AboutBill Rodgers Expertise I have years of experience dealing with water infiltration issues associated with windows and doors. I have been a certified EIFS installer and am familiar with all types of stucco and masonry veneers.
I can help you select the best windows and doors for any residence or multifamily building.
Experience I've been a building contractor since 1977. Prior to that time I was the building official for Frederick County Virginia. I'm currently licensed in six states including: Oregon, Arizona, California, Hawaii, New Jersey and Florida. My primary business is solving and correcting water infiltration problems in residential structures.
Education/Credentials Bachelor of Science from the University of Maryland, 1972. I am an accredited instructor for the Installation Masters Institute. I regularly teach window and door installers how to be Certified Master Installers of windows and doors. The Installation Masters Institute is currently licensed to and administered by Architectural Testing Inc. for the American Architectural Manufacturer's Association.
Question We recently (six months) ago moved into our custom home. This spring we experienced a heavy rain / storm and a large amount of water came into our home via the patio doors, both upstairs and downstairs. The downstairs doors (which is under a deck) had the most water coming in . . . enough to soak towels that could be rung out. This door has since been replaced and when the installer used a garden hose to see if water would come in, it did. The amount of water wasn't much, but if water comes in using a garden hose, this doesn't make me feel too confident that during the next big storm we won't have the same problem. These are Integrity patio doors (R30). I don't think any water should be coming in the doors. What is your opinion? Thank you.
Answer Hi Brian,
My bet is that your doors leaked because of installation errors rather that any manufacturing defect.
How did your installer use the garden hose to test the doors?
Did the water come under the doors? Did they leak from their heads? Did the water come over the threshold?
Could you give me a link to the Integrity Patio Doors website. Is "R30" the model or series? I'd be glad to review their information and get back to you with some ideas.
Please ask a follow up question, to answer my questions.
