Hard Drive Problems/hard drive


Hi, on starting up my lap top I get a message in the top left hand corner of the screen saying S.M.A.R.T has detected a hard drive error , what do I need to do to remedy this ? thanks

Hi Michael!

You need to 1) make sure you have all your important files backed up (to this now), and 2) order a new drive.  Make sure you have the reinstallation media for Windows so you can reinstall (unless you have been keeping "image" backups) ... you can usually order this from your PC manufacturer.

Feel free to follow up with any additional questions you might have (include your PC make/model and Windows version).

Good luck!

Hard Drive Problems

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I can answer questions about server hardware RAID and general storage for servers and PC's - hard drive issues, troubleshooting, advice, specs, and information. While some apparent drive/RAID array failures can be recovered, I can only provide advice/recommendations in the event of catastrophic data loss. I don't assist in actually recovering from this type of data loss on this forum.


I worked as an analyst in Dell server support for 2 years, and have since worked with many Dell PowerEdge servers. I am currently employed as IT Manager. I am currently ranked in the top 5 All-Time in Server Hardware and Hard Drives in a very popular and large forum similar to AllExperts.

I have a BS in Computer Science and have earned the following certifications: CompTIA Security+, A+, Project+; CIW Web Design, Database Specialist; Microsoft Windows 7; Dell DCSE Server. I am also an expert in Windows 7, Servers, and Hard Drives (I don't normally do XP - not because I don't know it inside and out, but because I have "retired" personal support for XP, and I want to see it die :)).

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