Garage Doors/Genie pro 82

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Question
GeniePro82
GeniePro82  
Hi

I've got a Genie Pro 82 that will open with both the remote and the wall mount switch but it refuses to close. If I stop it mid way while opening it will not change direction either. Now I've read on this site that it might be the board or something but I've noticed a loose wire (yellow) on the bottom of the motor. So before I go and fork out the money for a new one, I'd like to know if this might be part of my problem.

Answer
Hi Ray,

There is a limit on the front of the rail that turns off the motor when the door reaches the floor. It is one wire and runs back the rail of the opener to the motor control board. Either the wire is shorting out or the limit is stuck closed. The easiest way to test for this issue is to take the limit assembly loose from the opener and try it in the down direction. If this doesn't fix the problem, purchase a new opener. Its too old to spend the money on a logic system.  Suggest you look into the liftmaster line as Geni has gone to heck in a handbag. Hope this helps,

YOurs in doors ,

mike

Garage Doors

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Mike Whitacre

Expertise

I will not answer questions about garage door openers 20 years old or older as they are unsafe, PURCHASE A NEW ONE. How many cell phones have you owned in 20 years? I have 40 years in the garage door industry and have seen almost everything. I sat on the Wayne/Dalton dealers board in 1986,1987,and 1988. I am on the IDEA board of directors (www.dooreducation.com) and am accredited by same. I will, to the best of my ability answer your questions on doors or openers. I will not deal with shinbuster type doors. Replace it if you have one! If your question is about stretch type springs, call an IDEA accredited dealer and have torsion springs installed.

Experience

I have been in the overhead door industry for 40 years. I have dealt with all major brands of garage doors and openers. I have been a member of the International Door Association for 25 years(www.doors.org). My speacialty is working with and understanding stretch and torsion springs. However, I will never recommened a customer to deal with a garage door spring.

Organizations
International Door Association, Door and Access Manufacturer's association, Institute of Door Education and Accreditation, American Legion

Education/Credentials
I have 2 years of collage , am on the IDEA board of directors, and if you didn't notice have been in the industry for 40 years!

Awards and Honors
I recieved the Train the Trainer certification from the Institute of Door Education and Accreditation in April 2001.

Past/Present Clients
Cal Ripken

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