
  A: The cement floor has to be abraded, scarified or shot blasted with a blast track. Nothing will stick ...
Exterior deck - saltillo tile prep4/20/2008
  Q: We have an exterior deck that has been waterproofed in preparation for a tile installation. 7/8 OSB, ...
  A: The recommended industry standard methods for exterior tile installation do not reference any thing ...
Travertine and sealing4/19/2008
  Q: I just had a contractor put down 18in travetine tile in the kitchen. We did not seal the tile before ...
  A: I’m confused about who is responsible for sealing the stone. Normally the installer is responsible ...
two stage tile job in kitchen4/19/2008
  Q: Jim, I would like to know if it is possible to lay ceramic tile in my kitchen in two stages, (about ...
  A: What you are proposing to do is feasible. A word of caution, plan out the scenario well before ...
Subfloor and underlayment Travertine4/18/2008
  Q: We are remodeling and have chosen travertine that comes in 12 inch and 18 inch squares. The floor ...
  A: The requirement for a stone installation over wood is for two layers of plywood. The distance ...
Granite floor tiles4/18/2008
  Q: My daughter would like to install granite floor tiles over an existing ceramic tile floor. The ...
  A: I assume the existing floor is over a wooden structure. The structure might not support the ...
Cracking grout and loose tiles4/17/2008
  Q: Im not very experienced with tile and such. In October of last year we hired a contractor to put ...
  A: You need to get in touch with a local expert in your area. This person can evaluate the situation ...
travertine flooring4/17/2008
  Q: What do you know about using travertine throughout the bathroom area.Floor, up the walls and as part ...
  A: Travertine is a beautiful stone. It has been used for centuries with success as witnessed when ...
non modified motar4/16/2008
  Q: I am a veineer stone and natural stone tile installer for the past 35 years.l have noticed lately on ...
  A: I pulled my calculator from the shelf, cleaned off the dust and figured out 10 deg. C is actually 50 ...
ceramic tile4/16/2008
  Q: My son put cement board down and then heating wires over that. The ceramic tile did not set level. ...
  A: A mixture of thinset that is thin enough to pour from the bucket is too thin. My suggestion is to ...
tile grout4/2/2008
  Q: I purchased lacrete grout and matching caulk for a tile project. After installation the grout and ...
  A: I don’t believe it is possible to alter the color or shade of the caulking after it has been made. ...
Help3/26/2008
  Q: We have replaced our external patio door to a sliding door however the carpenter managed to break ...
  A: This is where you have to wear your decorating hat. One possibility is to find a tile of the same ...
Basement bathroom - Slate tile substrate3/26/2008
  Q: Jim, Thank you for providing this great service. I am building out a bathroom as part of our ...
  A: We need to start with the simple and straight answer to yourNo. Everything you are proposing to do ...
Installing tiles - prep work question3/25/2008
  Q: I have not touched anything yet. This house was built in 1918 it even has horse hair walls. The ...
  A: 1. Not recommended! If the floor can support the additional weight and the unevenness corrected, and ...
drilling holes3/24/2008
  Q: What kind of drill do you need to drill holes 1-1/8 inch in porcelain tiles? I am not having any ...
  A: I purchase my drill bits from Midwest Trade Tool at http://www.tiletools.com/probits.html The size ...
Aspestos Tile3/23/2008
  Q: Jim, I need a sanity check on a remodeling project I'm doing. I have an old (Circa 1915) duplex that ...
  A: “Before you try to flatten the surface on top of the possible asbestos tiles, you need to check what ...
Aspestos Tile3/23/2008
  Q: Jim, I need a sanity check on a remodeling project I'm doing. I have an old (Circa 1915) duplex that ...
  A: You’re in luck, it just so happens to “sanity check” time. Unfortunately some people call it ...
thinset for travertine3/22/2008
  Q: I am fixing to install 18 x 18 travertine, its a light beige and the thinset I purchased is a gray ...
  A: When installing anything larger than 12” in size and the grout joints will be tight, the substrate ...
Tile grout cracking3/20/2008
  Q: I hired a non-licensed contractor through a friend's referral to remodel my kitchen. This includes ...
  A: Carmen, Thanks for the update! (1) The reasons or causes for cracking grout are many and varied. ...
Ceramic Tile Outside in the weather3/20/2008
  Q: I want to tile my patio concrete floor. The concrete is very ruff, who ever troweled it forgot to ...
  A: this really gives me a good picture of the situation. Use a modified thinset to skim coat the ...
Ceramic Tile Outside in the weather3/19/2008
  Q: I want to tile my patio concrete floor. The concrete is very ruff, who ever troweled it forgot to ...
  A: I had sent a detailed answer to your question on the 12th. Actually all three were answered on that ...
Slippery tile3/19/2008
  Q: I have tile in my patio and it is so slippery dry or wet it is like walking on black ice. Can ...
  A: The simple answer to your question is yes someone can travel to your home and perform a slip ...
Tile grout cracking3/18/2008
  Q: I hired a non-licensed contractor through a friend's referral to remodel my kitchen. This includes ...
  A: Are the six loose tiles together in one area, or are they randomly spread through the floor area? ...
shower wall tile3/17/2008
  Q: We completed a bathroom renovation about 2 months ago and are having persistant problems with water ...
  A: , Based on what you have said, yes I believe you are within your rights to get this corrected. Now I ...
How to apply granit tiles over my brick fireplace3/15/2008
  Q: I have a painted surface which I will sand the best i can. Then I understand I will apply a thin ...
  A: The paint will need to be abraded to expose the brick surface. The more that is exposed the better. ...
marble flooring3/14/2008
  Q: I want to install 6-inch square marble tiles (.375" thick) on my bathroom floor. The floor has small ...
  A: Based on the information you gave I ran the numbers and arrived at the conclusion that you would be ...
Ceramic Tile Outside in the weather3/13/2008
  Q: I want to tile my patio concrete floor. The concrete is very ruff, who ever troweled it forgot to ...
  A: Even though you might get a frost every 3-4 years, I’d still use the uncoupling membrane. ...
Ceramic Tile Outside in the weather3/13/2008
  Q: I want to tile my patio concrete floor. The concrete is very ruff, who ever troweled it forgot to ...
  A: You will need to create a positive drainage for the patio. If the patio is backed up to the house ...
Ceramic Tile Outside in the weather3/12/2008
  Q: I want to tile my patio concrete floor. The concrete is very ruff, who ever troweled it forgot to ...
  A: Are you in a climate that experiences freezing temperatures? Does it drain water off the patio ...
restoring old porcelain bathroom floor tile3/11/2008
  Q: Can I and if yes, how do I restore the original Black and White porcelain floor tile in my bathroom ...
  A: I’m envious; you have a tile floor that’s 73 years old! Porcelain tile is a through body tile and ...
Bad Tile job in Kitchen3/9/2008
  Q: I tiled my kitchen with 12inch ceramic tile. I put 3/8 sheets of wood over lanolium, which i screwed ...
  A: In order to help you I will need more info and specifics of the work. 1. How many layers of wood, ...
Tavertine Install outside!3/8/2008
  Q: Jim - I have found a amazing small scall versailles pattern tavertine that I want to use on top of a ...
  A: I need some clarification regarding your project. Is the travertine going on top of the wall or on ...
Travertine and BR111 Brazilian Cherrywood ¾”x5” floors3/8/2008
  Q: Jim, I need a little advice. In August 2007 we purchased our house and installed new flooring. ...
  A: I need clarification regarding your problem. First, I only do ceramic and stone tiles, not wood. ...
Light weight concrete between joists2/24/2008
  Q: Jim, started a bathroom redo on an older home.(1925) Ripped the tile mud job off the floor and found ...
  A: I’m not a big fan of light weight concrete. As a matter of fact I don’t like it period. It has a ...
floor prep for ceramic tile2/24/2008
  Q: I took up the vinyle floor and found that a floor leveler had been used. It does not appear to be ...
  A: There are many factors that control the answer. Have you tried the water test, which is placing some ...
Grout Cracking2/22/2008
  Q: ok so we tore up existing tile but left the hardibacker he put screws in all 4 corners of backer, ...
  A: Now it’s starting to become clearer to me. It’s a sad day when the “expert” at Lowes gives a ...
Grout Cracking2/21/2008
  Q: ok so we tore up existing tile but left the hardibacker he put screws in all 4 corners of backer, ...
  A: OK, so let’s start from the beginning. There was existing tile on the Hardibacker and you left it in ...
thickness of hardibacker and thinset2/20/2008
  Q: I've read through all the posts I can find that refer to Travertine installation, and I'm a little ...
  A: ¼ inch cement backer board is for the floor only. The ½ inch board is primarily for the walls ...
Green onyx 12x12 tiles with webbing on the back?2/19/2008
  Q: I also send this question to Jim, I'm having 12x12 green Onyx tiles installed in a small powderoom. ...
  A: I don’t know how you got them to go through, but it sure does help by being able to see what you’re ...
decreasing sound transmission2/18/2008
  Q: We live in a two-story house and are considering putting ceramic or stone tile throughout the ...
  A: Your question goes into a deep and murky area that doesn’t have very much data available. I have ...
Pre-grout sealing of limestone2/17/2008
  Q: Jim: We are putting limestone (tumbled marble) tile as a kitchen backsplash and know we have to ...
  A: You mention both limestone and marble in your question. Granted, limestone is of the marble family, ...
White Random Island Stone on Wall2/17/2008
  Q: I just had White Marble Random Island stone applied to a bathroom wall (above my vanity). I was ...
  A: Without personally seeing the stone installation I can only give you some general guidelines. I’m ...
ceramic tile2/16/2008
  Q: Could I install ceramic tile over exiting ceramic tile which has been painted?
  A: In order to install ceramic tile directly to existing ceramic tile, it has to be stable, firmly ...
Travertine tile installation2/15/2008
  Q: I recently had travertine floor tile installed on a building in the hallways only. The rooms in the ...
  A: I’m confused when you mention mud base under the tiles. A typical mud bed is 1-1/4” to 2” max. in ...
Buckling of Ceramic Tile2/14/2008
  Q: I have been in my new home for 2 1/2 years in the tile in my bathroom buckled. What could cause ...
  A: Buckling or commonly called tenting is due to movement and lack of expansion joints allowing for ...
Natural Stone2/13/2008
  Q: I would like to use a white 4x4 or 6x6 tumbled stone tile with a 1" slate dot for a bathroom floor ...
  A: The stone sounds like a very nice combination. If you are going to use it in a bathroom choose ...
tile installation2/12/2008
  Q: travertine - installing,let set over night and I am ready to grout. I noticed a few tiles that at ...
  A: If the tiles are loose then it simply means the bond between the thinset and tile is broken. No ...
Ceramic Flooring2/10/2008
  Q: We are getting ready to tear out the bathroom and we are not sure what kind of flooring to put back ...
  A: There is no valid reason why ceramic tile cannot be installed over a crawl space. It’s installed ...
granite over tile2/6/2008
  Q: Can I install granite countertops over tile countertops for cosmetic reasons? The tile is in fine ...
  A: Yes granite tile can be installed over tile countertops. My question to you is have you considered ...
choosing a color of grout2/6/2008
  Q: i have a very light color tan almost looks white but not white ceramic tile and i want to know the ...
  A: Your question treads into a very deep and murky area. Color choices are very individual and ...
Tile installation on a lanai2/5/2008
  Q: Reviewed your prior answers, but would like to ask for a few tips before I start my Florida condo ...
  A: 1. Be sure and provide expansion joints around the perimeter. The painted surface will present a ...
porcelin tile install2/4/2008
  Q: Carlin, Thanks in advance for the information. Now the1950's Cape.Kitchen floor to be tiled. Not ...
  A: Let’s stop doing any more work before a few things are clarified. 1/ Level and FLAT are not the ...
Subway tiles in matte white2/3/2008
  Q: We are trying to find white subway tiles in either 3x6 or 4x8 in a matte white, but have had no luck ...
  A: I think either Dal tile or American Olean manufacturer what you are looking for. You can access ...
Ceramic Tile Foor2/3/2008
  Q: Do you have to always put down a sub-floor before putting down a cermic tile floor? My current ...
  A: The answer to your question is: It depends on what the floor is now and what it will be when ...
tile floors2/2/2008
  Q: we put tile floor in our dinning room, I was wondering if the table and chairs will scratch the ...
  A: In order to answer your question regarding if I thought the table and chairs in your dining room ...
porcelain tile and standing water2/2/2008
  Q: We are planning to have porcelain tile installed on our screened in porch floor. We live on a crawl ...
