Human Resources/HR answer

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Question
CASE STUDY : 3
Navin AGM materials, is fuming and fretting. He bumped into
Kiran, GM Materials, threw the resignation letter on his table,
shouted and walked out of the room swiftly.
Navin has reason for his sudden outburst. He has been driven
to the wall. Perhaps details of the story will tell the reasons for
Navinís bile and why he put in his papers, barely four months
after he took up his assignment.
The year was 2005 when Navin quit the prestigious Sail plant at
Mumbai. As a manager material Navin enjoyed the power. He
could even place an order for materials worth Rs 25 lakh. He
needed nobodyís prior approval.
Navin joined a pulp making plant located at Pune as AGM Materials. The plant is owned by a prestigious business
house in India. Obviously perks, designation and reputation of the conglomerate lured Navin away from the public
sector.
When he joined the pulp making company, little did Navin realize that he needed prior approval to place an order
for materials worth Rs 12 lakhs. He had presumed that he had the authority to place an order by himself worth
half the amount of what he used to do at the mega steel maker. He placed the order material arrived, were
recived, accepted and used up in the plant.
Trouble started when the bill for Rs 12 lakh came from vendor. The accounts department withheld payment for
the reason that the bill was not endorsed by Kiran. Kiran rused to sign the bill as his approval was not taken by
Navin before placing the order.
Navin felt fumigated and cheated. A brief encounter with Kiran only aggrarated the problem. Navin was curtly told
that he should have known company rules before venturing. Navin decided to quit the company.

QUESTION - IF YOU WERE NAVIN WHAT WOULD HAVE YOU DONE.

Answer
If I were Navin upon accepting a new position I would have asked about my duties and my responsibilities. I would have sat down before I accepted the job and got a good feel for where I was at and what I was expected or not expected to do.

Since this was not done at the point where I had the encounter with kiran , instead of becomming angry I would have stated to him that I was not aware of the rules and the policy. I would be more than happy to listen if he would explain them to me so I can abide by them in the future. Than I would listen and find out what was expected of me and I would follow the rules.

Shirley

Human Resources

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Shirley McAllister, CPP, PHR

Expertise

I can answer questions pertaining to Compensation, Health Benefits, Retirement Plans, Payroll,Payroll taxes, Employee selection, Employee Termination, Training, and Employee Incentives. I have offices in U.S., Canada, UK, South Africa,Australia and NZ. I am most confident in the U.S. and Canadian but have knowledge of the internationals. I do not have extensive knowledge of South Africa, Australia and New Zealand. I do have some Human Resource Knowledge in those areas. Please do not ask me homework questions, I do not have time to answer them.

Experience

I currently hold both the U.S. and Canadian Payroll Certifications. I currently hold the SHRM PHR certification. I have worked in the Human Resources area with high emphasis on compensation and benefits for 25 years at the same company. My company is an international company and I work with our International offices whenever there is a Human Resource area needing addressed. I volunteer on the American Payroll Association hotline and have for the last 10 years or so. I answer many questions each week for other payroll and HR professionals, mostly on taxes, benefits and compensation issues. I have been the trustee for our 401K plan for Retirement benefits and our 125 Cafeteria Plan for Health Insurance benefits.

Organizations
SHRM, National APA, National DOLEA, State National Mentoring Network I.O.M.A. Advisory Board

Publications
I.O.M.A. BNA

Education/Credentials
Boise State University Human Resource Certificate Program PHR through SHRM CPP through American Payroll Association Payroll Administrator and Payroll Supervisor certification through Canadian Payroll Association Published writer of Payroll and Benefit articles in a payroll Publication 25 years experience in an International Company

Awards and Honors
Citation of Merit 8 years in a row for hotline service for A.P.A. Honor Award for child mentoring service through RSVP and National Mentoring A "Pat on the Back" award for outstanding leadership as a Youth Group Leader by "The Salvation Army." Runner up for Employee of the Year at my Company twice and Employee of the month 4 times.

Past/Present Clients
I used to answer questions on Ask.com when they had a similar quesition and answer section. I volunteer for APA hotline I also belong to several HR forums when I often answer questions

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