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About Philip Lafeber
Expertise
I have been specialising in knowledge analysis and modelling. I have an interest in the way models of programs, architectures, business processes and the like are properly made and analysed. What`s meant by `properly` depends on the goal you`re trying to achieve. The analysis of this goal and the way it can best be realised is something you might want to ask me about.

Experience

Past/Present clients
University of Amsterdam, Bolesian, Canon europa, Solveware, NetlinQ

 
   

You are here:  Experts > Industry > IT Consulting > Information Technology > analysis

Information Technology - analysis


Expert: Philip Lafeber - 12/6/2006

Question
Hi Philip

I am a trainee analyst (business/system).

Is this the kind of thing you do?

If so, do you have any top tips for a new starter into the profession?

Kind regards

Chris

Answer
Hi Chris,
It is true that I am in the area of business analysis. Currently, I am doing much work in business processes and compliance (SOx, to be exact).
I'm sure I have hundreds of tips by now, but where to begin? If you have a specific issue, please let me know and I can think something wise to say about it. ;)
In general, I'd say that you are in the world of abstract concepts that need to be made concrete. That's tough. Make sure you keep focused on busines goals to make it tangible. You will need to make good relations with people in order to gain their trust and show your worth. Then when the time comes that you need to advise them or push an idea through, they will listen to you.
Always look at it from the other's point of view, so you can see where your ideas solve another person's problem. Nobody wants to spend time on your problems, not even your solutions. The economy is booming so everyone wants to work hard on the operational side. They don't want to waste their time on qualitative improvements or "not my problem" areas. That is, unless you have something useful to say. I suggest reading up on contemporary stories from the business, so you can quote recent events. That always draws attention. And if it at least appears that you have something useful to say (hence keeping good relations), that will work just as well.
But stay true to what you KNOW is true and investigate what you are not sure about. Because people will say convincingly "Oh, I know what is going on in my area" or "I know what this is, you don't need to tell me". But how can they know if they can't explain? How can they know if they spend 1 second on answering. 1 second is not enough to reflect, to check. Well, that is your business. :)

Good luck and I hope to hear more from you.

Regards,
Philip.

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