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About Joerg Droege
Expertise
I can answer all questions regarding ICQ except those like: "I have lost my password, how do I get it back?" because I am not an ICQ Team member, so I cannot do anything about lost passwords.

Experience
I did an education as a Management Assistant in Informatics, I am using ICQ since ICQ2000b, but of course I know the current ICQ client the best. I also used the alpha ComPad ICQ client.

Education/Credentials
Management Assistant in Informatics education under the control of the CCI (Chamber of Commerce and Industry).

 
   

You are here:  Experts > Internet/Online > Internet Conferencing > ICQ > transferring files

ICQ - transferring files


Expert: Joerg Droege - 1/3/2009

Question
I recently downloaded the new 6.5 version of ICQ and have not been able to receive transferred files.  The old 5 version worked fine.  I have Windows XP on my pc.  Any help you can provide is appreciated.  Thank you.


Answer
Hello Christine!

The question is, which ICQ version does/do the person(s) have who try to send you a file over ICQ?

Be sure to have the latest ICQ 6.5 version (http://www.icq.com/download) on both sides!

If it still doesn't work this means most likely some firewall or router denies the transfer to work. Since there are tons of different programs or router models, it's impossible to send you step-by-step instructions, so please refer to their help/support.

However there are details of what is required for ICQ to work: http://www.icq.com/help/view_faq.php?faq_id=4513

Hope this helps!
All the best!
Bye!
Joerg

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