Garage Doors/Questions

SubjectDate AskedExpert
Liftmaster 1245R problem2/4/2012Mike Whitacre
  Q: Mr. Whitacre, I've got a Chamberlain Liftmaster Professional, Model 1245R...about 10 years old. ...
  A: The lite flashes 10 times as a diagnostic tool. It tells you the safety cells on your door are out ...
Screw-type door openers1/25/2012Mike Whitacre
  Q: I'm just about to replace my 40-year-old Genie Model 450 (the plstic part of the clutch just broke ...
  A: Don't fool youself Steve, There hasn't been a decent worm drive opener made since the 450.. Not ...
Screw-type door openers1/24/2012Mike Whitacre
  Q: I'm just about to replace my 40-year-old Genie Model 450 (the plstic part of the clutch just broke ...
  A: They were the best motors made. We sold hundreds back in the '70s and early 80's but allas Geni went ...
Ultra Lift garage door opener1/12/2012Mike Whitacre
  Q: Where can I obtain an exterior key pad so that I can open my garage doors? I have three Ultra Lift ...
  A: Ultra-lift has gone the way of the Mohekans. My suggestion is to go to an accredited door dealer, ...
Genie screw drive carriage replacement1/7/2012Mike Whitacre
  Q: I have a Genie Screw Drive Garage Door Opener and I recently had to purchase a new carriage for it; ...
  A: Do you have it in the rail of the opener with the metal toggle towards the motor head? Take the ...
garage door opener1/7/2012Mike Whitacre
  Q: I have a Powerlift 1/2 hp garage door opener that was installed in 1990. It says the manufacturer ...
  A: In the 1980's , when door openers where in the peak of sales, over 50 individuals were killed or ...
garage door opener12/30/2011Mike Whitacre
  Q: I have a Chamberlain Model 8100 1/2 HP garage door opener. I bought it in 1997.Almost 2 years ago I ...
  A: The proper part # is 41a4220, this is the entire shaft, top gear and worm gear. There is no sense in ...
garage door opener12/28/2011Mike Whitacre
  Q: I have a Chamberlain Model 8100 1/2 HP garage door opener. I bought it in 1997.Almost 2 years ago I ...
  A: Try the motor while the door is disconnected. If it still doesn't move, take the cover off and check ...
wayne dalton garage door panel12/19/2011Mike Whitacre
  Q: I also have a Wayne Dalton insulated panel garage doors product number 13990 model number 9005. I ...
  A: The model # is nothing WD makes. If the door was manufacture prior to 2005, the sections, no matter ...
what to look for in a good sectional door12/7/2011Mike Whitacre
  Q: I have a standard 2-car garage. The door that's there now is from 1965 and is the old style single ...
  A: Yes, 16 foot doors will ultimatly sag as they get older. I always bulk at selling a customer any ...
Wayne Dalton Wizard 211511/14/2011Mike Whitacre
  Q: I recently installed a wayne dalton wizard model 2115. The opener opens the door just fine but when ...
  A: I never used this perticular unit. The original was the Quantum opener and is now the Wayne-Dalton ...
Garage door opener installation11/8/2011Mike Whitacre
  Q: I have an 18 foot steel garage door that looks fairly new (I have only lived here 3 years) but the ...
  A: The first thing to know that a garage door opener is not supposed to do anything more than you do. ...
Door Opener problemv15qv11/4/2011Mike Whitacre
  Q: When temp. is below 42 or so, my Sears door opener will not work properly. When signaled to close, ...
  A: The lites flash 10 times as a diagnostic tool to tell you there is an issue with the safety cells ...
Powerlift garage door opener programming10/24/2011Mike Whitacre
  Q: I have an old (80's) Powerlift with a separate box that has the antenna for the remote called a ...
  A: If memory servs, the delta 3 was a binary digital code which needs to corrispond reciever and ...
garage door opener10/19/2011Mike Whitacre
  Q: I have many problems with one of my two garage doors. What happens is that randomly reopens after ...
  A: What happens if you disconnect the door and run the motor and allow the trolley to move up and down ...
Garage door touch pad9/21/2011Mike Whitacre
  Q: I have a Chamberlain garage door opener and with my outside touch pad all I have to do is touch any ...
  A: The only time I have seen this in the last 25 years was with the chamberlain wired system, and the ...
Carriage for Powerlift Model WR827 Garage Door Opener9/8/2011Mike Whitacre
  Q: Mike, my dad has what is an apparently obsolete Powerlift Garage Door opener Model WR827 and the ...
  A: There were several manufacturers who use the powerlift name, one being Sears back in the '60s. As ...
garage door opens after close9/7/2011Mike Whitacre
  Q: My garage door opens just after closing, as it should do when an obstacle is in its way. I read in ...
  A: Looking @ your drawing the first thing I see is the arm to the rail should not be more than 10 ...
Garage door sensors not lit9/6/2011Mike Whitacre
  Q: One of myy remote garage door openers suddenly stopped working. I have Genie Excellerator. The light ...
  A: You have two cells, one with a green lite that tells you the system is powered. One is red and ...
Remote won't work9/6/2011Mike Whitacre
  Q: I have a chamberlain garage door opener & the door wont open with the remote. 1 time i pushed the ...
  A: If the door opener is pre 1993 replace it. If not, and the remote works close but not far, the logic ...
Garage door8/16/2011Mike Whitacre
  Q: Our garage door has started to leave a gap on one side when you close it. I have a 14 year plus (it ...
  A: I will have to assume that you have stretch type springs, which stretch from front to back on above ...
Geni Pro 82 garage door opener will not close8/15/2011Mike Whitacre
  Q: I bought a house with a Geni Pro 82 door opener. When I press the interior button sometimes the door ...
