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About James E. Dion
(Top Expert on this page)

Expertise
Most questions about trends in specialty retail, how customers are changing both in the US and Europe. Demographics for all countries as they relate to retail trends and issues. Store Operations, Buying and Merchandising.

Experience

Past/Present clients
Microsoft, Harley-Davidson, Ritz-Carlton, Hummer, Ace Hardware, Coleman Spas, Aldo, Intel, Dell, Safeway, New Balance, IBM, Kodak, Bata International, Nortel Networks, Honey Baked Ham Co., Man Alive, Highsmith
B.S Chicago State University M.S. Chicago State University PhD (abd) Illinois Institute of Technology
   

You are here:  Experts > Industry > Retail Industry > General Retail Business Issues

SubjectDate AskedExpert

value addition10/5/2008James E. Dion
  Q: in a niche market segmentation how do you think that we could add value to our customers specially ...
  A: Ash, Almost impossible to answer this when I do not know what type of Department Store you are. Are ...
value addition10/5/2008Jeff Bender
  Q: in a niche market segmentation how do you think we could ADD VALUE TO THE CUSTOMERS? specially being ...
  A: Ash, I'm not certain if you meant that your are a niche segment of a department store, or that that ...
Debating on Type of Clothing Store to Open10/1/2008James E. Dion
  Q: I have been debating for quite some time on what type of women's apparel store to open. I realize ...
  A: Jennifer, I would go for the plus size business as it has less competition than boomer clothing ...
Masstige growth statistics in US9/30/2008James E. Dion
  Q: I'm doing a report on the growth of "masstige" sector of the skin care market. Could you tell me ...
  A: Susan, There is no common agreement of what the masstige sector of skin care is. The name/category ...
Margins9/28/2008Jeff Bender
  Q: I own a boutique in California that's been open for 14 months. After my first year I averaged a ...
  A: George, I understand and empathize with your dilemma. Prior to opening another location, I would ...
markdowns9/25/2008Jeff Bender
  Q: Can you tell me how I can calculate my markdowns (I plan to open a clothing and accessories store). ...
  A: pernament, sorry for the delay. There are generally two types of markdowns. 1) Hard marks (often ...
Merchandise - to box or not to box?9/22/2008Jeff Bender
  Q: Each item has been wrapped and is in a protective box, but the boxes are not the caliber of boxes ...
  A: Sorry for the delay Kori. Think of the packaging like an interviewer for a job. If you go into ...
mass marketing8/15/2008Jeff Bender
  Q: Jeff ... I have recently been approached by someone who wants to develop, produce & market my ...
  A: Pamela, First, that is great news for your. Yes, I would definitely contact a lawyer. You're ...
wholesale markups8/9/2008James E. Dion
  Q: I recently sought the advice of a fellow manufacture concerning wholesale prices. we have been on ...
  A: Brian, You have a ceiling price of 99 cents and a cost of 19 cents. If you wholesale at 49 cents, ...
wholesale markups8/9/2008James E. Dion
  Q: I recently sought the advice of a fellow manufacture concerning wholesale prices. we have been on ...
  A: Brian, You begin with the premise that I stated, you start with a realistic retail value of $10. ...
distributing8/7/2008James E. Dion
  Q: Dion, I am starting a business importing planters for hydroculture from Italy. What distribution ...
  A: Toni, With no room for storage your distribution strategies are very limited to say the least. You ...
retail abbreviations8/5/2008Jeff Bender
  Q: I was hoping you could direct me where to go to garner a list of retail abbreviations thanks
  A: There is a lot of terminology related to retail which can be either from the retailer aspect or the ...
wholesale markups7/31/2008James E. Dion
  Q: I recently sought the advice of a fellow manufacture concerning wholesale prices. we have been on ...
  A: Brian, Markups are always what the market will bear not always a specific percentage. You are also ...
mark up and margins to retailers7/27/2008James E. Dion
  Q: what is the typical margin/profit that retailers need to make for vanity sinks? if my cost is $100 ...
  A: Ronnie, If it cost you $100 the retailer will need to make at least 40% if not more on retail so if ...
How do I start a boutique with no money7/21/2008James E. Dion
  Q: I am interested in starting a children and maternity clothing boutique in my hometown on the square. ...
  A: Kelly, You could try approaching the small business centers located in larger cities in the U.S. ...
Mark-ups7/21/2008James E. Dion
  Q: What would be the mark-ups and/or margins for golf putters sporting equipment, from the manufactures ...
  A: J.D. It would vary from name brand to name brand and to private label also. Most common is ...
Wholesale/Retail7/15/2008James E. Dion
  Q: I need to know what the proper percentage for wholesale mark up is. I am selling a plastic phone ...
  A: Katie, The retailer would take the product and in most cases double the cost to arrive at a retail ...
Wholesale/Retail7/15/2008James E. Dion
  Q: I need to know what the proper percentage for wholesale mark up is. I am selling a plastic phone ...
  A: Katie, Although wholesale margins can vary from company to company, you likely need to have at least ...
opening an online boutique7/7/2008James E. Dion
  Q: I am in the process of putting a business plan together for a womans clothing boutique. I decided ...