  A: Based on the description of the front porch I have to say there is one major problem. The standing ...
floor tile2/1/2008
  Q: Jim, I am having all porcelain floor tiles replaced in my home because many are loose with grout ...
  A: Lets start with the fact that porcelain tile is a ceramic tile. According to ANSI 137.1 the ...
underlayment1/31/2008
  Q: What are the differences among Cement board, Concrete backer-board, Hardi backer-board, Rhino board? ...
  A: It’s not necessary to use a waterproofing membrane where you’re proposing to install tile. What I ...
ceramic tile installation1/31/2008
  Q: What is the proper way to install ceramic tile in a kitchen over a floor with 12 OSB I beam joists ...
  A: The first thing is to verify the size of your “I” joists with the manufacturer. They will need the ...
Porcelain Floor over Crawl Space1/30/2008
  Q: My wife and I are installing a porcelain tile floor over our crawl space. The house is approximately ...
  A: Based on what you have said regarding your floor, the joists should support ceramic tile but not ...
underlayment1/30/2008
  Q: What are the differences among Cement board, Concrete backer-board, Hardi backer-board, Rhino board? ...
  A: Concrete backer board is non existent. Some people think that cement and concrete are the same ...
cermaic tile flooring with wood mixed1/27/2008
  Q: I was wondering about putting a mixture of ceramic tile and angling it with wood strips and putting ...
  A: When any wood gets wet it is good for it since it has a tendency to swell. Before you decide on this ...
tile1/26/2008
  Q: Concerning tile installation, I have been told the work I do is better than some professionals even ...
  A: You have asked the 64 million dollar question! I’m sure you do great work and are extremely ...
sealing travertine tile1/26/2008
  Q: I have purchased some 2 by 2 travertine tile to use on the face of my new gas fireplace. When I ...
  A: The simple answer is no you don’t have to seal the stone, but I would seal it. Sealing will help ...
Installing Heavy Tile on a Wall1/25/2008
  Q: Jim, I am using some stacked stone tiles to surround my fireplace on the wall and have it go to ...
  A: I would never take any sales persons advice until I checked with the manufacturer of the product ...
Porcelain Tiles1/25/2008
  Q: I have Porcelain Tiles on my floor that were laid 4 months ago . The sales man told us that they ...
  A: Sorry to hear about your problem. Based on what you are telling me, it sounds like it is the sealer ...
water proofing wall tile1/24/2008
  Q: I have started to install a tile shower in our house. About 3'x4' all ceramic. I did the floor and ...
  A: I am totally confused about what is in the shower. Start with what the components are on the floor ...
Schluter Ditra and Kerdi1/23/2008
  Q: Jim, I am completely renovating my bath in our 1938 cape cod and have a few questions about tile ...
  A: Floor: A/ ¾” plywood that is rated EGP (Exterior Glue Plywood) B/ If you use Ditra then cement board ...
Marble Tile, 50's bathroom1/23/2008
  Q: So I've been torturing my wife destroying our 1952 bathroom. It had literally 2" thick cement walls ...
  A: You’re OK on the ¾” plywood. Be sure and follow the cement board manufacturer’s written instructions ...
Need help with traventine and wood mix1/22/2008
  Q: The tiles are 18"X18"X1/2" traventine...and they need to be installed in a grid pattern. each tile ...
  A: Sandman, My suggestion is to call the manufacturer direct and talk with their technical rep. Since ...
travertine1/22/2008
  Q: My wife, a decorator, was all set to use travertine for our kitchen floor, but was told that it ...
  A: Travertine is a very beautiful product and will enhance your home if installed correctly. Yes ...
Tile Flooring1/21/2008
  Q: My wife and I recently bought and renovated a house that is 25 years old. We hired a flooring ...
  A: If you are going to use a 4x4 then the posts will need to be spaced closed at around 6 feet. The ...
Tile Flooring1/20/2008
  Q: My wife and I recently bought and renovated a house that is 25 years old. We hired a flooring ...
  A: If the data that you gave me is accurate, your floor does not meet the minimum requirements to ...
Ceramic tile installation1/19/2008
  Q: I recently had ceramic tile installed. The installer advised me that because of the age of my home, ...
  A: The industry standard for lippage is ANSI A108.02 Workmanship. This states lippage refers to ...
transition1/18/2008
  Q: Porcelain tile has already been laid in kitchen. Where the tile meets the carpeting is the problem. ...
  A: How big of a gap is there between the carpet and tile? Have you had a carpet company look at it? ...
crack in cement prep for ceramic tile1/18/2008
  Q: I lifted old tile from the concrete and found a large crack across the floor. It's approx. 1/4 " ...
  A: What was your old tile that you removed? Is the crack straight like it was put there or is it ...
Tile installation Gone wrong1/17/2008
  Q: I want to first tell you the situation. We purchased a newly built house the end of June of '07. ...
  A: Sorry to hear about your problem. Let’s start with the fact that when you walk on the floor there is ...
Travertine1/16/2008
  Q: We are installing a new travertine floor, our concrete is fine there are no cracks. We have never ...
  A: Before I could start to give you an answer of any validity I will need more info. I know you are ...
Porcelain Floor Tiles on Painted Concrete1/15/2008
  Q: We are planning to install porcelain floor tiles in our basement family room. The concrete floor was ...
  A: If there is a sealer on the market that will do as you described, I am unfamiliar with it. I do know ...
porcelain floor tile installation in foyer1/12/2008
  Q: We are trying to have porcelain tile floor installed in our small foyer (71 square feet). We will ...
  A: You could have the tiles placed on cement backer board over the wood. Now that I have answered your ...
Concrete Floor and Ceramic Tile1/12/2008
  Q: Our house is 30 years old. We renovated our basement and have an entrance from the garage that leads ...
  A: Yes it is common to use electric floor warmers on top of a concrete slab. You say you want to keep ...
Hardibacker or Concrete Float?1/10/2008
  Q: . I'm hoping you can help w/a delimma. I've got conflicting info from varying contractor about the ...
  A: Let’s see if I can be of some help with your dilemma. Hardi backer board or any cement board is the ...
installing slate over knotty pine wall1/9/2008
  Q: My family room has knotty pine on the walls, I wanted to install slate around the fireplace from ...
  A: It is not advisable to install slate or any tile directly onto the knotty pine. This is the ...
installing granite tiles over marble fireplace surround1/6/2008
  Q: Can I install 12x12 granite tiles over a marble slab fireplace surround. I have access to a grinder ...
  A: Sure you can install 12” tiles over a marble slab. I hope you want to do this simply for cosmetic ...
Flooring for new kitchen1/5/2008
  Q: My concern involves the preparation of the floor for installing new cabinetry and of course tile. ...
  A: No apology necessary for your concerns as they are valid ones. Let’s start with the possibility of ...
backerboard1/4/2008
  Q: Happy New Year... Here is my dilemma: the backerboard and ceramic tile together will be too high for ...
  A: Cement backer boards are made in two thicknesses, ¼” and ½”. You need to determine if you in fact do ...
Travertine bathroom vanity top1/3/2008
  Q: I had travertine installed as a bathroom vanity top with undermount sinks. I do not know if it was ...
  A: Checking if it was sealed is as simple as placing drops of water on the stone, if it beads up and ...
shower wall tile1/2/2008
  Q: What is the proper tile for shower walls. Do I need vitreous or better? I want to use nominal 4x4 ...
  A: I have enclosed the four basic types of tile with their water absorption properties. What you are ...
epoxy grout1/2/2008
  Q: I have installed tiles over the bath area and have purchased epoxy grout but never used it .do you ...
  A: Epoxy grout is entirely different than cement based grouts. They are handled, installed and cleaned ...
Laying tile1/1/2008
  Q: I am getting ready to lay ceramic tiles in my third floor condo, that has some foundation problems. ...
  A: First and foremost is the fact there are foundation problems with your condo. That is enough to stop ...
grout12/31/2007
  Q: we had new ceramic tiles put on the bathroom floor and in the shower area well its been a week and ...
  A: It is impossible to give a definitive answer to your problem without actually seeing the situation. ...
Outdoor tile on concrete pad12/31/2007
  Q: I am planning to install stone(?) tile on a concrete patio. The original concrete patio is 10'x10' ...
  A: Are you in a freeze thaw climate? Is the concrete slab attached to the house? Is there room for the ...
Tile and Baseboard12/29/2007
  Q: I need to remove the baseboards adjacent to the tiles. The challange that I face is that the ...
  A: I think this is a workable solution. If the old baseboards are being replaced with new ones, then ...
Installing Travertine Tile on Concrete Floor12/28/2007
  Q: I want to tile a foyer that extends in to a powder room on the first floor. The floor base is a ...
  A: Let’s start with the definition of level and flat. Level is just what it says, Level. You don’t ...
slanted floor12/28/2007
  Q: In a house I'm considering buying, the floor slants down about 15 degrees for about a foot to the ...
  A: The simple answer to your question is yes you can. I wonder and hopefully you are also wondering why ...
bathroom floor drain over radiant12/22/2007
  Q: Jim, I want to create a whole-floor shower pan in a 6x8 bathroom that will only occasionally be used ...
  A: What you are describing is commonly called on this side of the pond a Eurobath. My good friend Tom ...
Travertine Flooring12/22/2007
  Q: We are remodeling our home and trying to decide what type of flooring to install. We love the look ...
  A: The look of Travertine is unmatched and extremely beautiful. As with any stone product, there are ...
Pasco Liner & 112/21/2007
  Q: Jim, I will truly appreciate your time, if you can address this dilemma - My installer placed ...
  A: Paul, You mentioned the 12" tile having nothing behind half of it. Another requirement is for the ...
White Dap Bathroom Caulk turns green12/21/2007
  Q: I am remodeling my old house in order to sell it. I applied Dap bathroom caulk between bathroom ...
  A: I'm afraid I can't help you except to suggest calling Dap Technical Dept direct. It seems to me that ...
Pasco Liner & 1" Backer Wall12/20/2007
  Q: Jim, I will truly appreciate your time, if you can address this dilemma - My installer placed ...
  A: I did a Google search for a Pasco liner since I am not familiar with the name. You do have some ...
Travertine installation12/19/2007
  Q: I'm about to installed travertine flooring into my kitchen ( 18 x 18 ) the old floor had vinyl ...
  A: That is not unusual for the slab to have hills and valleys. The first thing to do is see if the slab ...
Travertine12/19/2007
  Q: We are building a new home and would like to install travertine in the kitchen, dining, and central ...
  A: My best advice I can pass on is for you to contact your architect that drew the plans or have an ...
glass tile kitchen backsplash12/18/2007
  Q: We have ordered some 2x2 opque glass tiles on a 12x12 mesh backing for our backsplash. We have a 10 ...
  A: Yes you can cut glass tile with a wet saw. Most diamond blades will chip the glass. There are ...
Tavy Thin Skin12/17/2007
  Q: How do you rate the Tavy Products and also Schulter Rondec countertop trim. Thank Kathyrn
  A: I have not used the Tavy Thin Skin so I can’t render any opinion. I do use his spacers and tile ...
Squeaky Kitchen Floor12/17/2007
  Q: Had tile laid 5 years ago. Floor now squeaks. Can I remove a tile square or 2 and screw through the ...
  A: The simple answer is yes you can. The more complicated answer has a lot of cautions attached. First ...
Hallow Porcelain tiles.12/15/2007
  Q: Please help me! Either answering yourself or advising me what I need to do. I had 1200 square feet ...
  A: I’ve read your question and problem several times and each time I question something different than ...
installing porcelain tile over existing ceramic tile12/15/2007
  Q: Can new porcelain tile be installed over existing ceramic tile? The old tile is in good shape and ...
  A: The simple answer is yes, but I don’t recommend it because the bond holding the new tile is only as ...
Marble Tile Grout12/14/2007
  Q: What kind of grout can I use with 12 x 12 polished marble tile? I am tiling a small bathroom. The ...
  A: Any polished stone will require non sanded grout. This is for the simple reason that sand will ...
tile12/14/2007
  Q: I am going to be laying tile in a kitchen that is the first room in the house. When you walk into ...
  A: Wow, you’ve given a very tall order to yourself. I need more information to give you a somewhat ...
marble tile grout flaking12/12/2007
  Q: We purchased a new townhouse within the last year and the grout has been flaking and coming out to ...
  A: You failed to tell me some very important items . The size of the grout joints, type of grout used, ...
Tiling Dishwasher Area12/11/2007
  Q: I'm trying to figure out if I have to do anything special when tiling the area underneath a ...
