AboutJoerg Droege Expertise I can answer all questions regarding ICQ except those like: "I have lost my password, how do I get it back?" because I am not an ICQ Team member, so I cannot do anything about lost passwords.
Experience I did an education as a Management Assistant in Informatics, I am using ICQ since ICQ2000b, but of course I know the current ICQ client the best. I also used the alpha ComPad ICQ client.
Education/Credentials Management Assistant in Informatics education under the control of the CCI (Chamber of Commerce and Industry).
Expert: Joerg Droege Date: 6/17/2008 Subject: ICQ 6 on Windows XP HOME EDITION
Question QUESTION: Hi there! I have a huge problem, and would appreciate any help I can get.
I had XP Professional, but then switched to Home Edition. Now I can't install ICQ 6 on it, and I really, really need my old data from it back! Is there anything that can be done?
Thanks in advance!
ANSWER: Hello Michele!
Thanks for your question!
Whether you use Windows XP Professional or Home does not make any difference. What I need to know is what exactly happens what you tried and any error message you got while you tried!
QUESTION: What happens is, I run the install setup, and get the following message by the installshield wizard back: "Your operating system is not supported by ICQ6".
Does that help?
Answer Hello again!
Thanks for your very good rating! Now that ICQ 6 works for you let's get to the other problem you reported.
From where is the old data? Do you have a BACKUp? From which ICQ version is the old data?
Thanks in advance!
All the best!
bye!
Joerg
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You replied:
It didn't help me get my data back, at least not yet, but I now am able to install ICQ... thanks, Joerg!
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I wrote
hello again!
install Service Pack 3. You cannot use ICQ on never updated systems. Also Service Pack 3 is ___required___ to keep the computer secure.
