AboutJim Barnhart Expertise Fifty plus years working with Heating, Air Conditioning, Ventilation, Sheet Metal,Hot Water Heating.
Anything that conditions the inside air that we live in, Be it Heating, Cooling, Exhausting or Ventilating.
Limited- refrigeration, Current pricing, Steam Heat.
Experience Answer questions about , residential and commercial.
Answer questions about sheet metal fabrication.
Fifty years plus experience.
No answers for oil equipment, No answers for kitchen appliances, No answers for laundry appliances.
Expert: Jim Barnhart Date: 7/1/2008 Subject: Shady work
Question About 4 years ago had a new attic unit was installed in our home. Unbeknown to us, the previous unit was a 3 1/2 ton. Well the company we were working with installed a 3 ton and charged us for a 3 1/2. We JUST found this out last night after 2 weeks of AC problems with 2 contractors out to look at it and after about 1000 dollars in expense to replace parts in attempts to get the unit to cool properly (it hasn't in 4 years and my husband had just had enough). We found paper work lying around the attic from 4 years ago (last night) stating that they were suppose to install a 3 1/2 ton, meaning we paid for one. My husband doesn't think he saved any payment documentation from this service (before we got married. Do we have any recourse in this situation? If this was done intentionally, and I think it was, can we report this issue to the state? I am a cosmetologist and I know that AC contractors are regulated by the state just as I am in my profession. We are about to spend another couple thousand dollars on a new unit tomorrow. I am furious!
Please correspond through this email address
Thank you for your help.
Answer N,
Whatever the unit in your attic is it's the air handling portion of your Air conditioning unit, It may be a gas furnace, a heat pump or just an air handler?
The outside unit is the main air conditioning unit,
The outside unit should have a rating plate stuck on it where the electric goes in that tells the btu's of the unit which indicates the tonnage.
If you don't have anything in writing from the installation of your existing unit I don't think you have any chance of getting any satisfaction.
The only rules and regulations governing the installation of an air conditioning unit has to do with safety issues.
It would be interesting to know exactly what the rating plate says and how many square feet you are trying to cool?
You may be dealing with a couple of people who are no better then the first one?
