QUESTION: What is the best way to get rid of the Win32.zbot virus. I tried running Spybot Search and Destroy. It did detect it but won't let me "Fix" it.
Would appreciate any help you have to offer.
ANSWER: Good question.
I suggest you to:
- run the tool in safe mode
- Update you antivirus after restart and run a complete test.
- when running it, please do not connect over the internet.
You can also try this one: http://free.avg.com/us-en/remove-win32-zbot#ixzz2Myoaqywk
Tell me if it works
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QUESTION: I have tried the avg one but not in safe mode. Didn't work.
ANSWER: Try avast in this case.
Don't use any USB for a while. Maybe you're being reinfected.
This one was one of the best procedures I've seen to delete it:
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QUESTION: I managed to delete it in Safemode but have now noticed that in "My Computer" everything was missing. I discovered this when I went to use my DVD drive and it didnt work. I found online how to recover the DVD and that worked but it is now the only thing showing there.
I know I am missing other things but not sure what they are or how to recover them. I believe my hard drive should be showing there as well. Is this correct?
You mean that your personal files are messing?
Even if you enter by another way (C:\users\your_user_name\Documents and Settings\Desktop or so)?
If you, you can use a tool to recover your files. I also suggest you to wipe it out. Format and install a new Operating System.
Maybe the virus caused this trouble for you.