Heating, Air Conditioning, Fridge, HVAC/GE Profile Icemaker


My icemaker makes ice very, very slowly and the ice it makes is shiny and wetter than it was when it was working property.  The manual suggests reducing the temp of the freezer, but the temp in the freezer is 0 deg. F and the ice maker in this model (PGSS5RKZH  SS) is in the door of the refrigerator compartment - quite a distance from the two freezer drawers in the lower half of the appliance.  That said, I went ahead and reduced the freezer temp to -1 deg., but that was just minutes ago - too soon to have an affect.  The model number of the icemaker is CAN 37, made in Indonesia.

Any advice would be appreciated.


First thing that comes to mind is the flapper door where the ice dispenses.  Check to see if this flapper door could be leaking warm air from your kitchen into the freezer section.  This would slightly melt the ice and make it shinny.

Let me know what you find...

Waiting to hear from you,
Eric and Ann Campion

P.S. Please keep in mind we help pay our staff with earnings from parts sales.  Help us keep this valuable service free and order your parts from us. Visit our website for additional help at https://www.affordableappliance.com or for Parts Order Only, Call 1-570-622-6441

Heating, Air Conditioning, Fridge, HVAC

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Eric Campion


We have been repairing appliances for over 36 years and have owned our own business for the same. We can help in any or almost all complaints or at least give you some intelligent input to help you make rational decisions. If maxed-out... You may visit our website at http://www.affordableappliance.com for quicker service.


30 years owning our business and repairing Major Home Appliances

Chamber of Commerce. Better Business Bureau. Pottsville Business Association. EXPERIENCE

36 Years of Working on Major Home Appliances and selling parts. Our office staff is top notched and is supervised by My Wife Ann who is also very experienced in the Major Home Appliance Service and Part Sales Business

My credentials can be viewed on my website at http://www.affordableappliance.com

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