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IT and Business Architecture/computer aided decision support and application software

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Question
What are the objectives and process of computer aided decision support system and what is the decision making process of acquiring application software in an organisation?

Answer
Indrani

You question is way too broad, but I will give it a go.   Decisions Support Analysis tools allow for business to to look at large volumes of data (structured and unstructured) to determine patterns, predict trend, and evaluate propositions. As enterprises grows in scale this becomes increasing important, and as the data grows in volume the use of tools to assist in this becomes increasingly import because the sheer effort of slogging through the data becomes daunting, and too many false trails appear as larger and larger sets are examined.  The flux (change) in a situation the more critical this capability becomes.

A key component to any Decisions Support Analysis tool is the Business Intelligence reporting tools, processes, and methodologies to enrich reporting, monitoring, and data analysis for effective and timely decision-making.

The most significant benefit of a Decisions Support Analysis tool is the accuracy in predicting the effect of decisions before being implemented through simulation modeling. The primary drivers like reducing costs, better asset management, increasing revenue, reducing risks, improving customer service, and so on can all be simulated and scenarios run against them giving the decision maker the view of the effect before implementation.

The main benefits include, faster decision making, better control over organizational change, improved accuracy in problem identification and resolution, and finally the elimination of non value creating/promoting activities.  


As too choosing a tool, this is really a job for an analyst to describe with full understanding of your business model, data stores and sources and the objective driving the choices and needs of the business.  There is no cookie cutter answer, but looking at it from various angles a number of good reads on the subject can help in the consultancy.  It is important to understand the type of decision support that is needed, hence use: http://www.gdrc.org/decision/dss-types.html as a guideline.  Once you know the type you need, then do research on the key players, look to Forester and Gartner for reports and assessments in the space and of the players.  Understand how to evaluate performance, www.ecis2009.it/papers/ecis2009-0087.pdf in a clinical and well understood manner. Finally compare the limitations of approach, tools and then apply your own checklist including cost models for the business at hand.

It is not an easy or cheap solution but if done correctly will be a leverage for advantage, and provide indirect value far in excess of the costs.

Royden Akerley  

IT and Business Architecture

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Royden Akerley

Expertise

Any architectural question relating to the business change, requirements, and solution design activities as a part of the business/IT development process. I can discuss SOA, and traditional development, design patterns, architectural paradigms, and professional accreditation (or associations).

Experience

1974 began as a system operator in SHL Atlantic. 1978 worked as developer and data base anlyst. 1986 became a software designer. 1989 became an enterprise level Technical Director and Architect for Blue Chip company. Ardent adherent to the ISO and CMM standards for process standardization and improvement since 1988 Concentrated on the design or re-engineering of large complex applications since 1989 (majority of projects were over $10M USD and 2 were over $100M USD) High-performance strategist focusing on optimizing efficiency and creating competitive advantage Respected professional, repeatedly recruited to build start-up IT infrastructures that bolster profitable growth, manage quality development/delivery activities, turnaround poorly performing programs, and architect solutions to maximize ROI. Thought leader and industry recognized expert in Service Oriented Architect, lecturing and consulting to industry and government globally. Contributes regularly and participates as speaker in 2-3 conferences a year around the globe. Led the architecture and integration of hardware, firmware and software relating to large-scale intranets and data inter/exchange using everything from EDI through FTP to XML for financial institutions, telecommunications firms and governments Exceptional communicator, who combines solid business and technical acumen while building consensus and creates synergy among diverse groups. Experience with Banking, Logistics, Telecommunications, Government Currently one of 5 Enterprise Architects for the worlds largest logistics and express company.

Organizations
International Association of System Architects | Canadian Information Processing Society | World Wide Institute of Software Architects | Open group - Architecture Forum | Data Processing Management Association | International Programmers Guild

Education/Credentials
B Comm - Major: Data Processing Management, Minor: Accounting | Certificate - Scientific Computer Programming | M Sc - Information Science | DCS - Thesis - "Business Alignment, Change and IT Requirements Management"

Awards and Honors
CIPPA Award (1992, 2005) SIAAA Award (2008)

Past/Present Clients
Aliant Communications | Atlantic Kidney Transplant Clinic | BC Workers Compensation Board | Brascan Power | CARIS | Corkette McConnell | DFA Philippines | DHL Express | DHL Global Forwarding | DHL SPL Asia | ESA | Globe Telecom | GTE | Hong Kong Government | LRA Philippines | LTO Philippines | Malaysia Government | Ministerio de la Salud Pública – Chile | NB Tel | NSO Philippines | PCI – Equitable Bank | PharmaCare | Phil Health | Rural Health Administration – Uganda | Smart Communications | World Health Organization

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