  A: There are two schools of thought on this one. THE First school is to install the Ditra,tile the ...
installing tile on second floor12/8/2007
  Q: We are remodeling a 25 year old house. There was an additional room built over the garage years ago ...
  A: Talk with the code enforcement officer in your town or city. I can’t believe it won’t support the ...
glazed porcelain tile on basement concrete12/7/2007
  Q: I have "layed out" my tile in a basement bedroom and let the tiles sit for awhile against the ...
  A: Some moisture can be inherent in a concrete slab. Excess is a problem. From what you are describing, ...
New floors...12/6/2007
  Q: I am looking to put new floors into my place. I measured the width x length and have a rough ...
  A: In answer to your original question, yes I think you probably could do the job. In response to the ...
Installing travertine over ceramic tile12/6/2007
  Q: I hired a contractor to install travertine over tile in two bathrooms. The travertine keeps coming ...
  A: From what you have described, indicates why I am not in favor of installing tile over tile, even ...
Carpet to tile12/5/2007
  Q: What is your opinion on safetstrip for carpet to tile? Thanks, Hank
  A: The first I heard of "Safe t strip" was in your question. I did go to their site and it seems that ...
Tiling over existing hardwood floors12/4/2007
  Q: I plan on tiling over my original hardwood floors. The floors are 40 years old and nailed to ...
  A: Let’s start with the fact of installing Hardibacker or any cement backer board directly over ...
waterproofing 4 tile decks12/4/2007
  Q: Was doing a google on waterproofing and saw your answer to the tile deck waterproofing ...
  A: I have a tendency not to send people to the TCNA as they are simply the Secretariat for ANSI ...
sub-floor / underlayment12/3/2007
  Q: Jim, I'm laying marble and have verified my joist spacing and span give me L/720 or less deflection. ...
  A: I’d put ½” EGP Plywood installed per standards followed by Ditra made by Schluter Systems and the ...
How and When to Handle Baseboard Prep12/3/2007
  Q: Jim, I'm back again already! I wrote you about removing the mud base and tile in my foyer and ...
  A: Jerry, 1. Talk to a cabinet maker or finish carpenter in your area. 2. You have to remove the base ...
groutless tile12/1/2007
  Q: I am buildng a deck with a 16 x 18 ft room that I wanted to tile. I have heard of a groutless, ...
  A: There cannot be a groutless tile system because how do you keep the debris from entering. There is ...
How and When to Handle Baseboard Prep12/1/2007
  Q: Jim, I'm back again already! I wrote you about removing the mud base and tile in my foyer and ...
  A: Jerry, When you pull the nails out through the back, throw them away. Do you have a air gun that is ...
How and When to Handle Baseboard Prep11/30/2007
  Q: Jim, I'm back again already! I wrote you about removing the mud base and tile in my foyer and ...
  A: Welcome back Jerry, The baseboards really need to come off. I know, there’s a chance they can get ...
ceramic tile over luan11/29/2007
  Q: Jim the situation I have is a home built in the mid 50's the sub flooring consists of 3/4" x 6" t & ...
  A: Let’s start with the Lauan plywood. All cement and adhesives manufacturers advise against using ...
Multi-Room Ceramic Tile Job11/28/2007
  Q: I’ve read what seems to be a countless number of the questions that have been sent to you and Perry ...
  A: Jerry, I did use a roller at one time, in fact it was a 100 lb’er. The top guy from the technical ...
tile marker11/28/2007
  Q: What can I use to mark a straight line on ceramic tile before running it thru my wet saw (free hand ...
  A: Normally I use a pencil made by Staedtler. It is Omnichrom 108. It is a water-soluble colored ...
White ceramic tile11/27/2007
  Q: About 8 years ago, my husband redid our shower with all white ceramic 4x4 tiles. The tiles on the ...
  A: The wall tiles are Ok since they don't get the amount of water on them as do the floor tiles. I have ...
Multi-Room Ceramic Tile Job11/26/2007
  Q: I’ve read what seems to be a countless number of the questions that have been sent to you and Perry ...
  A: I commend you for doing your homework and being extremely thorough in the descriptions of the ...
Smelly grout seal11/26/2007
  Q: I used a product containing petroleum distillate called "Tile Pro - Speed seal", which was several ...
  A: I don’t recognize the brand name of the sealer. I suggest calling the manufacturer direct and ...
travertine tile11/25/2007
  Q: a couple of ? first this house has a real nice wood floor about 2 1/2 in strips and on an angle of a ...
  A: To answer your first question, it depends on the type of crack. Is it a control joint or one that ...
Water proof tile deck11/25/2007
  Q: I am building a new home and want to create a waterproof deck (out door living room below the deck) ...
  A: Randy Hi Randy, In general terms, what you have described will work. However there are many details ...
installing marble tile over ceramic tile11/24/2007
  Q: I plan to install carrera marble tiles (12x12) over my dated ceramic tiled bathroom floor. The ...
  A: The most important thing to do is clean the floor and be sure to rinse it several times to remove ...
Setting 1/4" decorative tile atop one another to match Satillo tile11/22/2007
  Q: Jim. I'm laying saltillo tile and want to incorporate some talavera tile as insets. Problem: they ...
  A: You are thing outside the box! I can’t say it will or won’t work for several reasons. One being I ...
Travertine Tile Backsplash - Grout Help Needed11/21/2007
  Q: This weekend I am having a Travertine Tile (Noce color) backsplash installed. The tile has holes ...
  A: Use non-sanded grout to fill the holes on the tile. If the joints will be 1/8”, use sanded grout. If ...
Stain on vitrified floor tiles11/19/2007
  Q: A long black thick line has been created on my drawing room floor. Happened when the interior ...
  A: This is a problem that is not easily solved, especially without seeing it first hand. I have tried ...
White ceramic tile11/19/2007
  Q: About 8 years ago, my husband redid our shower with all white ceramic 4x4 tiles. The tiles on the ...
  A: Sorry to hear about your problem. From your description of the 4 inch tiles sounds like they are the ...
Travertine Installation in a bathroom including Shower Floors and Walls11/18/2007
  Q: We are installing 18"x18" travertine tile in our bathroom floors, including the shower floor and ...
  A: 1. Yes you can install travertine or any ceramic tile over an existing shower floor. That’s the ...
Granite Tile Installation11/17/2007
  Q: I am looking at installing granite on the floor of an elevator. How thin of a tile do you think I ...
  A: We need to clarify a few things. I misread your original question. I thought you wanted to know the ...
grout removal11/17/2007
  Q: the tile installer left a huge mess of excess grout at the joints . it appears he did not wipe up ...
  A: The first thing to do is stop payment. If the installer is an independent, then complain directly to ...
Granite Tile Installation11/16/2007
  Q: I am looking at installing granite on the floor of an elevator. How thin of a tile do you think I ...
  A: Granite tiles are usually 3/8” in thickness. Since you mentioned the use of epoxy as a setting bed, ...
flooring11/13/2007
  Q: I have a 100 yr old house with oak flooring in most of the house and want to install pex tubing ...
  A: Your questions raise some very important issues that I cannot answer. Actually, I don't think anyone ...
Drilling a hole in tile11/10/2007
  Q: What do you use to drill a 1/4" hole in Noce Roman Stone Ceramic Tile? I have tried carbide tip ...
  A: I only use diamond drill bits for today’s hard and dense porcelains. Try Midwest Trade tool or ...
Porcelain Tile Installation on Kitchen Floor that has a "crown"11/9/2007
  Q: I am getting ready to install 16 1/2 x 16 1/2 Impronta Italgraniti porcelain tile on my kitchen ...
  A: This helps me tremendously in being able to visualize the situation at hand and thus give you ...
bathroom tile11/9/2007
  Q: Can you tile over a fiberglass tub/shower surround or do we have to take out the surround first and ...
  A: The fiberglass surround will not support ceramic tile. The main reason is the fiberglass surround ...
selecting the correct tile size11/8/2007
  Q: Can you provide me with guidelines of what porcelain tile size I should select based on room size?
  A: To the best of my knowledge there are no set rules for tile size based on room size. I have ...
TILE OVER RADIANT HEAT11/7/2007
  Q: I have a new 20x35 addition in which I would like to install tile on the floor. The floor consists ...
  A: Congratulations on choosing radiant heat. There are many elements that will have to be incorporated ...
polishing travertine tile edge11/6/2007
  Q: We are installing polished travertine tile in our shower. I was wondering is polishing the edge ...
  A: Polishing the edges of the travertine can be accomplished by a DIY’er. The least expensive way is to ...
Tile toe kick10/29/2007
  Q: We have installed tile on our floor and would like to replace the ugly black rubber toe kicks under ...
  A: I suggest applying a layer of ¼ in hardwood underlayment over the existing toe kicks and then ...
ceramic tiling10/27/2007
  Q: I recently took down a wall that seperated the family room and the kitchen. So now I have two rooms ...
  A: Start by measuring the distance between parallel walls and use these as your starting points. Find ...
Laying tile over irregular concrete sidewalk10/25/2007
  Q: We had a concrete pour gone disastrously wrong (98 degrees, dry concrete, not enough manpower). Now ...
  A: Caroline, Flat -vs- Level issue Yes you are correct in you understanding of the terms flat and ...
Polished Porcelain Tile Floor10/24/2007
  Q: My husband and I have just gotten a polished porcelain floor installed in our kitchen and foyer. ...
  A: Your question presents a major dilemma. If they are indeed from metal, upon a closer look it will ...
Tile color sealer and enhancer10/24/2007
  Q: I recently tiled a shower stall and floor in a bathroom. I used 6x6 noce roman stone for the shower ...
  A: Let’s start with the porcelain tile. Color enhancers will not work! You cannot change the glaze or ...
epoxy grout10/22/2007
  Q: We getting a shower enclosure and bath surround upgraded and the contractor says he wants to install ...
  A: Epoxy grout is the closest thing to stain proof that modern man has invented. Notice I said CLOSEST ...
difference in tile thickness ?10/22/2007
  Q: I am adding a mosaic tile border to the tiles I just laid down. The 1"x2" mosaic tile sheets are ...
  A: If you are going to build up the area for the mosaics, use a Cementitious product. The “white stuff” ...
Laying tile over irregular concrete sidewalk10/21/2007
  Q: We had a concrete pour gone disastrously wrong (98 degrees, dry concrete, not enough manpower). Now ...
  A: It might be possible to use an uncoupling membrane and tile or stone. There are certain thing that ...
tiling a fireplace surround and raised hearth10/21/2007
  Q: My husband and I would like to cover our brick fireplace surrounds and raised hearths. We've laid ...
  A: Most of the time when I’m resurfacing a brick fireplace, I skim the surface to make it smooth and ...
replacing tile floors (follow up)10/20/2007
  Q: I have tile floors that I want to replace and I want to know if I need to remove old tile or can we ...
  A: I can visualize this now. The tile can be removed with a electric hammer made for such a task. These ...
replacing tile floors10/19/2007
  Q: I have tile floors that I want to replace and I want to know if I need to remove old tile or can we ...
  A: Robyn thanks for getting back to me. Does this room have a closet or is there someplace out of the ...
replacing tile floors10/19/2007
  Q: I have tile floors that I want to replace and I want to know if I need to remove old tile or can we ...
  A: I assume the old tile is ceramic and not vinyl or some other type of soft flooring. I also am ...
travertine around pool10/18/2007
  Q: We have new travertine (filled, smooth)around a pool in Hawaii and were told it could be roughed up. ...
  A: I'm not sure what it is you want to do to the surface. From the fact that it is around a pool, i ...
tile over ca=oncrete and linoleum10/17/2007
  Q: in my basement there is a concrete floor. 25 years ago they laid linoleum on the concrete floor and ...
  A: The standard answer according to industry standards is to remove the existing material and prepare ...
floor grout10/16/2007
  Q: should you expect floor grout to be coming out with two dogs that are labs, three adults and the ...
  A: In answer to your question, no you shouldn't expect grout to be falling out of the joints. That's ...
backer board with thinset on plywood10/7/2007
  Q: when one lays backerboard on plywood with thinset, why does the water in the thinset not be absorbed ...
  A: The plywood does in fact absorb some of the moisture from the thinset as does the cement board. ...
Travertine tiles on shower ceiling10/6/2007
  Q: I'm having an 8' x 4' shower tiled in 16"x 16" travertine tiles. The front of the shower is enclosed ...
