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Hair Color/Highlight fail - picture attached


QUESTION: Here are my "white" highlights that I wish I never got. Let me know what you think. Thank you immensely, Nick


ANSWER: Ok Triss.....this is not a hard one to fix. You need to add a warm color here. I am not kidding you...the Papaya is a cure here. You need to put some red with your blonde tones in here. If you mix your 9G vanilla creme and papaya 3/4 of the Vanilla Creme and 1/4 of Papaya, put it on the hair and start checking after 5 minutes, until you get rid of the white and end up with a nice softer blonde.

You could even use the  1oz of 8N, 1 oz. of 9G and 1 oz. of Papaya or even less if you are afraid, you will tone this down. Don't get frazzled, this is not a problem. Btw, at least the highlights are nice and even!


---------- FOLLOW-UP ----------

I only live an hour away from Maffei salon and would certainly be willing to take the drive if you feel confident in toning down my new highlights. I didn't realize that I was talking to someone who was in the vicinity, which is fantastic. I gave the salon a call today and they said you stepped out. I trust your expertise and I hope that you might be willing to help. Please let me know if you are interested in doing my hair, if so when would be a good time to contact you.

This is very new to me (the online advice) and I am just a normal girl (I am an RN and am only 23!) who really would like to feel comfortable with my hair again. Thanks for all of your help and I hope that my reviews have been good for your site.

Erica "Triss" (this is a nickname I use online, you know the internet..)

Erica, call me today again.  In and out because I'm working on a new salon. If I'm out, leave a number and I'll call you. I will be there for sure this morning by 9:15. But I have an appt at 10:00 and will be out till 11:00.

Talk to you later.


P.s. Funny thing about the Internet isn't it? I too hate to give out my real info. Occasionally when I think I'm talking to a real normal person, (I felt that with you) than I reveal myself. You have no idea the people I deal with on here from all over the world.

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The PsyCOLORgist


Ready to color your hair, and don't have a single clue on how to start? I will try my best to guide you in your new or old hair color venture, whether you are going to a professional or trying to do it yourself. If you are going to see a professional I can help by answering all questions regarding your initial consultation, what to say to your colorist, how to describe what your wishes are and well talk about realistic expectations. Everything starts with a good conversation; learn how to discuss hair color in terms which make sense to a colorist.


I started as a young assistant at Vidal Sassoon in 1982 and got the training that has always sustained me throughout my professional life. I first became involved in hair color in the mid 80s when I realized that my passion for painting was a vehicle understanding hair color. I joined the industry of hair color teaching and began a career as a platform artist in 1991. The next 25 years, took me across the USA and North America doing all hair shows, demonstrations on both hair cutting and hair coloring. I went from regional education, to national, eventually crossing into North America and being promoted as the USA Artistic Director for It&lyhairfashion, N.A. My hair salon is an award-winning destination for hair expertise, and I am proud to say that I have one of the most elite hair expert teams working for me.

Modern Salon Magazine Salon and Day Spa Westchester Magazine

Involved in hair shows and teaching professional hairdressers for over 25 years.

Awards and Honors
Best Hair Colorist of 2011 awarded by "Westchester Magazine" in New York. Featured in Modern Salon as one of the top national hair colorists.

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