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About Dave Mitch
Expertise
Trouble shooting in any of the following areas: Virus / Spy-ware / Mal-ware issues, Windows, Linux, virtual environments such as VMWare, Virtual ToolBox. Vast and varied hands-on expertise in a range of open source network security tools and utilities.Have worked on projects requiring practical implementation and configuration tweaking of Intrusion Detection / Prevention Systems, Enterprise-class Patch Management Solutions, Customization of Network Audit Framework and Penetration Test Tool Compilation. Consultant for corporations, NOCs (Network Operations Centres) in the area of Virtual appliances for office(and home) environments for secure browsing / traffic monitoring / Anti-spam / "anti-phising" with content filtering capability.

Experience
Virus/Spyware/Malware trouble shooting, Windows, VMWare, Linux. With over 10 years of industry experience in the Information Security field, I would be able to offer my experience and time to solve your problem. If any solution requires more time and effort or you require a customized product, I would be able to do so for a small fee.

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FA Inc.

Education/Credentials
Graduate Degree in Computer Science

Awards and Honors
CCNA

 
   

You are here:  Experts > Computing/Technology > Internet/Network Security > Internet/Network Security > McAffe Security updates

Internet/Network Security - McAffe Security updates


Expert: Dave Mitch - 10/3/2009

Question
I purchased and installed Mccafe anti-virus through CD. The updates are failing because Mccafe is not identifying my internet connection. My internet is through a LAN connection wired to a router. The 'manage network' section shows the line between my router and internet as 'disconnected'. But i have no problems using my internet otherwise. only Mccafe is not able to detect the connection. Please help to resolve this issue.

Answer
If your McAfee is genuine, I would suggest you take a screenshot of the error message windows (Press the Alt key + PrintScreen button together - and save the image in MS-Paint as Screenshot.bmp).

You can mail the screenshot to McAfee and they could pin-point the problem. I have not used McAfee myself, so cannot give you more precise assistance.

You can also look at the forums of McAfee. I'm sure you can find somebody has encountered a similar problem.

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