  A: Mold and mildew will not be prevented by the use of tile or stone. Maintenance will however help to ...
water intrusion and ceramic tile10/4/2007
  Q: we are a water mitigation company based in West Palm Beach Florida. My question today is the effect ...
  A: Standing water generally will not affect ceramic tile, what will have a detrimental effect is how it ...
Exterior tile application in cold weather10/4/2007
  Q: I am an experienced interior tile setter, but am looking at my first exterior tile job (over painted ...
  A: The manufacturers of thinset have set the temperature limits for installing the tiles. The low range ...
Vitrified tile Issue cuurently faced by us.10/3/2007
  Q: I have a query regarding stains appearing on the surface of vitrified tiles. Whenever we have ...
  A: Unfortunately, without personally seeing the situation, I would have no answer for you. Have you ...
ceramic tile10/3/2007
  Q: I had a ceramic tile floor installed in march of 07 and in july of 07 there were some tiles that ...
  A: Yes water can travel as much as 10 feet and beyond. Cement board is cement and does in fact wick ...
natural ungauged slate tile used inside fire pit10/1/2007
  Q: I BUILT A FIRE PIT ABOUT 2 1/2 FT IN DIAMETER AND USED SLATE TILE ON THE OUTSIDE, TOP & 1FT DOWN IN ...
  A: You are very lucky that you or anyone else did not get injured. I do realize that there are ...
installing ceramic tile9/30/2007
  Q: I plan to install ceramic tile in a second-floor bathroom. To make the flooring match up with the ...
  A: There is no easy yes or no to your question. I do understand what you are attempting to accomplish. ...
Rug pads on travertine9/29/2007
  Q: Will rug pads do any damage to travertine stone over time?
  A: Yes rug pads can do damage if left in place for long periods of time. Those rugs that have a foam or ...
travertine installation9/26/2007
  Q: Jim, we are having 18" travertine stone installed in a 200 sq. ft. bedroom on a second floor in a ...
  A: I’m not familiar with Duraflake strand board and did some research. What I found is that it is a ...
stacked stone9/23/2007
  Q: I have a new home being built and Id really like to have a stacked stone looking shower. What are ...
  A: The term "Stacked stone" has me baffled. Lets assume you are referring to what is called wall stone. ...
Flagstone pad under wood stove9/22/2007
  Q: we have a cement pad under our wood stove that is approx. 4'X4'. We have thin Flagstone to cover it ...
  A: You failed to mention if they are all the same size. If they are the same size and honed then it is ...
CERAMIC TILE OVER CONCRETE9/21/2007
  Q: My utility room is about 10 x 12. It is a reddish/brown color. It is in in good shape, no gouges or ...
  A: In my opinion, with the present condition of the floor, I'd be tempted to leave it as is. By having ...
durock floor tiles9/19/2007
  Q: I was watching holmes on homes on t.v. the other day. They installed a new flooring product called ...
  A: The only product I am familiar with that has the same name of Durock is a cement backer board that ...
porecelain tiles failing?9/18/2007
  Q: We completed a major renovation of our home about 6 months ago. No structural changes were made. ...
  A: Jelena, In order to help you I need specifics of the project. Size of joists, length of unsupported ...
Mosaic tile over sheet vinyl9/17/2007
  Q: I have a 5x7 basement bathroom which has vinyl glued directly to concrete slab (no cushion or vapor ...
  A: I don’t recommend going directly over vinyl. There are two means of removal for the vinyl. The first ...
tiles on levelcrete9/8/2007
  Q: We are doing renovations and had a handyman do some work. He put something called Level Crete down ...
  A: I found 2 data sheets for a product called Levelcrete. There are two different companies for the ...
granite floor/thinset drying time9/8/2007
  Q: We have laid a 9 x 12 area with granite 12 inch square tiles. Where the hardibacker boards were ...
  A: The versabond is the type of thinset that uses water as the catalyst in curing. When water is ...
installation of porclean tiles on cracked and uneven cement floor, outdoor area9/7/2007
  Q: I have 35 sq.m. of outdoor multi used area in front of our semi house. This area is used for walked ...
  A: In terms of making the area flat, I mean to bring it to within 1/16” in 12’ or 1.58mm in 30.48cm. ...
granite floor/thinset drying time9/7/2007
  Q: We have laid a 9 x 12 area with granite 12 inch square tiles. Where the hardibacker boards were ...
  A: Does the Hardibacker have thinset under the board? What type of thinset did you use for the tiles ...
Ceramic Tile over asbetos mastic9/6/2007
  Q: We are in the process of remodeling a house to sell it. We started pulling up cheap stick on vinyl ...
  A: If you are describing what I believe you are, then the black glue is not asbestos laden. It actually ...
installing travertine9/5/2007
  Q: I am getting ready to install 20" travertine tiles with a 16th" grout line throughout my friends ...
  A: 20” Travertine or anything that big will require a FLAT surface. The standards for such a surface ...
installation of porclean tiles on cracked and uneven cement floor, outdoor area9/5/2007
  Q: I have 35 sq.m. of outdoor multi used area in front of our semi house. This area is used for walked ...
  A: Question #1 can best be answered by a local expert. This person will have to see the condition of ...
Outdoor travertine tile9/4/2007
  Q: We just bought a 4x12 inch tile which we plan to install in our patio. The area we are tiling is ...
  A: Franklin, Thanks for getting back to me. The polymer sand you are referring to is the grout. Even ...
Outdoor travertine tile9/4/2007
  Q: We just bought a 4x12 inch tile which we plan to install in our patio. The area we are tiling is ...
  A: Let's see if I understand this correctly. Is the tile a ceramic or porcelain tile? Are you proposing ...
My travertine bathroom floor is cracking up!?9/3/2007
  Q: My contractor installed two bathroom floors for me with 12" X 12" Travertine. He has a 3/4" Sheet ...
  A: Chris, does the floor have to be level? Flat is the only requirement. 1.5” is OK considering 1 ...
Tile over concrete slab9/2/2007
  Q: The finished basement in my 10 year old home (1/2 underground basement)recently flooded with 3" of ...
  A: Kevin, The concrete will have to have the sealers removed, otherwise the thinset will not bond. A ...
uneven tile9/2/2007
  Q: just put in tile in kitchen, dinning room, 2 halls dinning room is great so is one hall. but the ...
  A: Peggy, is it tile or stone? If stone and unsanded grout was used, then it could be ground by a ...
My travertine bathroom floor is cracking up!?8/31/2007
  Q: My contractor installed two bathroom floors for me with 12" X 12" Travertine. He has a 3/4" Sheet ...
  A: This is going to be long, so bear with me. Everything I’m telling is in very general terms since I ...
EPDM and tile installation8/30/2007
  Q: Jim, your response to another regarding the incompatibility of Mortar and EPDM was exactly the info ...
  A: Kevin, You have asked a great question! EPDM when used as a wall doesn't come into the same amount ...
Remodeling stand up shower8/29/2007
  Q: "Hi Jim, I am currently getting bids to redo my upstairs master bathroom stand up shower (there is ...
  A: It sounds like you have been handed half truths and myths. This can be a long dissertation in the ...
Cutting openings in marble tile8/28/2007
  Q: Can you tell me the best method to cut out the openings for electrical outlets and holes for ...
  A: Steve, Mark the tiles for the outlet etc. I use a dry diamond blade on a Rotozip to cut through the ...
Confusion in Laying Vertified tiles or Marbles8/27/2007
  Q: I am from India, I am currently constructing a new house and I am in a dilemma whether to go for ...
  A: Vitreous tile and marble are far apart on the scale that it is very hard to compare the items. But ...
tumbled tile8/25/2007
  Q: We are redoing our bath and are putting 18x18 travertine tiles on the wall but wanted an accent, a ...
  A: That's a new one on me. I suppose it is possible to stain the stone, but just how it holds up to the ...
installing slate on an outside porch8/24/2007
  Q: I would like to install slate on both my front and back porch. Both are concrete. I live in Illinois ...
  A: You have every reason to be concerned about the weather and tile. First, is there a pitch on the ...
travertine installation guidelines8/24/2007
  Q: I am getting ready to install some 18" x 18" x 1/2" travertine tiles in the entry way and the master ...
  A: 18" of any type of tile, either stone or ceramic, requires a FLAT surface for the the to be applied ...
Travertine Install8/23/2007
  Q: We hired a crew to lay 18-by-18 travertine tile, they used 1/8 spacers, and prepared the floors by ...
  A: Debbie, The "toe kickers" you are referring to are actually "lippage". This is when there is a ...
laying a slate tile floor over vinyl8/22/2007
  Q: I am going to lay a slate tile floor in my kitchen. There is currently vinyl flooring in the ...
  A: Matt, Make the floor flat. To make the floor level could cause problems with height restrictions. ...
laying a slate tile floor over vinyl8/21/2007
  Q: I am going to lay a slate tile floor in my kitchen. There is currently vinyl flooring in the ...
  A: Let's start with the fact that you can install the tiles over the vinyl as there are thinsets made ...
size and type of joint for a shopping centre8/20/2007
  Q: What size, frequency and type of joint would you recommend in a high-traffic zone (shopping center ...
  A: I'm surprised that the architect or designer for the shopping mall have not specified them. Most ...
Stained Grout Under Toilet8/10/2007
  Q: my grout is badly stained blue from my use of the blue tablets you drop into your toilet tank to ...
  A: The following is from the Tile Council Of North America: "Cementitious grout, as you may have ...
tile around fireplace8/9/2007
  Q: What is the purpose of grout and grout lines. Can I install tile around a fireplace without grout ...
  A: Grout is a joint filler period. Because they are modular in size there will always be joints. The ...
Stained Grout Under Toilet8/9/2007
  Q: my grout is badly stained blue from my use of the blue tablets you drop into your toilet tank to ...
  A: Sorry to hear about your problem. Stains are very difficult to remove from cement grout. I assume ...
holes in travertine7/31/2007
  Q: Seven months ago I had approximately 1500 sq. ft of 24x24 filled and honed polished travertine ...
  A: Katherine, sorry to hear about your problem with the travertine. Cracked tiles are NOT to be ...
New grout, old tile7/30/2007
  Q: I was called in by a customer that had deteriorated grout in a shower pan, the tile is cultured ...
  A: It sounds like the slab is holding water. This could be from the weep holes being plugged or not ...
subflooring7/30/2007
  Q: i want to install ceramic or Porcelain tiles in my small galley kitchen. i removed the old laminate ...
  A: The total thickness should be 1-1/8". The best thing to do is to investigate the existing conditions ...
Tumbled Marble Tile7/29/2007
  Q: We are considering installing Tumbled Marble tile in the tub/shower enclosure in the bathroom we are ...
  A: Good Morning Gabrielle, Installing tumbled marble isn't any different than working with most stone ...
numb thumb and finger7/27/2007
  Q: my hand feels like it is asleep every since i layed my new tile floor in the living room is it ...
  A: Martin, there is nothing in the thinset that would cause you to loose the feeling in your thumb and ...
Installing Porcelin floor tiles7/25/2007
  Q: I have hired an installer and I bought the tiles. The installation quote includes the installation ...
  A: I think what you are getting for info is 1/2 tainted with people meaning to be helpful and adding ...
honed travertine & tumbled marble fill & seal7/23/2007
  Q: Should I seal the honed travertine and tumbled marble before I fill it? As I understand it, the ...
  A: Good Morning Mary, Fill the holes prior to install on the top surface only. When that is cured, seal ...
"Hump" in floor already tiled7/23/2007
  Q: We added a room on and the contractor did not leave an even joint where the two rooms join. This ...
  A: Janie, Good Morning. I'm having a hard time picturing this area. So lets do the 20 question thing. ...
white polished marble tiles7/21/2007
  Q: Brand new installation of the above, floor & wall. Perfect looking,,,sealed two weeks later...HMK ...
  A: Rhoda, when I said to contact the manufacturer direct, I was referring to the sealer manufacturer, ...
existing mud floor7/19/2007
  Q: We are redoing our kitchen and have a 30 year old floor with over an inch of mud underneath. Can I ...
  A: you will need to get under the mud bed then pry. The mud bed is just laying there and not bonded to ...
existing mud floor7/19/2007
  Q: We are redoing our kitchen and have a 30 year old floor with over an inch of mud underneath. Can I ...
  A: Paul, you can do either providing the mud slab is still in good shape. I actually find it easier to ...
Laying ceramic tile upstairs7/18/2007
  Q: I am in the process of removing all sheet vinyl and carpet upstairs and want to put ceramic tile ...
