Expert: Susan Hodges - 4/15/2004

Question
Yes, the company wants to integrate Balanced Scorecard to the portal. any ideas? I'm really lost.thanks!
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Followup To
Question -
I'm currently involved in a project that is on the integration of Microsoft Sharepoint to the Balanced Scorecard. I'm not a technical person and so I am somewhat lost. Hence, I would like to ask for any advice on this integration. How do we go about it? Any ideas on where to start? On what aspects? Thanks!
Answer -
I'm not sure what you mean by your question. "Balanced scorecard" is a general term which is a business measurement model in which companies set goals for business directions and then assign values to performance that can be measured against these goals. It covers four perspectives – financial, customer, internal processes, and people/innovation/growth. Functions and activities in each quadrant are measured, and a balanced scorecard will end up with the same “score” in each area. A balanced scorecard shows the same attention to each quadrant.

Microsoft's Sharepoint is portal software used to build a corporate portal site. I assume that your company wants to build the balanced scorecard functions into their corporate/customer/vendor portals (a portal is a gateway site into the company site and the Internet) so that they can automatically get measurements of activity based on individual's usage.


Answer
Here are two Web sites which should provide a starting point. Make sure you copy the URL exactly as it is and don not introduce spaces where the URL is broken to fit on the page.

http://www.microsoft.com/office/previous/xp/business/intelligence/scorecard.asp

http://prade.microsoftemea.com/content/business%20intelligence/scorecard.doc

Hope this helps.  Good Luck!

susan