  A: Vanessa, Your idea of starting on the web before you move to brick and mortar is a good one. ...
Markup Costs??6/19/2008James E. Dion
  Q: Greetings, I would like to know if you can help me with an issue on markups. I have a patented ...
  A: Ken, Most retailers are going to want to make at least 40% margin on an electronic product, so if ...
student from india6/18/2008James E. Dion
  Q: Respected sir, This is sriram, pursuing my MBA @ sri sathya sai ...
  A: Sriram, I generally do not answer homework questions for school! You can find a good white paper on ...
Boutique clothing store6/14/2008James E. Dion
  Q: I am currently putting together a business plan for a university subject. My business idea is for a ...
  A: Olivia, We have four seasons in Chicago too! I also will be in Melbourne in early September. As to ...
A supermarket in USA with volunteer discount5/26/2008James E. Dion
  Q: I've started a small community-shop-like minisupermarket here in Denmark, selling organic foods. The ...
  A: Thomas, Yes there are similar concepts in the US, they are often called co-ops short for cooperative ...
importing5/13/2008Jeff Bender
  Q: We would like to import musical instruments from China. I have the name of a good company, and ...
  A: Dick, What tends to be the most difficult issue with the importing of product, whether samples or ...
Customers with skin disorders.5/12/2008Matt Anderson
  Q: I am a manager at a building material yard. I want to know what are my rights when dealing with a ...
  A: Well Juan, This is a tricky one. I'm not very familiar with laws in the united states that relate to ...
Merchandise abandonment5/12/2008Jeff Bender
  Q: I am the general manager for a private retail company. We sell home improvements like a smaller Home ...
  A: Kirk, It is situations like this that make me believe that customer is not always right. Four years ...
Specialty party supply ebusiness5/6/2008James E. Dion
  Q: I am in the process of planning an ebusiness in which will provide ...
  A: Maria, I just did a Google search on Christian Baptism Supplies and it returned over 1.5 million ...
Specialty party supply ebusiness5/6/2008James E. Dion
  Q: I am in the process of planning an ebusiness in which will provide ...
  A: Maria, The first question you have to answer is why. Why would I or any other customer use your ...
Mark-up5/6/2008Jeff Bender
  Q: I was hoping you could help me with this...I would like to know what the formula is when calculating ...
  A: Donielle, Sorry for my delay in my response. If I understand your position in the question ...
Paint Your Own Pottery5/2/2008James E. Dion
  Q: In the paint your own pottery (PYOP) industry, there are a lot of theories on pricing. I would ...
  A: Lisa, As I said in the first answer, generally retailers use a "what the market will bear" approach ...
Paint Your Own Pottery5/2/2008James E. Dion
  Q: In the paint your own pottery (PYOP) industry, there are a lot of theories on pricing. I would ...
  A: Lisa, One of the oldest concepts in pricing and retail is to price what the market will bear. In ...
Importing and distributing cosmetics5/1/2008James E. Dion
  Q: My husband and I are negotiating with a cosmetic manufacturer in Israel to distribute their product ...
  A: Marna, There are trade organizations for cosmetics, such as the International Esthetics, cosmetics ...
How can I get more store to stay neat and sized?4/20/2008Jeff Bender
  Q: I was just browsing the internet and came across this site, asking a question for free...wow....Well ...
  A: Amy, Thank you for your question. This is a very common issue and my experience within a large ...
Jewelry Wholesale / Retail4/14/2008James E. Dion
  Q: I'm looking into starting a business to import and resell children's jewelry. Do you know of any ...
  A: Adriana, Yes, there are regulations about the amount of lead and other potentially harmful materials ...
wholesale profit vs retail profit4/10/2008James E. Dion
  Q: I buy shoelaces from Korea at $.22 plus shipping. If I sold to retail chains, how much can I mark up ...
  A: Tracy, the most common terms are net 30 which mean that they will pay you 30 days after the goods ...
Contracts/deposits4/8/2008Matt Anderson
  Q: I'm not sure if this is an area you are familiar with but I recently gave a deposit (10%)to a flower ...
  A: I'm sorry to hear about this problem you are having. Unfortunately, this is not in my area of ...
Selling in Europe3/30/2008James E. Dion
  Q: I would like to know if there is a market in Europe for used clothing; especially Jeans. I am ...
  A: Tahir, Sorry it took this long to reply. Their is not a large market in Europe for used clothing, ...
How do I determine wholesale price in liquidation/buyout scenarios3/28/2008James E. Dion
  Q: boutique brand children's clothing. I have uncovered an opportunity to buy directly from a ...
  A: Geri, The only way to value any inventory is to start with the market value, not the original cost, ...
licenses/permits need for home based online retail business Chicago3/22/2008James E. Dion
  Q: I am planning to start a home-based online retail business selling apparell and accessories. I am ...
  A: Lauren, You will likely need a generic City of Chicago Business license, it costs $250 for two ...
EBAY STORE3/20/2008James E. Dion
  Q: I set up an ebay store this January 2008...How can I get people into the store...Most sales have ...
  A: Yamilette, I don't know what type of merchandise you are selling. If it is generic like jewelry or ...

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