  A: The particle board will have to be removed. Particle board is just wood fibers and glue that would ...
grout appearance gritty, no pigment7/18/2007
  Q: Jim-some background: we have installed a 1-inch hexagon ceramic tile floor, using a white sanded ...
  A: Robin, there should not have been a chemical reaction unless you had used a chemical cleaner in the ...
Laying ceramic tile upstairs7/17/2007
  Q: I am in the process of removing all sheet vinyl and carpet upstairs and want to put ceramic tile ...
  A: Diana, I will need more info before I can possibly help. 1./ What is your floor made up of? I ...
slate tile- protruding corner7/12/2007
  Q: OK, hopefully you might have a good tip for me. I was feeling particularly ambitious one Sunday and ...
  A: Good Afternoon Emily, Thank you for a great description of your project. I do have to disagree ...
Travertine Tile7/11/2007
  Q: Jim, I am installing Travertine in both of my baths and would like to know if the Tile must be ...
  A: Welcome back mike, I prefer the 1/16" grout joints and this will require non sanded grout. The 1/8" ...
Travertine Tile7/11/2007
  Q: Jim, I am installing Travertine in both of my baths and would like to know if the Tile must be ...
  A: Good morning Mike, Travertine like any stone should be sealed. There is a common misconception ...
ceramic tile in Hawaii7/9/2007
  Q: I am going to pick out ceramic tile for my condo on Wednesday. I live in Waikiki and get the direct ...
  A: Aloha Neva, I've always wanted to be able to say that to someone. There, now that that's out of my ...
Laying tile in Brick Pattern7/7/2007
  Q: Howdy and thank you for your time!!!! We are getting ready to lay ceramic tile (13x13) and we want ...
  A: Simply snap 2 chalk lines. The first will be for the center of the room and then offset half of the ...
Uneven Backerboard7/6/2007
  Q: I read the post from the person who had installed cement backerboard unevenly, and the tiles ...
  A: Good Morning Renee, Before the backer board is installed there are a number of items one has to ...
tile over painted brick7/3/2007
  Q: I want to install tile over my painted brick fireplace - I've started sanding the paint off with a ...
  A: Merrie, The more brick surface that is exposed, the more bonding surface you'll have. From what you ...
detecting loose tile7/3/2007
  Q: We have a newly constructed home and some of the ceramic tile popped up and also had a lot of cracks ...
  A: Good Morning Jennifer, There is so much to cover with your question. First let’s start with the ...
Installing travertine tile7/1/2007
  Q: We layed 12*12 travertine floor tile in our laundry room floor. We used acrylpro ceramic tile ...
  A: Nina, Sorry to hear about your problem. I pulled their Data Sheet and am sending a link for your ...
Floor waterproofing before tiling Bathroom6/30/2007
  Q: We are renovating our bathroom in an old house. We have put 3/8 plywood screwed down on to the old ...
  A: Mark I understand that you’re on a budget, but what you are proposing to do won’t work and here’s ...
repairing travertine6/28/2007
  Q: I have had 90m of travertine installed on the ground floor of a renovated property. The existing ...
  A: I have had 90m of travertine installed on the ground floor of a renovated property. The existing ...
slate tiles in bathroom6/26/2007
  Q: I am in the process of remodeling a bathroom. When choosing tile for the floor and shower walls, I ...
  A: Anne, Your biggest concern is if the slate is of the soft and porous variety. These are not meant to ...
travertine tile, grout and caulking6/26/2007
  Q: I am getting so confused trying to do research on travertine installation. I need help!!! ...
  A: 1. That’s a new one on me, I didn’t know that epoxy grout was available in non- sanded”. Non sanded ...
porcelain tile6/23/2007
  Q: when putting down the backer board , the ends lifted up to where the tile rocks when placed over the ...
  A: Good Morning Tony, Thanks for sending the job info along with your question, as it helps me ...
flooring6/22/2007
  Q: I'm almost ready to start the renovation of my restaurant. my question is about the floor tile.in ...
  A: I cannot answer your question because I don’t know where in the country you live and I’m not ...
Wine stain in Tile grout6/20/2007
  Q: Jim, We recently had a red wine spill on our Travertine tile floor. The wine ran along the tile ...
  A: Dave, I have good news and bad news. The bad first. Because you have a stone floor, you don't want ...
installing traventine6/19/2007
  Q: my home is only 4 years old and i have linoleom on the floor now. should it pull up the linoleum to ...
  A: Travertine is a very pretty stone and costly. I can answer your question regarding linoleum. Remove ...
Grout Discoloring6/18/2007
  Q: I just had my old tile ripped up and brand new glazed porcelain tile (Emzer Antica Venezia- ...
  A: From your description of the grout it sounds like any one of many things could have caused this. ...
travertine tile installation6/17/2007
  Q: six years ago when I had a new shower built,I bought two boxes extra of polished travertine tile. ...
  A: sorry to hear about the shower leaking. I'm having difficulty understanding a few things. A ...
Exposed slate tile instalation6/16/2007
  Q: Jim, I am building a tiled flower box/fountain to border my patio, and am using slate tile from ...
  A: Chris, the planter sounds great! First, I assume the slate will be bonded to something that actually ...
Hollow sounding ceramic tile6/13/2007
  Q: Jim, We have just purchased a new home in a planned community and everything is great but there is ...
  A: A hollow sounding tile is not good, it could be a sign of future problems, and it can also be ...
porcelain vs. ceramic floor tile6/12/2007
  Q: I am having ceramic tile installed in my partly finished basement. It is slightly moist down there ...
  A: Good Morning Carol, I’m impressed with your knowledge of the absorption rates of Impervious, ...
Cleaning Tile After Grout is Dry6/11/2007
  Q: Jim, my wife and I had our sons entire house tiled because of my grand daughter medical problem. ...
  A: Bill, Without physically seeing the installation and not taking a sample to be tested, it is ...
tile job6/10/2007
  Q: I have a question and it may seem miniscule but I am sure you have an answer. I am doing a tile job ...
  A: Good Morning Jon, The proper way to finish the transition you describe is to remove the tack strip, ...
Removing Tile Under Cabinets6/9/2007
  Q: We would like to replace our tile floor in the kitchen, however, we have discovered that it was ...
  A: Good Morning Jennifer, The first item to consider is the condition of the existing floor. You said ...
Porcelain tile6/5/2007
  Q: I have just had Italian porcelain tile installed in my home, minus the bedrooms. The installation ...
  A: It is better to clean grout with an alkaline cleaner (Spic and Span, Mr. Clean, etc.) than an acid ...
installing saltillo tile over VCT on slab6/3/2007
  Q: We have a playroom floor that is commercial Vinyl Composition Tile (12x12) over a concrete slab. ...
  A: Ben, Let me start with the simple answer to your question and then continue on from there with my ...
re-grouting a shower floor5/30/2007
  Q: My Parents have an old shower floor that has had two grout lines caulked in the past. Can I remove ...
  A: You can make it easier on yourself by buying a grout saw at a big box store. These have carbide grit ...
Follow up question about liquid on ceramic tile5/25/2007
  Q: Jim, What type of "someone" should we call to come to the house? I don't even know what kind of ...
  A: Miriam, Thanks for the follow up. I'm thinking a private lab that will do testing for construction ...
Ceramic Tile5/22/2007
  Q: I would like to install ceramic tile in my kitchen. Unfortunately when my house was built the floor ...
  A: Vern, Thanks for the response. In the interest of saving myself a lot of typing, I highly recommend ...
tile installation5/20/2007
  Q: I want to lay tile in a basement bathroom. It previously had linoleum which I pulled up but the ...
  A: Kim, Purchase a razor blade type scraper at a big box store. These are usually in the paint aisle ...
Wet spots in grout from unknown source5/17/2007
  Q: We have a ceramic tile floor laid over a cement slab in our sunroom. The room was an addition to ...
  A: Miriam, you need someone to visit your home and evaluate the situation. My first thought was a water ...
Tile Grout5/16/2007
  Q: I installed a tile floor in a bath. I put down hardie board and used a thin set mastic to attach ...
  A: There can be many reasons for this to happen. You failed to mention the type of grout you purchased ...
Travertine Vs Ceramic5/14/2007
  Q: I am thinking about installing travertine or ceramic tile in my house. We will be installing it ...
  A: Diane, Ceramic is man made and is easily maintained while travertine is natural and has some ...
uneven backerboard joints5/13/2007
  Q: We are installing ceramic floor tile and we put in cement backerboard. The joints are not even and ...
  A: Some backer boards are wrapped with fiberglass mesh to keep it in one piece. So sanding is out of ...
Grout Color Selection5/12/2007
  Q: I am getting a new backsplash in my kitchen. I am little confused about the grout color I should ...
  A: The best way to select the grout is how you want the finished product to look. One color throughout ...
Floor for screened porch5/11/2007
  Q: Our 18 year old screened in porch must have the sub floor and tile replaced. We live in upstate NY ...
  A: Jeannine, 1. Any tile that is rated as frost proof. This includes Porcelain and MOST Quarries. 2and ...
dried grout on acrylic shower pan5/11/2007
  Q: We just bought a house where it looks like the previous owner tiled the bathrooms themselves and did ...
  A: Congratulations on your new home. Try a grout film remover. It also is for grout haze. This is ...
Proper travertine floor tile expectation5/11/2007
  Q: We had 720 ft tiled in 18x18 sq edged travertine tiles from an installer who claimed to have much ...
  A: I'm very glad to hear you have contacted your attorney. The maximum variation in a surface that is ...
Saltillo tile vs Ceramic tile5/11/2007
  Q: I am making plans to put new flooring in my home (entry hallway, living room, kitchen, and a ...
  A: Saltillo is a soft tile made from unprocessed clays. There can and often are deposits of lime in the ...
Tile Installation5/10/2007
  Q: When I pulled up the old toilet, I realized the vinyl "tiles" around it were saturated with water ...
  A: Most of these questions are difficult to answer because it depends on the individual company or ...
Concrete substrate prep5/10/2007
  Q: I am installing 18x18 ceramic tile throughout the downstairs of my townhouse. My substrate is ...
  A: Melanie, Nobleseal CIS is a very good product. If it was my floor, I'd do the whole floor. The ...
marble floor removal & salvage5/10/2007
  Q: My sunroom, approx. 14 x 21 ft and constructed on a built-up slab, is paved with irregular flags of ...
  A: Kim, I think you have all the tools you need. If you can dig a hole large enough to use a hammer and ...
Thinset drying slowly5/9/2007
  Q: Three days ago I installed 12X12 honed travertine over wonderboard using the premixed Acrylic Pro ...
  A: Craig, I searched Custom Building Products data sheets and found your problem. The data sheets say ...
Proper travertine floor tile expectation5/9/2007
  Q: We had 720 ft tiled in 18x18 sq edged travertine tiles from an installer who claimed to have much ...
  A: Laurel, Sorry to hear about you problem. Based on what you have described, it sounds like the floor ...
Travetine Tile Grout5/9/2007
  Q: Good evening Jim, I have a question related to the grout. I am using travertine tiles in a ...
  A: Welcome back Phil, Since you have large grout joints, you will have to use a sanded grout. To fill ...
removing floor granite for reuse5/9/2007
  Q: I need to remove, withouth breaking, a 20x20 inch piece of 1/2 inch thick granite tile from the ...
  A: Bill, I don't know any procedure to remove the slab without breaking. Here is a very long shot to ...
Travertine tile (18x18) installation5/8/2007
  Q: We are getting quotes on installing 18x18 travertine tiles on a 27 year old concrete slab in ...
  A: Nader, The list below starts with the best and works itself down from there. Price has not entered ...
travertine natural stone5/8/2007
  Q: What type of thin set mortar to use for travertine natural stone, and if theres anything I need to ...
  A: Marvin, Use what is called a "medium bed" mortar. This is usually made for stone. In order to answer ...
Travertine install5/7/2007
  Q: I am planning to install 16 x 16 travertine on to my kitchen floor. Approx floor size is 150 sf. I ...
  A: Michael, I'd go with the 3/4" plywood over the boards. The metal mesh is what's fondly called in the ...
chronic cracking grout!!5/7/2007
  Q: we just reinstalled new grout on our ceramic tile floor last night. the first time we installed the ...
  A: Sarah, sorry to hear about your problems with the kitchen floor. I've read and re-read the question ...
porch tile install; which underlay to choose5/7/2007
  Q: I plan to lay slate tile on my covered screen porch. Subfloor is 3/4" OSB on 2x12 joists spaced 16" ...
