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Insurance Law/Skunk infestation home

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Question
Hi Denise,
My question is, if a skunk entered your house, nested and had a baby and during captured by an exterminator it sprayed into the duct of our house distributing the stink throughout the whole house. We contacted our insurance and the initiated work and hired a crew to start tearing down our basement to get rid of the odor. Two days later they ordered a stop until they determine if a skunk is covered under the home owners policy. We are no homeless and staying in a hotel editing for their reply. Please help? Is a skunk, whether it sprayed or not infested our home? Should this be covered ? We have Ameriprise insurance . Thank you!

Answer
Bad news Monica-
As I recall, damage caused by vermin is not a covered cause of loss.  Call your agent, I believe they will say the same thing. My suggestion would be to attempt to identify the duct(s) that she sprayed in, take them down, and give them the soap and water treatment.  The smell will fade- eventually. They do have duct cleaning companies, that also do steam cleaning.  Not cheap, but may be the best bet to get your home back.

However, the if the insurance company gave the ok for the crew to start work, they perhaps may be on the hook for the work they did up to that point they stopped.   

Hoping it all works out for you. :)

Denise  

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Denise

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I am a licensed Property/Casualty agent in the state of Wisconsin, a Certified Insurance Counselor and a Certified Insurance Service Representive, with a 15+ year background in personal insurance underwriting. I am currently working in the Homeowners and Auto field, and was licensed in Life and Health insurance years ago. I can provide input if you will give me a "one paragraph what`s the story", however depending on the situation, do note that as policy forms and endorsements vary by the state, the information may be general and educational in nature.

Experience

20+ Years

Organizations
CIC, CISR, API

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