Expert: Lorry - 7/1/2009

Question
Lorry, I don't know if this is your expertise, but there doesn't seem to be a category for Google experts. I'm hoping you might be able to find something to help me.

Google Maps (which I use very frequently) suddenly stopped working for me. I mean -- and this may sound strange -- when I go to the main map page, no link operates. No matter what I click, it's dead. Every other page works normally.

At first I thought it was their fault, especially when I read that their servers took a bit hit right after Michael Jackson died, and they had to recover. Whew, it's just temporary, I thought.

But that must not have been it as I still can't get that page to work. I have tried Googling for information, and I found one person who suffered this after loading Skype. I had just recently upgraded Skype, so I deinstalled and went back to my old version. Still no go.

Any idea what I might try next? I'm using Windows XP, v2002 and Firefox 3.0. (My Skype is back to 2.5 now.)

Thanks!
Jan


Answer
Hi Jan,

Do you have the latest version of Firefox? Check it out at:

http://www.mozilla.com/en-US/firefox/upgrade.html

Google Maps doesn't get along with Firefox add-ons, try removing any add-ons and see if that helps. If yes, then add them back again one at a time to see which one is the culprit.

Has anyone noticed that their Google Maps stopped functioning when upgraded to Firefox 3? I did at least. I put it off for a month until today, I got fed up with that it did not work. Every time I want to go to Google Maps, I have to open up Internet Explorer (oh no) to access it. But after doing a quick 2 minute search on Google how to fix this problem, I want to spread to all of you so if you have this problem, follow these quick few steps.

In Firefox, in the URL, type in “about:config” (without quotes).

In the filter field, enter in “image” (without quotes).

Then make sure “dom.disable_image_src_set” is set to “false”

Lastly, make sure that “permissions.default.image” is set to “0″ (without quotes).

Then close out all instances of Firefox, open a new one and whala!  Google Maps it is!

From: http://www.laatedaa.com/2008/08/24/is-your-google-maps-not-working-in-firefox-3/

Hope this helps!
Lorry