AboutEric Campion Expertise We have been repairing appliances for over 30 years and have owned our own business for the same. We can help in any or almost all complaints or at least give you some intelligent input to help you make rational decisions. If maxed-out... You may visit our website at http://www.affordableappliance.com for quicker service.
Experience 30 years owning our business and repairing Major Home Appliances
Organizations Chamber of Commerce. Better Business Bureau. Pottsville Business Association. EXPERIENCE
Publications 30 Years of Working on Major Home Appliances and selling parts. Our office staff is top notched and is supervised by My Wife Ann who is also very experienced in the Major Home Appliance Service and Part Sales Business
Question QUESTION: I'm getting the Blocked Washer Arm error on our washing machine.
I inspected the washer arm and found that there was a sunflower seed and bone stuck inside the washer arm...I fixed that problem. but it still is giving me the error. any ideas? there is a hole on the washer arm support that looks like something else should be there but there isn't. under need that hole is a little rubber tongue sticking out?.
any help would be awesome.
Micah
ANSWER: What Brand is this so I can go to the respectable look-up....
Waiting to hear from you,
Eric Campion
P.S. Please keep in mind we help pay our staff with earnings from parts sales. Help us keep this valuable service free and order your parts from us. Visit our website for additional help at http://www.affordableappliance.com or for Parts Order Only, Call 1-570-622-6441
---------- FOLLOW-UP ----------
QUESTION: It is a GE Monogram zbd3000p25wb.
Also i want to mention that after i got the gunk out of the arm, i did turn the unit's power off for an hour or so.
Micah
ANSWER: Take a look at the attachment and check the piston and nut assembly....IF I can help further, I ma here.....
If you need further assistance, feel free to email us at sales@affordableappliance.com or you can visit our website at http://www.affordableappliance.com Keep in mind we do stock 1000's of Major Home Appliance Parts both New and Good Quality Used.
Please Don't forget to rate us.....Eric Campion IMAGE: Piston
---------- FOLLOW-UP ----------
QUESTION: thanks for the help. I looked at the attachement and the piston and nut assembly. Everything seemed to be in order there. I did take off the drain guard and look down there and found a straw and a Black washer...looks like its made of carbon fiber....about 5/8 - 3/4 of an inch. not sure if its from the dish washer.
Anyway, the problem still happens. When you start a cycle it goes for about 2 minutes then the error arrives..when you restart it, its goes for about a minute and then errors again...it will do this the entire cycle...
thanks again.
Answer First test I need you to do is take a hair dryer and dry the hub where the spray arm is attached around the hole you said is there. Get some duct tape and for testing purpose only, wrap a complete revolution around so the tape attaches to itself, covering the hole. NExt...read through some of my notes about this problem. The strange spray arm was call "Epicyclic" I think. Anyway it works like an random orbital sander. The spray arm hub turns off center from the real center. As it rotates it walks around the gear & makes the spray arm not to be spraying water in exactly the same place each revolution. Hand spin yours & watch it move like a Spirograph. Anyway make sure the arm spins easy & coasts. Let the dishwasher fill & start washing & then open the door & remember where the spray arm is, then restart it & reopen it & see if it moves. Sometimes these spray arms tilt & jam against the rack or just bind up. Make sure the seam isn't split & the holes aren't clogged or worn open too big or it will tilt. Make sure the hub shaft bushings didn't get lost. Check the plastic ring seal #545 & the teflon seal #561 List in the look-up any where on-line under your model number. Also see if the lower rack rollers are all there or the rack can drop closer to the spray arm & stall it. The spray arm has a magnet in the tip of one end (you can feel it stick to a screwdriver tip). The board is looking for a minimum number of counts from it passing by the sensor & it will behave. If it doesn't move or moves but too slow it will think it is blocked. Check the sensor connector & mounting on the right side lower tub area. Probably buried in the sagging fiberglass insulation in your way. Also see if the big 9 or 12? pin connector for the harness at the tub front is plugged in fully. Maybe yours has a broken wire in the door folding area? Last place I would try is to wiggle the plugs at the control board in the console area as a last resort. I think that board costs more than a new dishwasher now. If I remember when a code flashed if you push start again, it will ignore the code for the rest of that complete cycle until the next time it is restarted. Need to decide if it is the spray arm not moving right past the sensor or if it is an electronic problem?
Waiting to hear from you,
Eric Campion
P.S. Please keep in mind we help pay our staff with earnings from parts sales. Help us keep this valuable service free and order your parts from us. Visit our website for additional help at http://www.affordableappliance.com or for Parts Order Only, Call 1-570-622-6441
){kind=link}