Garage Doors/remote


Installed a new door and opener three years ago, along with a push button outdoor open/close device.  It has quit working .  The door works fine with the inside button, and with the remote I have with my car.  I have another remote that I keep in my truck-  it does not work. New batteries in all. Any ideas?  The opener itself is about fifteen years old.  Genie

Hi Richard,

Sorry, but this is confusing, you state the opener was installed 3 years ago and then say the opener is 15 years old? What has quit working (it)?
Are you asking me just about the remote in your truck? If that be the case try recoding the transmitter to the smart button in the opener.

let me know if this works,


Garage Doors

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Mike Whitacre


I will not answer questions about garage door openers 20 years old or older as they are unsafe, PURCHASE A NEW ONE. How many cell phones have you owned in 20 years? I have 40 years in the garage door industry and have seen almost everything. I sat on the Wayne/Dalton dealers board in 1986,1987,and 1988. I am on the IDEA board of directors ( and am accredited by same. I will, to the best of my ability answer your questions on doors or openers. I will not deal with shinbuster type doors. Replace it if you have one! If your question is about stretch type springs, call an IDEA accredited dealer and have torsion springs installed.


I have been in the overhead door industry for 40 years. I have dealt with all major brands of garage doors and openers. I have been a member of the International Door Association for 25 years( My speacialty is working with and understanding stretch and torsion springs. However, I will never recommened a customer to deal with a garage door spring.

International Door Association, Door and Access Manufacturer's association, Institute of Door Education and Accreditation, American Legion

I have 2 years of collage , am on the IDEA board of directors, and if you didn't notice have been in the industry for 40 years!

Awards and Honors
I recieved the Train the Trainer certification from the Institute of Door Education and Accreditation in April 2001.

Past/Present Clients
Cal Ripken

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