  A: The limit finger is the product that shuts off the motor in the down position. It is a metal bracket ...
Geni Pro 82 garage door opener will not close8/9/2011Mike Whitacre
  Q: I bought a house with a Geni Pro 82 door opener. When I press the interior button sometimes the door ...
  A: Being an lifetime International Door Assocition member (dooreducation.com), my response has to be to ...
Fiberglass garage door chalking8/9/2011Mike Whitacre
  Q: I was removing a few dirty spots off my garage door and noticed the finish coming off on the towel. ...
  A: You weren't real specific on door type, manufacturer,etc. If any door faces a southern exposure, ...
garage door will not open but does close.8/8/2011Mike Whitacre
  Q: I have a genie pro82 screwdrive and it will not open but does close. I can open it manually and ...
  A: Open the door half way and try the door. Will it go up. If not, disconnect the open limit finger and ...
Geni Pro 82 garage door opener will not close8/3/2011Mike Whitacre
  Q: I bought a house with a Geni Pro 82 door opener. When I press the interior button sometimes the door ...
  A: At the bottom of the door tracks are a set of square black safety sensor's. One has a green lite and ...
genie pro stealth7/10/2011Mike Whitacre
  Q: I have a 2 year old genie pro stealth. it worked fine for 2 years then... when you hit the wall ...
  A: Newer openers are basically computers. I would suggest to unplug the unit for at least 15 seconds ...
Garage door slipping7/2/2011Mike Whitacre
  Q: When I open my garage door, it opens all the way, then slips back about a foot. Is this a problem ...
  A: You did not mention whether you had a garage door opener attached to the door or not. We will assume ...
Genie Blue Max Door Opener6/25/2011Mike Whitacre
  Q: Mike My garage door opener is noisier then a matching one on the other garage door. If I operate ...
  A: I doubt if the capacitor has anything to do with noice from the GDO. Worm drives in general are ...
replacement Carriage assembly not working6/22/2011Mike Whitacre
  Q: I have the same problem that was posed to you last year by Frank K. I have the new replacement ...
  A: Can't find my answer to Frank, but it is a very simple premise on how the carriage operates. As long ...
garage door6/21/2011Mike Whitacre
  Q: I just replaced the molding on the bottom of my garage door. Now when it hits bottom, after a ...
  A: Not familiar with the 1000 but, all chamberlain units have limit adjustments on board to adjust ...
broken spring on Wayne Dalton door6/20/2011Mike Whitacre
  Q: I have a 13990-1 Wayne Dalton door that has a broken spring. I would like to replace the pair. They ...
  A: Because of the inherent danger in torsion springs, I would suggest you call an IDEA ...
Genie Intellicode garage door opener6/14/2011Mike Whitacre
  Q: Recently my garage door started acting strange. At times my wall switch, remotes or car remote are ...
  A: The only thing that can cause a door to phantom (act on its own)is an input from a transmitter or ...
StanleyGarageDoor-won't open6/5/2011Mike Whitacre
  Q: One of our garage door openers today won't open. My wife hit the button by the door, and the garage ...
  A: Probably a bad board put Stanley is no longer in the GDO business. You might find a board on line ...
genie screw drive opener6/2/2011Mike Whitacre
  Q: My door opens up all the way and stops when it hits the limit switch and then the motor shuts off ...
  A: The quick cheap easy is to add more tension to the springs. If this doesn't work it will get costly ...
Ultra lift 700S6/1/2011Mike Whitacre
  Q: Can you tell me where I can get an owners manual for an Moore-o-matic Ultra lift 700S garage door ...
  A: I'm sorry but MOM is no longer around and neither is the information. They were purchased and done ...
GDO lubrication5/30/2011Mike Whitacre
  Q: I have white lithium grease, and I'm planning to lubricate my GDO (chain type) with it. Is this ...
  A: Never use any grease on a door or chain drive opener. You should take the door loose from the opener ...
Genie Model 12A Garage door opener5/28/2011Mike Whitacre
  Q: My garage door opener works with the wall mount button but i have to hold it until it is completely ...
  A: You have a very common problem. At the bottom of the door tracks are a set of safety cells which, ...
garage door opener manual5/28/2011Mike Whitacre
  Q: I have a Stanley ST305-AO9 opener and need to redo the open and close force. It has been years since ...
  A: The GDO portion of Stanley has been gone for @ eight years and I never delt with them before that. ...
Replacing Garage Door Opener5/19/2011Mike Whitacre
  Q: I have a large 7 ft by 6 ft wooden garage door, probably installed in 1966. It sits slightly skewed ...
  A: YOur garage door and door opener are 2 seperate products. YOur garage door opener does nothing more ...

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Garage Doors

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Mike Whitacre

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Expertise

I will not answer questions about the construction of a garage, but can answer any question pertaining to any type of garage door or garage door opener. I will not deal with shinbuster type doors. Replace it if you have one!

Experience

I have been in the overhead door industry for 35 years. I have dealt with all major brands of garage doors and openers. I have been a member of the International Door Association for 25 years(www.doors.org). My speacialty is working with and understanding stretch and torsion springs.

Education/Credentials
I have 2 years of collage , am on the IDEA board of directors, and if you didn't notice have been in the industry for 35years!

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