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Garage Doors/Problems with new opener

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Question
Mike-

My contractor installed a new Sears 1/2hp(Mod. 139.53930DM)in the garage he built for me about 2 months ago. The opener worked fine as we ran it up and down at least a dozen times setting up the up/down/safety limits, photo eyes, etc... This last week it would go down just a little and back up and the light would flash, like something was blocking the eyes. If you hold the wall button in it will go down. The indicator light on the back of the motor flashes 4 times which according to the manual means the photo eye is blocked, but it isn't. We tried it during the day and at night just to be sure the sun light wasn't causing problems. The receiving eye will be green but when we hold the button to close the door it goes out and stays out until we open the door and it turns back on. My contractor has moved the eyes and re-adjusted them but still will not close without holding the button down. He has run out of ideas except to take the whole thing down and return it to Sears, do you have something simpler to try?

Glen

Answer
Hi Glen,

Cut the wires to the cells leaving @ 2 foot of wire off the cells. Go to the wire recieving lugs and remove the black/white , white wires from the motor. Install the wires from the cells to the appropriate positions on the board and hold the cells to engage each other. Have someone press a remote control and see what happens. I would lay odds it will work fine. My guess is someone drove a staple through the wire to the cells. If all works fine with the cells wired in this fasion, get more stat wire and redo the wires to the opener. If not, you have a bad logic/reciever board and the motor should be returned to Sears. Note: In 40 years I have never had a bad opener out of the box. Hope this helps,

Yours in doors.

mike

Garage Doors

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Mike Whitacre

Expertise

I will not answer questions about garage door openers 20 years old or older as they are unsafe, PURCHASE A NEW ONE. How many cell phones have you owned in 20 years? I have 40 years in the garage door industry and have seen almost everything. I sat on the Wayne/Dalton dealers board in 1986,1987,and 1988. I am on the IDEA board of directors (www.dooreducation.com) and am accredited by same. I will, to the best of my ability answer your questions on doors or openers. I will not deal with shinbuster type doors. Replace it if you have one! If your question is about stretch type springs, call an IDEA accredited dealer and have torsion springs installed.

Experience

I have been in the overhead door industry for 40 years. I have dealt with all major brands of garage doors and openers. I have been a member of the International Door Association for 25 years(www.doors.org). My speacialty is working with and understanding stretch and torsion springs. However, I will never recommened a customer to deal with a garage door spring.

Organizations
International Door Association, Door and Access Manufacturer's association, Institute of Door Education and Accreditation, American Legion

Education/Credentials
I have 2 years of collage , am on the IDEA board of directors, and if you didn't notice have been in the industry for 40 years!

Awards and Honors
I recieved the Train the Trainer certification from the Institute of Door Education and Accreditation in April 2001.

Past/Present Clients
Cal Ripken

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