About Ryan Stewart Expertise I can answer questions, provide advice and assist with troubleshooting several areas of internet and network security including but not limited to: Windows XP, Windows Server 2003 & 2008, Windows Vista, Windows 7 and Linux operating systems; planning, design, implementation, management & testing in small business, home and home office environments; server and workstation hardware; in-house and remote system auditing; software-based offensive security (penetration and vulnerability testing); software-based defensive security (firewall configuration, encrypting & securing services with SSL, VPN, AV gateway, antivirus, access control, monitoring & intrusion detection); hardware-based security configuration & techniques; Certificate Authority and SSL certificates; wireless security (WEP, WPA, WPA2, 802.1X).
Experience I've been an independent IT consultant for 5 years serving small businesses and home users.
Education/Credentials CISM - Certified Information Security Manager |
CCNA Security - Cisco Certified Network Associate Security |
MCSA - Microsoft Certified Systems Administrator
Question I purchased and installed Mccafe anti-virus through CD. The updates are failing because Mccafe is not identifying my internet connection. My internet is through a LAN connection wired to a router. The 'manage network' section shows the line between my router and internet as 'disconnected'. But i have no problems using my internet otherwise. only Mccafe is not able to detect the connection. Please help to resolve this issue.
Answer SV,
The first thing you should do is check the Automatic Update settings in McAfee and make sure the manual update settings exactly match the automatic settings. I have seen numerous cases where these settings did not match and caused the update to fail. If that doesn't work and you are running McAfee Firewall, make sure that the built-in Windows firewall is disabled (Start > Control Panel > Security Center > Windows Firewall > OFF.
Lastly, if the first two steps didn't work check out this bulletin that McAfee posted on their site to address this issue: https://us.mcafee.com/root/ProductUpdate.asp?cid=35172
Good luck with everything. If you need further assistance don't hesitate to ask!
