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About Jeff Bender
(Top Expert on this page)

Expertise
If you have questions regarding the methods and metrics practiced by department stores and mass merchants when it comes to how they manage categories and product, I can help.

Experience
I have been a buyer for over 11 years, including within the Target corporation. My expereince has included all apsects of the profit and liability for my areas, analysis, planning, marketing, costing, markdowns, negotiations with vendors, and more.

Education/Credentials
BS, Unversity of Wisconsin, Madison

   

You are here:  Experts > Industry > Retail Industry > General Retail Business Issues

Questions Answered By Expert  Jeff Bender 
In Category  General Retail Business Issues

SubjectDate Asked

export of retail merchandise10/8/2009
  Q: I have a distribution channel in Italy to resell American brand apparel. I would like to purchase ...
  A: Isabella, I would look directly into the country, Italy, where you are trying to export to ...
Product ID9/1/2009
  Q: Recently, my mom and I are looking into transitioning our manual system to a more computerized one. ...
  A: Kris, 1) The most important idea to remember when categorizing product is to think of it as finding ...
Pricing strategy7/21/2009
  Q: I have been leasing space at an antique mall for 6 months. I'm well aware of the reasoning behind ...
  A: Lisa, I tend to lean towards the side of the argument that most consumers today are savvy to ...
pricing products.6/10/2009
  Q: I am trying to take my product to market and not really sure about how to price it. We have been ...
  A: Louisa, What you are saying makes. Wholesalers do serve an important role in many businesses ...
pricing products.6/7/2009
  Q: I am trying to take my product to market and not really sure about how to price it. We have been ...
  A: Louisa, I apologize for the delay in my response. Generally when working with a wholesaler, again ...
Retail Markup5/23/2009
  Q: I got a question regarding retail markup. I was trying to obtain a retail price on a cost of 35 with ...
  A: Greg, I hope this doesn't confuse you more. It appears you are trying combine two separate retail ...
packaging5/14/2009
  Q: I am continually puzzled by the way certain manufacturers package their products. Specifically I am ...
  A: David, I cannot give you a specific reason, only support your possible answers. It is more than ...
Slotting Allownaces4/20/2009
  Q: What is the different between Slotting Allowances and Stocking Allowances when you are trying to do ...
  A: Michael, There can be play in slotting allowances. That will depend on the retailer and the product ...
Retail merchandise "waste"4/9/2009
  Q: What is the industry term for merchandise that is removed from stock to use as samples, give aways, ...
  A: Sue, There are different terms used by different retailers for this. However, for their planning and ...
Vase2/18/2009
  Q: He Jeff, I will selling a vase as wholesaler to retail merchants. I am buying the vase from a ...
  A: Viet, Retailers do expect a 50% markup to MSRP when buying from a wholesaler. However, Target and ...
Selling to retailers.2/14/2009
  Q: Jeff, I have developed a line of interior light fixtures that I want to sell to Lighting stores and ...
  A: David, sorry for the delay. My recommendation is to look at where you will find the buyers for ...
writing down inventory2/13/2009
  Q: My inventory was purchased at X. Vendor hitting hard times offered to sell me remaining inventory at ...
  A: Michele, sorry for the situation. Before I go into an answer, I hope you don't mind me offering an ...
Question about how to sell my product in certain situation.1/20/2009
  Q: I am an importer of product (A), and my selling price in my area is (3.5), the market value is (3.1 ...
  A: Ahmad, Thanks for the follow-up. With the information you gave I believe you have several ...
Question about how to sell my product in certain situation.1/18/2009
  Q: I am an importer of product (A), and my selling price in my area is (3.5), the market value is (3.1 ...
  A: Ahmad, The best way for me to answer your question is perhaps with more questions that should help ...
Retail Marketing Strategy1/12/2009
  Q: Jeff: I am starting a business selling a telecom product (bluetooth based home phone ...
  A: Cheryl, I'll let you know that I am not an expert on all the advertising or marketing you listed ...
pricing1/3/2009
  Q: ..i am starting a retail musical instrument store online...i am doing the drop shipment to avoid ...
  A: Chris, The simplest way to look at your margin would be the formula: (Retail-Cost)/Retail. For ...
Retail Marine Product Margins12/4/2008
  Q: Can you give me an idea what margins marine retailers such as West Marine or Boaters World generally ...
  A: Tim, Marine retail is not really my area of expertise. I can give you some relative thoughts ...
retail pricing12/3/2008
  Q: If a product has two different price tags on the item; is the store obligated to sell me the item at ...
  A: David, I am not aware of any laws that pertain to this. If per chance there is, it would more than ...
thr process10/23/2008
  Q: i have some goods I'd like to sell to retailers. I have a factory lined up to make my parts, but I ...
  A: Kori, In most cases, the retailer does not pay for goods in advance. Though this can be done, ...
Advanced Auto parts Failure10/10/2008
  Q: I have a bit of a long situation (I will write out more soon) but basically I purchased an ...
  A: Brandon, Yes, it sounds like they did not do right by you. A letter to the company wouldn't hurt ...
value addition10/5/2008
  Q: in a niche market segmentation how do you think we could ADD VALUE TO THE CUSTOMERS? specially being ...
  A: Ash, I'm not certain if you meant that your are a niche segment of a department store, or that that ...
Margins9/28/2008
  Q: I own a boutique in California that's been open for 14 months. After my first year I averaged a ...
  A: George, I understand and empathize with your dilemma. Prior to opening another location, I would ...
markdowns9/25/2008
  Q: Can you tell me how I can calculate my markdowns (I plan to open a clothing and accessories store). ...
  A: pernament, sorry for the delay. There are generally two types of markdowns. 1) Hard marks (often ...
Merchandise - to box or not to box?9/22/2008
  Q: Each item has been wrapped and is in a protective box, but the boxes are not the caliber of boxes ...
  A: Sorry for the delay Kori. Think of the packaging like an interviewer for a job. If you go into ...
mass marketing8/15/2008
  Q: Jeff ... I have recently been approached by someone who wants to develop, produce & market my ...
  A: Pamela, First, that is great news for your. Yes, I would definitely contact a lawyer. You're ...
retail abbreviations8/5/2008
  Q: I was hoping you could direct me where to go to garner a list of retail abbreviations thanks
  A: There is a lot of terminology related to retail which can be either from the retailer aspect or the ...
importing5/13/2008
  Q: We would like to import musical instruments from China. I have the name of a good company, and ...
  A: Dick, What tends to be the most difficult issue with the importing of product, whether samples or ...
Merchandise abandonment5/12/2008
  Q: I am the general manager for a private retail company. We sell home improvements like a smaller Home ...
  A: Kirk, It is situations like this that make me believe that customer is not always right. Four years ...
Mark-up5/6/2008
  Q: I was hoping you could help me with this...I would like to know what the formula is when calculating ...
  A: Donielle, Sorry for my delay in my response. If I understand your position in the question ...
How can I get more store to stay neat and sized?4/20/2008
  Q: I was just browsing the internet and came across this site, asking a question for free...wow....Well ...
  A: Amy, Thank you for your question. This is a very common issue and my experience within a large ...

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