Garage Doors/door question

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Question
I am needing a new top section of a garage door. I know it's a Wayne Dalton door. The only sticker or ID I can find is one that says product ID #13990 and product ID #9005. Do either of these numbers make sense to you? It is an older door and I'm wondering if this section is available to be replaced?

Answer
Hi Justin,

The Year manufactured should be on the "strut", if manufactured before 2004, there are no sections available for the door. We don't deal with WD much any more but the #s you gave me don't mean anything to me as a dealer. Most models are like 9100,9600 etc. Go to the Wayne-Dalton website and see if you have a dealer local and maybe he can help figure out what you have.

Yours in doors,

mike

Garage Doors

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Mike Whitacre

Expertise

I will not answer questions about garage door openers 20 years old or older as they are unsafe, PURCHASE A NEW ONE. How many cell phones have you owned in 20 years? I have 40 years in the garage door industry and have seen almost everything. I sat on the Wayne/Dalton dealers board in 1986,1987,and 1988. I am on the IDEA board of directors (www.dooreducation.com) and am accredited by same. I will, to the best of my ability answer your questions on doors or openers. I will not deal with shinbuster type doors. Replace it if you have one! If your question is about stretch type springs, call an IDEA accredited dealer and have torsion springs installed.

Experience

I have been in the overhead door industry for 40 years. I have dealt with all major brands of garage doors and openers. I have been a member of the International Door Association for 25 years(www.doors.org). My speacialty is working with and understanding stretch and torsion springs. However, I will never recommened a customer to deal with a garage door spring.

Organizations
International Door Association, Door and Access Manufacturer's association, Institute of Door Education and Accreditation, American Legion

Education/Credentials
I have 2 years of collage , am on the IDEA board of directors, and if you didn't notice have been in the industry for 40 years!

Awards and Honors
I recieved the Train the Trainer certification from the Institute of Door Education and Accreditation in April 2001.

Past/Present Clients
Cal Ripken

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