Expertise Can answer questions about designing/troubleshooting LAN/WAN connections, ethernet, coax, fiber optics, wireless, usb, DSL/Cable Modem, routers, switches, hubs. Very familiar with connectivity to Internet Service Providers. I am a little rusty on custom subnet TCP\IP design. Rusty on Novell and Unix, familiar with Microsoft Networks Peer to Peer or Domain server.
Experience Have over 20 years experience in building/troubleshooting computers/networking and general customer technical support. 10 years in full time technical support role. 4 Years working for the cable company providing support for High Speed Internet/Video and Digital Telephone. 5 years managing remote windows networks
Education/Credentials BBA Management Information Systems Oklahoma University 1992
Microsoft Certified Professional Windows NT
MCSE in progress
Q: I have cable net in my home (actually its my mother in laws house). We have a wireless router so i ... A: Yes if your laptop has an ethernet port all you have to do is hook it up to one of the ports on the ...
Q: I am using a low-end broadband connection. The official speed is 128kbps. When I start a download I ... A: Well it depends, what speed to you get on a speed test website like www.speedtest.net? What are you ...
Q: This is a note on my recent message: Internet Turns Off. I was meant Comcast high-speed internet ... A: If it works fine on the other machines then that would most likely rule out the router and cable ...
Q: my son has a laptop (dell inspiron 1525, Xp sp3) which will not connect at his mother's home, where ... A: Not sure I have your answer but what you described as you mentioned would rule out hardware problems ...
Q: Hey John, thanks so much for taking my question. I work in insurance, we have two offices that use ... A: Jeff, I am not sure this will help you any but thought I would try. I am very familiar with cable ...