  A: Welcome Brice, Lets start with the fact that the deck will need to be pitched since it will get wet ...
grout5/7/2007
  Q: I've gotten mixed answers on my question so I will ask an expert. I just put ceramic tile in my ...
  A: Gary, Thanks for the compliment, but I'm not an expert. I just have a whole bunch of knowledge ...
Edge Tiling5/7/2007
  Q: I was wondering what options there are for edge tiling (for example on a countertop where the top ...
  A: Great question you have posed since this is a common problem today. There is a company that make ...
ceramic tile over tar paper over ? linoleum5/6/2007
  Q: We are putting ceramic floor tile in a converted lanai (Florida) It looks like they had tar paper ...
  A: Fran, The simple straight forward answer to your question is yes you can install tile over existing ...
travertine tile installation5/6/2007
  Q: I have recently had a company in to tile my bathroom out they recommended a travertine tile 16 x 24 ...
  A: Welcome Nick, The first thing I'd start with is have them back to correct the problem since you ...
Ceramic Tiling5/6/2007
  Q: I have bought a unit built circa 1970. The floors are concrete laid with very small tiles. I believe ...
  A: The straight forward answer is yes you can install over existing ceramic tile. It is a system that ...
can we lay tile floor over epoxy painted floor5/6/2007
  Q: We plan to put ceramic tile down in the future on our slab cement floor house, but need a temporary ...
  A: Welcome Rosalind, Lets start with the fact that I do not like the idea of idea of having another ...
Tumble Marble Pregrout before Sealing4/18/2007
  Q: Please help I installed tumble marble on our backsplash. I grouted before sealing, how can I ...
  A: Tom, I have bad news for you and unfortunately it doesn't get better. It will take a acid solution ...
ceramic floor tile4/18/2007
  Q: I’m leaving for vacation tomorrow, but when I return I need to lay ceramic floor tile (8x8-inches or ...
  A: Welcome Randy from MA, Good to see another New Englander here. I hope you survived our little storm ...
Travertine over terrazzo4/17/2007
  Q: I have just bought travertine flooring for my home, and upon talking with a tech guy at the marble ...
  A: Alan, I wouldn't do it either. I would use a uncoupling membrane on top of the terrazzo and the the ...
subfloor prep for tile installation4/17/2007
  Q: Jim, I am planning on installing ceramic tile in the kitchen at our house. The existing floor is ...
  A: Tim, I do see problems with what you are proposing. The simple solution is to remove the existing ...
travertine tile4/17/2007
  Q: jim,i am installing travertine over a concret floor in a bathroom in my basement would like to know ...
  A: Welcome John, If the tile is up to 12", then maximum variation is 1/4" in 10'-0". If the tiles are ...
grout on shower floor4/16/2007
  Q: I installed tile and grouted our shower. No problems, except that on a 16 X 16 section on the floor ...
  A: Sorry about the delay in responding, I can blame this on Ole Mother Nature and the good old fashion ...
travertine tile4/14/2007
  Q: i am useing 12x12 travertine tile was wondering what the recomended grout joint size should be and ...
  A: John, the size of the grout joint will be determined if the tile is tumbled and has a radius edge or ...
Travertine Flooring4/12/2007
  Q: I have been looking at travertine for many months now, I love the look. I have had an extension ...
  A: I'm confused about the asphalt on top of the concrete. Is this a liquid applied as in what we call ...
Ceramic Tile cracks following an indoor flood4/12/2007
  Q: We had a hot water flood from a faucet attachment that leaked down to the kitchen and basement. A ...
  A: Roxanne, I question that the cracks are due to a substandard floor. Without seeing the situation, it ...
floor prep for tile4/11/2007
  Q: I stumbled on this site and figured Id take advantage of your expertise since I have none! In the ...
  A: Welcome back Tracy, Glad to hear your doing fine. I think I understand the problem. You will need to ...
Installing tile outdoors4/9/2007
  Q: I want to use ceramic 12X12 field tiles around my pool deck. The deck will be made of treated ...
  A: Brenda, I apologize if I offended you. The terminology used "pressure treated and "wood decking",led ...
Installing tile outdoors4/8/2007
  Q: I want to use ceramic 12X12 field tiles around my pool deck. The deck will be made of treated ...
  A: Brenda, I understand loud and clear that you will tile! So with that in the forefront of my mind, ...
marble installation fees4/8/2007
  Q: Jim - I have asked some marble installers to take on a side job wherein they would be installing 16" ...
  A: Carl, Your installer is correct that the painted columns are not a good thing. I don't recommend the ...
Outdoor tile4/6/2007
  Q: I had my deck tiled with a frostproof tile as we have extreme winter conditions. It was fine - ...
  A: Patricia, I don't completely understand the situation. First the white chalky substance is most ...
marble installation fees4/5/2007
  Q: Jim - I have asked some marble installers to take on a side job wherein they would be installing 16" ...
  A: Good Morning Carl, Unfortunately there is no simple straightforward answer. I can say yes to all ...
Bathroom tile4/4/2007
  Q: I have done some tile work before as a do-it-yourself home owner. I would like to do my bathroom ...
  A: I noted the original floor was installed around 1950. This is where I make my math teacher proud. ...
Travertine Tile Installation4/4/2007
  Q: We are going to lay travertine tile throughout the living room, hallway, dinning room and kitchen. ...
  A: Ed, Sounds like you are well on your way to a new floor! Where the old thinset remains and is less ...
floor prep for tile4/4/2007
  Q: I stumbled on this site and figured Id take advantage of your expertise since I have none! In the ...
  A: Good Morning Tracy, Thank you for the accolades. I'll pass on some words of wisdom, The "tiling ...
tiling on a plywood floating floor4/3/2007
  Q: Im about to lay 100 x 100 mm marble tiles on a ply floating floor small area 3 m2 . the ply is brand ...
  A: I'm sorry but I am not familiar with a plywood floating floor. I can you with all certainty that ...
floor prep for tile4/3/2007
  Q: I stumbled on this site and figured Id take advantage of your expertise since I have none! In the ...
  A: Tracy, I'll try and answer in the order that you asked, OK. 1/ It will reduce not eliminate any ...
Grout Discoloration4/3/2007
  Q: We had new ceramic tile installed last week. The grout chosen was a "Linen" color (med to light ...
  A: Let me start with the statement provided by all grout manufacturers. "Notwithstanding an ...
floor prep for tile4/3/2007
  Q: I stumbled on this site and figured Id take advantage of your expertise since I have none! In the ...
  A: Tracy, Welcome and thanks for the concise question. I understand you wanting to use Travertine, as ...
Travertine4/2/2007
  Q: I am installing travertine with a friend that has experience installing tile. Neither of us are ...
  A: Mario, Thanks for the question. Don't butt the tiles up to each other. There has to be grout ...
Grout Preimeter Joints?4/2/2007
  Q: My wife decided to take on the task of laying Tile while I was traveling for business. My mistake ...
  A: Joey, The simple and straight answer to your question is to allow expansion on all perimeters of a ...
Depth of grout on travertine tile3/30/2007
  Q: We have just had a travertine tile floor installed in our bath room. the spacing between tiles is ...
  A: Jim, If the travertine has a cushion edge (slight bevel or indentation) then the grout should be at ...
Travertine Tile Installation3/29/2007
  Q: I am installing 5,000 ft of travertine tile over a lightweight concrete slab on two floor with hot ...
  A: Bernie, Since you are getting conflicting reports from different people, I strongly suggest to call ...
Getting Latex Paint off Grout3/28/2007
  Q: My painter recently painted over the colored grout on our glazed porcelain tile. I found out by the ...
  A: Kim, Try a razor blade to scrape the largest part of the drips. There is a product called Goo Gone ...
installing ceramic over particleboard floor underlayment3/28/2007
  Q: I just removed carpet and am planning on laying 13 x 13 tiles -- there is a particleboard floor ...
  A: Michelle, Thanks for the question. The simple answer is no you cannot tile directly to the particle ...
ceramic under kitchen cabinets3/28/2007
  Q: Jim, we are about to replace our existing ceramic tile in our kitchen (with porcelian tile). The ...
  A: Ed, I'd leave the tile under the cabinets. Use a cold chisel to break the tile away from the cabinet ...
saltillo tile3/27/2007
  Q: I was wondering if I could install saltillo tile in my double wide mobile home?The subfloor is ...
  A: Kimberly, I don't know how the mobile home is constructed. That is what are the framing members and ...
Grout on natural slate3/27/2007
  Q: I made a rookie mistake and allowed grout to dry on my natural slate tile before clean-up. I'm ...
  A: Jimmy, I understand the problem you face. We have all been there at one time or another. (we just ...
cracking grout3/23/2007
  Q: Shortly after having 12" ceramic tile installed in kitchen, powder room & foyer, the grout began to ...
  A: Karla, Sorry to hear about you problem. When you say the installer used 3/8" backerboard, I am ...
ceramic tile on vinyl or laminate3/23/2007
  Q: Just bought an older house and the had vinyl on the floor in living room. I would like to put down ...
  A: Stacy, If you remove the vinyl until you find a seam from the plywood, one could use a pry bar and ...
ceramic tile on vinyl or laminate3/23/2007
  Q: Just bought an older house and the had vinyl on the floor in living room. I would like to put down ...
  A: Stacy, The vinyl and board need to be removed. The condition of the concrete slab needs to be ...
slate over old tile3/22/2007
  Q: I've been told i can just put a new floor over my old one as ripping the tile would be a huge task ...
  A: Richard, As I've said in the past, I'm not a big fan of tiling over tile. The new tile is only as ...
Tile re-installation3/22/2007
  Q: I spoke to you a while back about my marble tiles starting to discolor. I'm looking into redoing all ...
  A: Rich, I'm not a huge fan of tile on tile. This simply The installation is only as good as what it is ...
Installing glass and subway tile3/22/2007
  Q: I am doing a tile shower with 4x8 subway tile in the field with 1 x 1 glass tile accents bordering ...
  A: Kris, I usually tile both sides of the glass tile area. Then spread some thinset in the glass area. ...
Travertine Tile Installation3/21/2007
  Q: Good afternoon Jim, I've finally got my backerboard down and have sanded some high spots. I’ve ...
  A: Phil, If that is all that's available, then it will have to do. I'd suggest to hold the trowel at a ...
tile preparations3/21/2007
  Q: How do I prepare the shower floor for tiling. I just have the fraiming done and the drain is there. ...
  A: I've attached a web site that should answer all your questions. There is so much to tell and these ...
Installing travertine on the bathroom walls3/16/2007
  Q: I have some ½” travertine tile 9” x 9” and am planning on installing on the bathroom wall. I will be ...
  A: Mike, I think I now understand. Your intention is to have the tile slide into the corner and have ...
Installing travertine on the bathroom walls3/15/2007
  Q: I have some ½” travertine tile 9” x 9” and am planning on installing on the bathroom wall. I will be ...
  A: Mike, Sorry about that. If you are removing 1/2" Sheetrock and replacing it with 1/2" cement board, ...
Installing travertine on the bathroom walls3/15/2007
  Q: I have some ½” travertine tile 9” x 9” and am planning on installing on the bathroom wall. I will be ...
  A: Mike, 1/4" backer board is for floors only. It has to be bedded in a layer of thinset and then ...
shower floor issues3/15/2007
  Q: In your opinion, would this design that the builder has asked me to tile have any chance of ...
  A: Ken, The simple straight honest answer to the question of it functioning properly without the liner ...
shower floor issues3/14/2007
  Q: I Have a 2 part Question I hope you can answer. I am licensed tile contractor in Fla. with contracts ...
  A: It sounds like you have what is called a "Eurobath" which is popular on the other side of the pond. ...
tile over old basement concrete floor.3/13/2007
  Q: Jim, I am remodeling a 100 year old house and we are planning on tiling the basement floor which ...
  A: Dan, Sounds like you have set quite a task for yourself. The problem with houses that old and older ...
Tile over slumpstone fireplace3/13/2007
  Q: I want to tile over a fireplace made with "slumpstone" bricks. These are the concrete bricks that ...
  A: Mike, A very unusual question to say the least. I think I can visualize the slumpstone bricks in my ...
tlie fireplace hearth3/10/2007
  Q: What (if any) concerns are there for using slate or ceramic tile for a fireplace hearth and ...
  A: Scott, I can't think of any concerns, so I mention the pros. It is fireproof,appealing,acts as a ...
Travertine Tile Installation3/8/2007
  Q: Good afternoon Jim, I've finally got my backerboard down and have sanded some high spots. I’ve ...
