AboutEric Campion Expertise We have been repairing appliances for over 30 years and have owned our own business for the same. We can help in any or almost all complaints or at least give you some intelligent input to help you make rational decisions. If maxed-out... You may visit our website at http://www.affordableappliance.com for quicker service.
Experience 30 years owning our business and repairing Major Home Appliances
Organizations Chamber of Commerce. Better Business Bureau. Pottsville Business Association. EXPERIENCE
Publications 30 Years of Working on Major Home Appliances and selling parts. Our office staff is top notched and is supervised by My Wife Ann who is also very experienced in the Major Home Appliance Service and Part Sales Business
Question QUESTION: I have a GE GSS25LGMA WW refrigerator that stopped freezing when the weather got hot and now the refrigerator side is not as cold. The outside dispenser panel stopped working a while back. The freezer is staying somewhat cool and the fans and compressor seem to be working. I have read that there is a temperature adjuster that controls the cooling flow into the fridge but I can't seem to locate it. The refrigerator was freezing food about a month ago and the temperature setting was on 1. The freezer was working fine until the humidity changed with the heat than it stopped freezing and everything defrosted. Is there a switch that can be replaced that controls the humidity? I hope you can help me find out what may be wrong.
ANSWER: Open the freezer door and then move food to see the entire rear inside panel. Do you see any frost building up on this panel?
Waiting to hear from you,
Eric Campion
P.S. Please keep in mind we help pay our staff with earnings from parts sales. Help us keep this valuable service free and order your parts from us. Visit our website for additional help at http://www.affordableappliance.com or for Parts Order Only, Call 1-570-622-6441
---------- FOLLOW-UP ----------
QUESTION: There is no frost on the back inside panel.
ANSWER: Not quite sure what is going on there yet. What is the actual temperature in the freezer section?
Waiting to hear from you,
Eric Campion
---------- FOLLOW-UP ----------
QUESTION: 47 degrees in the freezer.
Answer Before going too far into this diagnosis, we need to do what I refer to as the finger test. This test will determine if the problem is in the sealed system or other areas causing the problem. All repairs made to a unit can be performed with relative ease until there is a problem with the sealed system. One common problem is a restriction, Freon leak or finally, a weak compressor. I need you to remove the inside freezer section evaporator cover to inspect the evaporator coils. Most generally, all the food, shelving and ice maker (if applicable) must be removed. Next, remove any screws related to the removal of the evaporator cover. If you see frost building up on the outside of the cover, scrape with a putty knife or incorporate the use of a hair dryer to remove the frost/ice. Most often there will be a screw hiding in this frost/ice build-up (if applicable). Once you have the cover removed, inspect the frost/ice pattern. Is it evenly built up top to bottom, front to back? If it is evenly built up, the problem is most likely a defrost problem, easily repaired. If, on the other hand, there is only a build-up of frost/ice in one area, this could possibly be a sealed system problem. Use a hair dryer and remove all the frost on the evaporator coils and then plug the unit in and make sure the compressor is running. For the next half hour or so watch the Freon line move slowly along the coil. The line should begin freezing the evaporator coil as it moves along the line. When finished moving, the evaporator coils should be frosted, front to back, top to bottom and left to right. If you wet your finger and touch each portion of the evaporator coil, your finger should lightly stick to the evaporator coil in the area that you touch. If not, the problem is within the sealed system and cost of repair is more than 200.00 depending on the exact problem. This repair requires special tools and skills..Most often if your refrigeration unit is older, not worth the repair because of the cost. Let us know what you find. If we can help further, we are here.
