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Hairstyling/Hair toner washing out?


QUESTION: Hi, and thank you for your help. I am not sure what is going on with my hair. I have healthy brown hair and 2 weeks ago I got a beige blonde ombre done at the salon. After just 2 washes the blonde turned into a light strawberry blonde/copper color. I called the stylist and went in to get it fixed. She said she wasn't sure why the color changed so fast and decided to lift the blonde a little more, and then she told me the color should be fine now. Well, again after just 2 washes I can already tell that my hair is not the exact same color I walked out of the salon with. It is not as brassy as the first time, but it is slightly more of a strawberry blonde. What is causing this? Is the toner washing out and if so why? I know toner is not permanent but she told me it should last a while. This was my first time getting my hair dyed, and I'm extremely disappointed that the color is not what I paid for.

 What you describe sounds not like the blonde is getting lighter as it would when it fades, but rather like it's getting slightly darker and redder. This is usually indicative of minerals or metals, especially iron, in your water. It coats the hair and turns it a brassy, almost orange looking.  You would nit notice this on hair tbat has not been lightened, as it would only show on light hair. If this is the case a clarifying or chelating shampoo used regularly will remive the buildup and keep it from recurring. Use it a few times to remove the deposits and then every second or third time to maintain.
Best of luck to you.
Stephe (hairman)

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QUESTION: And this can happen after just 2 washes? Also, I have already spent more than I wanted to on hair products for this new style, so would my hair be okay if I used the clarifying shampoo that I already have which does not state that it is for color treated hair?

 Assuming that the problem is what I think, it can indeed start to happen with only a few shampoos. I would suggest getting your stylist's opinion to be certain, as I am going by what your description sounds like to me. If you have clarifying shampoo then it will be fine to use. Do one lathering and rinse. Then do a second. Lather and leave on for 10-15 minutes before rinsing. Then condition. This should help with the buildup. After that, normal shampooing should be fine with clarifying shampoo every third shampoo or so. If it seems to reoccur, repeat the deep clarifying as above.
Best of luck to you.
Stephe (hairman)


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I have been a Licensed cosmetologist in New York state for over 26 years, and am well versed in many areas of the cosmetology and appearance enhancement profession.Specialties however, are hair colour, corrective colour and permanent waving,including the chemical and technical aspects of these services and their effects on the hair.I`m glad to consult on any problems you are having concerning your hair.If I don`t have the answer, I`ll try to get it for you.


I've been licensed for cosmetology in New York State since 1974.I am a salon owner, and very active with the National Cosmetology Association and New York State Cosmetology Associaiton.I am one of only a few hundred people in the United States to be certi

For the field of cosmetology, to become acredited as a state educator for the New York State Education Committee or HairAmerica, you must submit to a full day exam, encompassing written exam, practical segments, lesson plans and presentations to prove our knowledge and teaching skills.The same applies for HAirAmerica.I also becam board certified as a coulourist in the same way, by submitting to a full day exam process.I am also antionally certified for cosmetology by the National Cosmetology Ass

I have received several educational awards from New York State for my educational work on a state and national level.
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