  A: Phil, I'll answer your questions in the same order as asked. If the cement board manufacturer ...
tile3/7/2007
  Q: My son put ceramic tile over vinyl tile( covered the tile with 1/4 in. plywood) and the grout is ...
  A: Joe, Sorry to hear about the tile problem. It sounds like there is too much movement in the floor. ...
Subfloor prep for ceramic tile2/26/2007
  Q: I'm installing ceramic tile in my kitchen. Before installing tile, I need to install a plywood ...
  A: Roger, When installing plywood as the underlayment leave 1/4" space around the perimeter of the ...
tiling over existing ceramic tile set on concrete2/19/2007
  Q: I would like to retile my bathroom located on the second floor of my 1960's High Ranch. The existing ...
  A: Is the existing tile floor showing any cracks or are there any loose tiles? Although it is not a ...
Existing Tile/Floor Support2/18/2007
  Q: I moved into this house 3 yrs. ago. Ceramic Floor Tile was already in the kitchen. Problem now! ...
  A: Gail, Sorry to hear about you problem. First, the 2x8 joists with a unsupported span of 13 ft. are ...
Cost2/18/2007
  Q: does it cost more to lay travertine versus porcelain? my contractor says that it will cost 3k more ...
  A: Sherry, Yes it does cost more to install travertine,or any stone, as compared to ceramic tile. The ...
Cerami tile to carpet transition2/16/2007
  Q: Our flooring contractor installed a "shluter Schiene" transition strip instead of a "Reno-v" between ...
  A: Chuck, The Schluter Schiene is used when both surfaces are at the same level or reasonably close. ...
Travertine installation2/15/2007
  Q: We are having 600 sf of 18x18 noce honed & filled travertine installed on a slab. Please advise as ...
  A: Vanessa, First, if there is a sealer on the slab it will need to be removed. Secondly, the dips in ...
Porcelain floor tile2/12/2007
  Q: Is there a minimum thickness for floor tile? We have found the porcelain tile we like, bit it is ...
  A: Ben, There is no standard stating a minimum thickness of tile. Tile is usually 1/4" to 5/16" thick. ...
tile in the winter2/11/2007
  Q: What is the minimum temp. outside that you can tile a screened porch. Would the thinset be affected ...
  A: Jim, The minimum temperature to do any tile installation is 50 degrees. That 50 degree is not the ...
denshield ??2/10/2007
  Q: Is denshield any good? I was wanting to use in a shower and it does not seem sturdy enough for a ...
  A: Jim, I cannot answer the question because I have not used the product called Denshield. You have ...
Travertine Tile Installation2/8/2007
  Q: It's not what I wanted to hear, but I do want a proper foundation before laying the tile. The ...
  A: Phil, Your correct in the assumption of installing tile is the same. Use the North South method that ...
Reinstalling tile2/6/2007
  Q: Ok, so there are several tile that are lifting, I've cleeaned and prepped all the flooring and ...
  A: Yes it is necessary to remove all the old thinset from the back of the tiles. The reason is quite ...
floor prep and tile installation2/5/2007
  Q: I asked Perry a question and he is on vacation for a follow up questions, so I was wondering if you ...
  A: Laura, Remove the lino,1/2" plywood, etc. Take everything down to the floor boards. Repair any floor ...
Travertine Tile Installation2/5/2007
  Q: After some thought I decided to move forward with my first tile project. The project consists of ...
  A: Phil, The height difference is going to cause problems for you if not corrected. Lay a long straight ...
tile over cracked aesbestos tile?1/31/2007
  Q: We had to remove carpeting in an area approximately 35 sq. ft. Underneath the carpeting that was ...
  A: Stacy, Asbestos fibers become airborne when the surface is abraded or sanded. I don't recommend ...
Grout at edge of tile1/30/2007
  Q: I'll look for that grout colored caulk, but if I don't fing it, white which will match the tub color ...
  A: What type of thinset? Is it unmodified, or modified? If it is the type that you have mixed the ...
Grout at edge of tile1/29/2007
  Q: My question is about grouting at the edge of a bathroom tile floor where it meets the wall and or ...
  A: Andrew, I'm very glad to hear that you have the gap around the perimeter of the room. Since the ...
grout darkened after getting wet1/29/2007
  Q: The grout does not go back to the original color after it dries. So, I have sections in the floor ...
  A: I guess we have to play 20 questions. Is it a shower or tub ? How high up the wall is the darker ...
grout darkened after getting wet1/28/2007
  Q: I have a new tile floor in the bathroom. The tile and grout was sealed. Some areas of the grout ...
  A: Tamra, I understand about the grout getting darker when its wet, but does it go back to the original ...
silicone and/or grout in corners1/26/2007
  Q: I have a customer who wants grout in the corners of their shower. I have told them that this will ...
  A: James, The jury is still out on this hot topic. Grout or caulk inside corners. The official stand is ...
Concrete slab preparation for tile1/25/2007
  Q: I recently ripped up about 80 sq ft. of old tile floor in the entrance way of an 1890 row house. ...
  A: Jason, You could do a mud base and the the tile to be flush with the hardwood floor. The other ...
grout and bleach1/25/2007
  Q: I work in a hospital as housekeeper. Some areas of the hospital have dirty grout in restrooms they ...
  A: Lavonne, Acidic cleaners should never be used for routine cleaning! Products such as vinegar, ...
Installation of tiled shower stall1/24/2007
  Q: I will certianly use this system. I have a followup question. I want to (after shower is complete) ...
  A: Patrick, I'm confused when you say seamless, do you mean frame less? First check with your local ...
Installation of tiled shower stall1/24/2007
  Q: I have a shower I am wanting to upgrade (do it yourself) by replacing the fiberglass insert with a ...
  A: Patrick, Installing ceramic tile for a kitchen or bathroom floor is a good way to “cut your teeth” ...
Marble Tile Discoloration1/23/2007
  Q: I had my bathroom remodeled in August of 06 using 12 x 12 Carrera tiles. You helped me recently by ...
  A: Rich, From your description it sounds like minerals in the water. The following came from the ...
Tile Floor preparation1/22/2007
  Q: I am replacing linoleum in my 50 sq ft bathroom with 12" square ceramic tile. Single story home age ...
  A: Andrew, I’ll answer the questions in the order you asked them. 1. No. The reason is twofold; first ...
tile color1/20/2007
  Q: I just tiled my bath and I don't like the grout color, can I make the grout darker someway?
  A: First, the answer is yes it can be re-colored. One of the products is made by Aqua Mix and is an ...
Stripping a natural stone floor1/20/2007
  Q: Since you responded so well to my last question. I thought I would ask you this first. Finally ...
  A: Deanna, Thank you for the very kind compliment. Unfortunately I won’t be much help except to have ...
grout for shower1/19/2007
  Q: Within 30 days after install the grout in the shower started to protrude out of the joints only ...
  A: Ron, Mapei premixed grout is not to be used in wet areas. Actually anything premixed from any ...
tiling over lanolium1/16/2007
  Q: My wife and I are going to tile the laundry room. There is enough room to tile over the existing ...
  A: Ron, If it was my floor and I’m going to spend my families’ hard earned money, I'd spend it ...
travertine tile backsplash1/12/2007
  Q: When grouting the 6" tiles, how should I treat the holes? I've read on some sites that I should ...
  A: Try the web address for the grout release product. Its on the right side of the page as a link ...
ceramic tile1/11/2007
  Q: Yes, what is the grid system and how is it used? Also what is the laser system? ThanksOn ...
  A: Joe, The grid system is simply to snap lines in a grid. If you are using 12" tiles then snap a grid ...
ceramic tile1/11/2007
  Q: On installing ceramic tile(12in floor) I noticed that the corners of every tile are perfectly square ...
  A: Joe, I think the trick is the rubber crosses. If they are the ones I'm thinking of, then they are ...
Travertine instalation1/10/2007
  Q: My wife has volunteered me to install a traverine floor in our kitchen. My only tile experience is ...
  A: Bob, I'll attempt to answer your questions in the same order as presented for clarity. #1 Grout ...
resetting loose tiles1/10/2007
  Q: eleven years ago I replaced the tile floor in my bathroom. It was a mud job but cracked badly. I ...
  A: Brian, A hand grinder with a diamond cup wheel will make short work of the removal. Remember it is ...
installing toilet flange on top of travertine tile1/10/2007
  Q: I just installed a new travertine floor and my tile cuts were sized to the floor opening, not the ...
  A: Michael, Travertine is a soft stone, so you can use a carbide masonry bit of the correct diameter. ...
Crackle tile1/9/2007
  Q: Do you recommend installing crackle tiles (Sonoma Tilemakers, Wesminster Ceramics) in a shower wall? ...
  A: Yes I have seen it happen, I believe it was only once though. I understand the manufacturers have ...
travertine countertop1/7/2007
  Q: I am setting 18x18 1/2" thick filled travertine tile on a bathroom countertop. When applying the ...
  A: Erik, When you say "mastic" I hope it is a generic term that you are using. Mastic is a premixed ...
marble flooring1/6/2007
  Q: I am wanting to put marble tiles in my kitchen and breakfast area. I have a large island in the ...
  A: If the marble tiles are honed or polished then they should have a grout joint of 1/16". If it is a ...
tile in the bathroom1/5/2007
  Q: I have just installed tile in my bathroom and have wood trim where the walls meet the tile. I am ...
  A: Perfect timing on your part, as I was sitting here pondering that very same question. "Which adult ...
Ceramic Tile Sealant1/5/2007
  Q: I do not want grout in the "pock marks" in the tile. Is grout release the same as grout/tile ...
  A: Diane, Since you do not want the grout to remain in the holes or depressions, it seems to me that ...
underlayment1/5/2007
  Q: Jim, Thank you very much for your reply. I’d appreciate your consideration of some additional ...
  A: Mike, The best direction from this point is to go to the individual manufacturers for their ...
Ceramic Tile Sealant1/4/2007
  Q: Is it necessary to seal the tile before installing the grout or can I just seal in the tile and ...
  A: Diane, If you have a glazed tile with a smooth finish, then it is not necessary to seal before ...
underlayment1/4/2007
  Q: I am involved in a historic restoration project as an owner's representative. Included in the scope ...
  A: Mike, The simple answer is to remove the existing hardwood strip flooring down to the subfloor. ...
TRAVERTINE FLOOR DISASTER1/3/2007
  Q: I JUST HAD 18X18 TRAVERTINE TILES INSTALLED IN MY KITCHEN. THE INSTALLER WAS NOT EXPERIENCED WITH ...
  A: Rick, Very sorry to hear about your disaster. Without seeing it myself,I can tell you most stone ...
OUTSIDE CERAMIC TILE1/2/2007
  Q: MY SIDEWALK HAS EXPANTION GAPS , DO I COVER THEM WITH MY THIN SET AND LAY THE TILE OVER THE GAPS OR ...
  A: Jay, Do not tile over the expansion or control joints. These are there for the sole purpose of ...
installing tile in upstairs bathroom1/2/2007
  Q: I need some suggestions how to install tile in the masterbedroom bathroom that is located upstairs. ...
  A: Mark, There is so much info missing to this question that it will be difficult to answer. So, with ...
Flooring material selection1/2/2007
  Q: I am in a fix about selection of flooring material for my apartment, need to make a selection ...
  A: Sanal, If your choice is marble, then pick a harder and denser stone. Either a marble or a tile are ...
Caulking marble tiles1/1/2007
  Q: What about keeping the caulk clean. Will silicone still be better than latex? What should I use to ...
  A: Silicone is a better product over latex caulk since it doesn't re emulsify and is not a food for ...
Tile1/1/2007
  Q: Jim, My wife and I are considering tile in our bathrooms but we are concerned about the how to ...
  A: Jason, the stuff in between the tiles is called grout. The most common type is cement based. A ...
Comparison of Marble & Vitrified tiles1/1/2007
  Q: Sir, by strength i mean to say that if the installation quality/workmanship is same than how ...
  A: Pawan, Thanks for clarifying your two previous questions. As far as surviving an impact, my guess is ...
Caulking marble tiles1/1/2007
  Q: I had my bathroom remodeled about 5 months ago. I used 12x12 marble tiles. The grout between the ...
  A: First, the tile mechanic is correct regarding the caulking being used between the tub and the first ...
discoloration in newly installed grout12/29/2006
  Q: I will try to answer your questions the best I can as we had a contractor install the floor. The ...
  A: Cliff, The new info starts to narrow it down. Acrylpro is a premixed adhesive. The data sheet states ...
