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Jewelry, Gems, & Minerals/Tiffany platinum ring bent out of shape after 6 months

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SLG wrote at 2013-10-03 13:06:10
I had a very similar problem with my platinum ring from Brilliant Earth - Willow Style.  They also told me it must be something I am doing - but I don't do yoga, ride bikes, open heavy doors, or really do much but sit at a desk all day and type.  There were no scratches or major wear (granted, it's platinum so it's unlikely to show anyway).  They offered to fix for free, but how can I know it won't just happen again?  After much discussion they agreed to reinforce (make the band thicker) for around $250.  Already spent more on the platinum because supposed to hold up better than the gold, and it's a small sized ring so seems like it might have used less platinum to begin with.  At any rate, this seems to be the solution we're sort of stuck with so hopefully it works! Regardless, we're wishing we had just gotten the gold.


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Thomas

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Have a question about jewelry repair or working with precious metal jewelry and gemstones? For many years up to December 31, 2010, I was a working professional bench jeweler, involved everyday with setting stones in mountings, designing and making jewelry, repairing and limited custom manufacture. If you work with jewelry as a hobby or as a profession, I might be able to help. I deal with the retail business, not mass production. Ask privately if you wish. See the box for that: It keeps your question between us. Please DO NOT ask MAKER'S MARKS, but metal quality marks are fine to ask. Please DO NOT ask diamond prices. See a gemologist for that.

Experience

I have extensive experience in design, service and making of jewelry. I deal mostly with precious metals and gemstones but work with many materials as needed and usable to create an artistic design. My experience also includes freelance photography and photographer of jewelry and similar items for a former employer and individuals. Design of custom items requires reading the desires of the client and being clear on what can be done within that framework...then fulfilling the transition of idea to reality. Effective communications is essential in a working designer/producer and customer relationship.

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Education is English/Physics! Started in human resources, to advertising, to jewelry...wow, what a road. I have had formal training in jewelry work and many shared experiences with top grade jewelers. We just never know were we will go or be. Follow your best, your dreams, with some discretion! Don't let the work tear up your body along the way as it has mine.

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