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|Rating(1-10)||Knowledgeability = 10||Clarity of Response = 10||Politeness = 10|
|Comment||A very fast response, plus he gave me a couple of more things to try. He also suggested that I try some things , then let him now so that he could help me further if it didn't work.|
Answers by Expert:
Specialist in leveraging technology toward fulfilling a customer's business objectives: enhancing revenues and giving them a competitive advantage in the marketplace.
Networks: architecture, design, monitoring and trouble-shooting
Technologies: Bandwidth Management (QoS), WAN Optimization, Application Performance Management (APM), User Experience Management
Over 20 years in computers and networking. Strong, broad-based expertise from years in Operations and Sales Engineering at major corporations and hardware vendors.
B.A., various courses in computers and networking as well as many many years of OJT (on the job training) and real-world experience.