Heating, Air Conditioning, Fridge, HVAC/Whirlpool Refrigerator

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Question
QUESTION: Water stopped working on my model ED5FHEXMQ10 Whirlpool refrigerator. I replaced the water valve as it seemed to be the logical choice. Still cannot get water or ice. What should I be checking next? Refrigerator and freezer both work fine.

ANSWER: As silly as this sounds, have you verified water is actually coming out of your water line.  I  have see older valves simply give up and rust closed.  Remove the home water supply from the valve and then place it in a bucket.  Turn the water back on and see if you have water coming out of it.  If so, check the water tank inside the refrigerator section behind the lower crispers to see if it is froze.

Let us know what you find.

Waiting to hear from you,
Eric and Ann Campion

P.S. Please keep in mind we help pay our staff with earnings from parts sales.  Help us keep this valuable service free and order your parts from us. Visit our website for additional help at http://www.affordableappliance.com  or for Parts Order Only, Call 1-570-622-6441

---------- FOLLOW-UP ----------

QUESTION: The water is working, I didn't get the valve closed completely before removing the supply line! Minor change, the ice maker is now working. Still nothing from the water though. Not even a buzz when depressing the dispenser handle.

ANSWER: Sometime the buzz is minute and you don't hear it.  Verify the voltage with a voltage meter.  Remove the two wires going to the fountain water assembly.  Stick your two meter probes in the wire connections and then press the fountain water lever.  Do you have voltage?  Need to know this and then I will instruct further.

Waiting to hear from you,
Eric and Ann Campion

P.S. Please keep in mind we help pay our staff with earnings from parts sales.  Help us keep this valuable service free and order your parts from us. Visit our website for additional help at http://www.affordableappliance.com  or for Parts Order Only, Call 1-570-622-6441

---------- FOLLOW-UP ----------

QUESTION: Checked and no voltage when trying to get water.

Answer
Double check your voltage check.  Make sure you are testing the correct supply plug.  All larger hose connections are water in the door.  Trouble shooting is very difficult if you do not have voltage there.  It is either in the fountain system or a wiring problem...both...very unlikely.  You should be testing at the water inlet valve behind the refrigerator on the electrical connections that at right above the water connection with the largest water line.  I may have been to vague on my first response...  Good Luck,. Eric

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Eric Campion

Expertise

We have been repairing appliances for over 36 years and have owned our own business for the same. We can help in any or almost all complaints or at least give you some intelligent input to help you make rational decisions. If maxed-out... You may visit our website at http://www.affordableappliance.com for quicker service.

Experience

30 years owning our business and repairing Major Home Appliances

Organizations
Chamber of Commerce. Better Business Bureau. Pottsville Business Association. EXPERIENCE

Publications
36 Years of Working on Major Home Appliances and selling parts. Our office staff is top notched and is supervised by My Wife Ann who is also very experienced in the Major Home Appliance Service and Part Sales Business

Education/Credentials
My credentials can be viewed on my website at http://www.affordableappliance.com

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