Retiling Bathroom Floor12/29/2006
  Q: My wife wants to retile the bathroom. I'm just looking for an idea of what I'm letting myself in ...
  A: Chris, The question is a very hard one to answer. Everything depends on how well the old floor was ...
subfloor question12/29/2006
  Q: We are having our ceramic tile floor in the kitchen ripped out because of cracking. The pattern ...
  A: Rhea, pay attention to the details of how your old floor was installed as this will tell you what ...
Comparison of Marble & Vitrified tiles12/27/2006
  Q: How do you compare marble & vitrified tiles in terms of beauty, strength (w.r.t. falling articles as ...
  A: Pawan, You have posed some very good questions. This would take several chapters to answer in a ...
travertine floor12/22/2006
  Q: I'm going to be installing a honed travertine floor in my kitchen. when are you suppose to seal it? ...
  A: You seal the stone prior to grouting and again after the grout has cured, sealing everything. ...
Installing travertine tile12/22/2006
  Q: Well Jim...I have made my decision. Thanks for the assistance. I have demoed the narrow oak strip ...
  A: Kelly, I'm very glad that things are working out for you. One item to consider, which you probably ...
ceramic tile to existing carpet12/21/2006
  Q: We just had our carpet replaced in master bath with ceramic tiles. It looks great except at the ...
  A: Kay, Is the tile higher than the carpet? When this happens then depending on the height difference, ...
Installing travertine tile12/21/2006
  Q: Jim: Thanks for the detailed information. I do appreciate it. Just a couple more points: There ...
  A: Kelly, Thanks for the reply, it is much appreciated. I will attempt to answer in the order it was ...
Installing travertine tile12/20/2006
  Q: Jim: I am getting ready to install a 12x12 travertine tile (about 65-70 sqft) in a bathroom. I ...
  A: Kelly, lets start with your 3/4" white oak. This is a very big no no. Tile or stone cannot go over ...
overlaying glazed ceramic tile12/20/2006
  Q: the floor had no sealer, it was bull floated smooth with no crack, sinking, or recessed pockets. It ...
  A: Ron, There is no "rule" book to quote from regarding which thinset to use. Only the manufacturer ...
overlaying glazed ceramic tile12/19/2006
  Q: We recently hired a chain store to do a tile install with glazed ceramic tile 2x2 inch gold dust ...
  A: Ron, sorry to hear about your problem. Simple answer is, no it is not a common practice!!!!! First, ...
flooring12/19/2006
  Q: i am shilpa agarwal from India & a fresher in the field of interior designing. i would like to know ...
  A: Shilpa, My expertise is in the mechanics of installing the stone or tile. Unfortunately, this also ...
Subfloor materials12/17/2006
  Q: My husbad is installling 18" porcelain tile and wants to know if he can install 1/2" backerboard ...
  A: In order to answer your question, I'll need more info. 1.---Total thickness of the existing ...
tiling12/15/2006
  Q: Jim. I forgot to ask, he did not seal grout! I know enough that it needs to be sealed or stains and ...
  A: Yes the floor should be sealed. If the sealing was part of the quote or contract, then He needs to ...
foyer flooring12/15/2006
  Q: i have some not so attractive ceramic tiling from the 70s in my foyer. i want to replace it. given ...
  A: Let's address your concern regarding slipping and dropping stuff on the tiles. These are valid ...
tiling12/15/2006
  Q: had new floor done by someone who said they were contractor. Had old tile removed and wanted new ...
  A: Patricia, sorry to hear about your problem. There are standards that apply to the installation of ...
Grout Colors are Different12/14/2006
  Q: I just installed ceramic tile in my kitchen, I had to do it in half segments, the grout ended up ...
  A: Tony, before you go the route of re-coloring the grout,try and scrape the surface of the lighter ...
Rectified Porcelin Tile12/13/2006
  Q: Do you have to have a grout joint when installing rectified porcelin tile? I thought the whole ...
  A: Rectified porcelain tile is a tile that has been re sawed after it is made. This allows the tiles to ...
tile floor and moisture12/11/2006
  Q: My house built in 1972 is on a concrete slab, and may be situated on top of or in the vicinity of an ...
  A: Ceramic tile is the best choice for a new floor. The problem is your excessive moisture. Yes the ...
marble tile buut joint or grout line?12/11/2006
  Q: Jim, I am a "weekend warrior" and have tiled many bathrooms. I am planning to install 12 x 12 marble ...
  A: Angelo, You are correct in your theory of using a grout joint. Polished marble should have a 1/16" ...
porcelian12/9/2006
  Q: what size trowel for 16"or 18" on concrete slab 3/16 grout line
  A: Start with a 1/2" trowel. Always flat trowel the back of the tile to fill in the waffle grid. Use a ...
slate tile/exterior steps12/9/2006
  Q: I'd like to install 16x16 slate tile on exterior steps. The carpenter cover the entire area (15 ...
  A: Alex, A mortar base and a mud bed are basically the same. A mud bed consists of mason sand and ...
slate tile/exterior steps12/8/2006
  Q: I'd like to install 16x16 slate tile on exterior steps. The carpenter cover the entire area (15 ...
  A: Alex, I guess the best way to start the answer is to say I see major problems with the way your ...
installing marble tiles12/7/2006
  Q: I've used levelcrete before and it has a tendency to run to the lowest point, which is good in some ...
  A: Mitch, Look into a Custom leveling patch. I mention Custom because it will stay in one family. ...
tumbled marble backsplash12/6/2006
  Q: My installer suggested not using grout or sealer on the tumbled marble in my kitchen. We did not ...
  A: Roberta, First off, if you wanted something different than what is there, then I would positively be ...
installing marble tiles12/6/2006
  Q: Jim, I'm Installing 18" marble tiles (crema marfil) on a concrete slab. I've done a few 12" tile ...
  A: Mitch, The cost saved by using thinset to fill in the low spots will be quickly lost in the amount ...
laminated marble tiles12/6/2006
  Q: I am installing a product called ThinSheet on an elevator floor. It is a 3mm marble laminated to a ...
  A: Steve, sounds like you have quite a dilemma on your hands. There are many new products on the market ...
Marble tile install12/3/2006
  Q: Thanx for response Jim. What about using clear silicone between tiles, since it is such a small ...
  A: I would still stay with the grout. Reasons are grout is cement, not affected by heat, etc. Silicone ...
Marble tile install12/3/2006
  Q: I want install marble tiles on the hearth and surround of my fireplace. The hearth will be raised ...
  A: Set the tiles at 1/16" joint and use a non sanded grout. Non sanded grout is the consistency of ...
grout bleeding12/3/2006
  Q: My husband tiled our bathroom in regular plain white tiles. He used deep blue grout and he sealed ...
  A: I'm very puzzled over your situation. Grout bleeding is something new to me. Have done some research ...
ceramic tile installation11/28/2006
  Q: I recently cleaned a new ceramic tile installation using an acid cleaner (restore). The color of ...
  A: Did you scrape the surface to see if the white substance is just sitting on the surface? Always try ...
How to proceed with marble installation11/28/2006
  Q: I am in the process of laying honed travertine in my home. All the floors are concrete slab except ...
  A: When you say sand or sand bed, do you mean a mud bed? It sounds like you have or had a mud bed for ...
tile installation prep11/27/2006
  Q: We are getting ready to install tile in our bathroom. The floor looks like it what 1/2 in wood ...
  A: Well lets start with sorting through what you presently have in place. It looks like the floor is a ...
laying travertine tile11/27/2006
  Q: im a DIY and am gonna be laying about 1300 sq feet of travertine tile. it will be layed on a cement ...
  A: Yes you need to seal the travertine. There are two schools of thought on this-to fill the holes or ...
price11/27/2006
  Q: what is the going price per sq ft for tile inst. walls / floors putting down cement board also i do ...
  A: That's a very good question Anthony. Lets start with the fact that pricing is different throughout ...
Scratches on ceramic tile11/26/2006
  Q: I have installed shiny 4x4 ceramic tiles on the wall and used a sanded grout to finish. The grout ...
  A: Are you sure it is scratched? If so, I'm afraid that there is nothing to remove them from the glaze. ...
travertine11/26/2006
  Q: I have just installed travertine in my house and am not sure if I need to seal it prior to grouting. ...
  A: There are two installation techniques to consider. First is a 'Antique Fill'. This is when the grout ...
Tub wall 'subway tile' DIY woes!11/26/2006
  Q: ! I believe we put our tiles on with mastic, not thinset (aha and, boohoo). Most of the tiles are ...
  A: Brenda, Your hunch is right RE: silicone around each individual tile. It will create a huge mess. ...
Tub wall 'subway tile' DIY woes!11/25/2006
  Q: After our contractor gutted our old-house bathroom,roughed in our tub enclosure with Wonderboard and ...
  A: Brenda, sorry to hear about your problem. Anything that is done along the lines of painting etc. is ...
laving ceramic tile11/25/2006
  Q: We have a cement floor that originally had linoleum. We installed peel and stick over top. Can we ...
  A: You will need to remove both the linoleum and peel and stick layers. I realize it is difficult to do ...
individual tread of carpet on spiral stairs11/25/2006
  Q: They are open stairs, and my idea was to wrap carpet around them. Do you think carpet could be ...
  A: No I've never seen it done. I think Velcro is a excellent idea. Attach the Velcro to the underside ...
individual tread of carpet on spiral stairs11/24/2006
  Q: I have put in stone steps on my spiral stairs. They are fine for me, but I have small dogs that ...
  A: Is this a spiral staircase with open treads so that a carpet could be wrapped completely around the ...
tiling an uneven outdoor foyer11/24/2006
  Q: We want to lay porcelain tile in our foyer (8' X 8' screened in)but the concrete is uneven (very ...
  A: You are correct about the proper drainage required. In order to give you a solution, I'll need more ...
Porcelain tile11/24/2006
  Q: I am in the middle of a kitchen tile project and need help. I've already tken up old linoleum and ...
  A: Sorry to hear about your predicament. Try using a straight edge over the seam to determine if the ...
ceramic or porcelain tile resembling marble11/22/2006
  Q: Do you have a specific recommendation as to manufacturer and product for a ceramic or porcelain tile ...
  A: I'm sorry to tell you that I don't have any specific manufacturer to recommend. There are so many ...
chipped tile floor grout11/22/2006
  Q: Approx. 4 years ago we updated our bathroom and put in a ceramic floor tile. It was laid by a ...
  A: Mona, I assume it is cement grout you are referring to. The fix should have worked the first time. ...
ceramic tile11/22/2006
  Q: Our front door entry puts one right into our living room (there is no foyer). We have a very small ...
  A: You are right that a high shine will show any and all imperfections especially when light is ...
High Gloss Ceramic Tile Grouting11/22/2006
  Q: With 12" High Gloss Tile spaced at 3/8" which grout should I use, Sanded or Non-Sanded. I am tiling ...
  A: Ted, The type of grout to use is based on the size of the joint to fill. Unsanded grout is used for ...
Choosing of tiles for flooting11/22/2006
  Q: Our house is a west faced. Hence need light coloured flooring. We have old persons and also a small ...
  A: Let's begin with the fact that all three are suitable for flooring. Next lets separate these three ...
fireplace tile/stone11/21/2006
  Q: I have a fireplace in my house that is made out of the same brick as the house which is not ...
  A: Corey, The short answer is Yes you can tile over existing brick fireplace. First, I assume that the ...
sealing an existing porcelain floor11/21/2006
  Q: We are the cleaning contractors for a newly built auto dealership. They installed a white, matte ...
  A: Wow, you certainly have a dilemma on your hands. First, as you already know, a solid white floor is ...
changing the color of unglazed ceramic tile floors11/21/2006
  Q: I wanted to know if unglazed ceramic tile kitchen floors could be stained. My floors are very light ...
  A: Not that I'm aware of. Any stain applied would be topical and therefore wear off from use. Have you ...
uneven grout lines11/20/2006
  Q: I am building a home and the builder just installed my 18 in ceramic tiles. I requested tight grout ...
  A: First, Tiles are packaged by caliber. This means they will all fall within a specified size range. ...
tile11/20/2006
  Q: when i install a porcelain floor can i install it on top of plywood (stroge)or most i do a mud job? ...
  A: Michael, yes you can install porcelain tile onto plywood. This should be a minimum thickness of ...
minor grout repair11/20/2006
  Q: I have a floor that has been installed for approximately 1 year, and I noticed a very small hairline ...
  A: Yes you can purchase a grout saw at a big box store and remove the grout to about 1/8" below the ...

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