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|Rating(1-10)||Knowledgeability = 10||Clarity of Response = 10||Politeness = 10|
|Comment||Thank you so much, you were right. We called and they sent a different tech, who said it was still the wires, crimped it like you suggested and it is now working again. He checked the whole system and said for its age it was actually in good shape. Amazing that one tech can be so shoddy and the next so good/fast. This guy actually listened though. I really appreciate your fast response. It gave me the knowledge and courage to call and ask for a different person. Thanks again!!|
Answers by Expert:
I can answer questions on gas or electric furnaces, ac units and heat pumps. I don't work on boilers,chillers,or home appliances.
I have been in the HVAC trade for over 35 years. For the past 15 years I have owned my own business. I am semi-retired so I can answer questions in a timely manner.
I attended trade school for 5 years on weekends and evenings. This was very hard to do, but well worth it!