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About Commander Chris Wagoner
Expertise
I am a police Commander that conducts Computer Crime Investigations at the Local, State and Federal level. I have investigated all most any kind of crime with which or which involved a computer and the internet, from murders, kidnappings, extortion, drug dealing and more. I can answer questions concerning Computer Forensics (the art of recovering information from a suspects computer), Computer Crime Investigations and Internet Investigations. I can answer questions on almost any crime in which a computer is used. I am a Federally Court Certified Expert in Computer Crime and Computer Forensics. I have worked in both Facebook and MySPace, also in Peer to Peer investigations. In addition I can answer questions concerning child predators and how to make your children safer on-line. I teach Computer Forensics, Internet Investigations, Peer to Peer Investigations and other computer crime related subjects for several colleges and the Institute of Police Technology and Management.

Experience
Conduct computer crime investigations in conjunction with the F.B.I., State (FDLE) and local law enforcement agencies in the North Florida Court District. I provide the forensic data recovery services for those agencies as well as internet tracing and information gathering. I am a Federal Court Certified Expert in Computer Crime Investigations and Forensics. I teach Computer Forensics for the University of North Florida, Institute of Police Technology and Management. I also teach Computer Crime courses for Tallahassee Community College, Pat Thomas Law Enforcement Training Center. Associate Instructor; teach Computer Crime courses thorough out the world for IPTM. Presently Teach Cyber Crime Investigations, Computer Crime Investigations and Computer Forensic Data Recovery Course.

Organizations
HTCIA, High Technology Crime Investigation Association - an international way to investigate the crimes of this high-tech world. IACIS - International group of former and active law enforcement members specializing in forensic computer science.

Publications
Currently working on "An Investigators Guide to Computer Crime" an Investigation Guide for Law Enforcement Officers who investigate Internet and Computer crimes.

Education/Credentials
Education/Credentials Santa Fe Community College Gainesville, Florida Degree 2001: Associate of Arts and Science/ Criminal Justice Technology (with Honors) Degree 2007: Associate of Arts/ Criminal Justice Programs (with Honors)

Awards and Honors
Awarded the FBI Directors Award for assisting the FBI in a National Computer Crime Investigation. Assisted the FBI in Operation Candyman Investigation, Awarded Dec 2002.

Past/Present Clients
FBI, Florida Department of Law Enforcement, Alachua County Sheriff's Office, Gainesville Police Department, Levi County Sheriff's Office, Marion County Sheriff's Office, Santa Fe Community College Police Department, City Of High Springs Police Department, City of Starke Fl, and others...

 
   

You are here:  Experts > Computing/Technology > Internet/Network Security > Internet/Network Security > Downloading files

Topic: Internet/Network Security



Expert: Commander Chris Wagoner
Date: 5/12/2008
Subject: Downloading files

Question
Hi Chris,

I'm not sure if this is your area of expertise but you definetly know more than me ;) Anyway, I am trying to download a driver from the cannon website and when I hit the download button it opens another page ("object streaming"....) and my progress bar says that it is transferring the data but it never prompts the actual download, it just keeps a blank page with that progress. Does this make sense? Also, I tried with a Windows platform (I am a MAC btw) and it works with that one through IE. I tried it with Mozilla and Safari to no avail -any suggestions as to whats going on?

Answer
Hi Ryan,

It sound like the web site has a windows specific program running the DL. I would suggest using a thumb drive and download the file onto it and then transfer it to your computer.

It could be something specific to Explorer (which happens). Use a IE and you should be fine.  

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