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About Chris Morrison
Expertise
Internal and external hard drives. Installation, configuring,problems with accessing. Limitations, data loss, noises.

Experience
15 Years experience with building, repairing, and configuring computers.

Education/Credentials
Associates degree in information technology A Certified

 
   

You are here:  Experts > Computing/Technology > Focus on PC Support > Hard Drive Problems > access to drives

Hard Drive Problems - access to drives


Expert: Chris Morrison - 9/21/2007

Question
when i try to acces my C ,D ,OR E drive then it prompts me to choose a programme from the list , then if i choose internet explorer, then only i can access my drives?

Answer
if you are using windows XP, insert the win XP cd, then reboot. When prompted to boot from the cd press any key.
Choose to install - not repair, except the agreement, when prompted for a choice to repair or install for second time choose repair. This will look just like you are installing windows, in fact it takes just as long (about 30 minutes).
What you are doing is replacing the windows system files. Some must have corrupted your to make it act the way it is.
Don't worry when it is all said and done it will look exactly the same and all you programs and files will be intact. The only difference is now it should work properly.

Hope this helps.

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