About Andy Expertise I can help prepare candidates for job interviews; assist in discussing problems with your supervisors or peers; help in creating a resume that gets results; answer general work related questions.
Experience I have been in a management leadership role for the past 30 years. I have extensive knowledge re: the interview process, problem solving, team building, communcation with executive management, company mergers, downsizing, outsourcing of jobs, project management, disaster recovery, office politics, management consulting, business ethics,career changes, job relocation to another part of the country & becoming an agent for change within a corporation.
Question I am currently in the hunt for a new career. Attached you will find a copy of my current resume. Can I get any pointers on "jazzing" it up a bit. Any help is greatly appreciated.
MICHAEL D. SEVILLE, jr.
1675 40TH St.
West Palm Beach, FL 33407
(561) 635-2200
PROFESSIONAL PROFILE
Hard working, quick learning, reliable, friendly and sociable individual seeking a position that is challenging and which would allow for growth and advancement, as well as contribute to the enhancement of an establishment with my positive attitude and skills.
PROFESSIONAL EXPERIENCE
BEHAVIORAL HEALTH CASE MANAGER/ DRUG ABUSE FOUNDATION
FAMILY INTERVENTION SPECIALIST
Feb. 2006 – Present Delray Beach, FL
§ Responsible for providing a variety of case management services designed to successfully engage highly resistant substance involved individuals who are generally under criminal and/or legal supervision in receiving an Assessment and following through with recommended treatment
§ Responsible for facilitating referrals between a supervising agency and a treatment agency
§ Responsible for working with the client referred, the supervising agency and the treatment agency to ensure that the client receives an assessment
§ Responsible for serving as a critical communication link between the treatment agency and the supervising agency to ensure that all essential information is passed.
§ Responsible for working with the client to educate, motivate, troubleshoot barriers to treatment, track, encourage and provide limited support services sufficient to facilitate client completing treatment
§ Responsible for tracking clients 3-6 months after treatment completion to monitor recovery status
§ Responsible for expediting and assisting in performing drug test consistent with need and protocol
§ Responsible for educating clients about the nature of his/her substance abuse problem and providing short-term motivation to encourage client to remain engaged with treatment
§ Responsible for monitoring client weekly ongoing participation, treatment progress and evaluating how client is responding to care
§ Responsible for providing court/referral/supervising agency with case status reports
§ Responsible for light switchboard duties
§ Assisted with sorting and filing in the medical records department
COOK/DRIVER PIZZA HUT
Jan. 2001 - Jan. 2006 Tallahassee, FL
§ Responsible for cash handling
§ Responsible for assuring customer satisfaction
§ Responsible for the entire upkeep and maintenance of store
§ Responsible for making food orders for customers
§ Responsible for delivering food orders for customers
STOCK LOEHMAN’S
Dec. 1998- Aug. 2000 Palm Beach Gardens, FL
§ Responsible for re-stocking merchandise
§ Responsible for assuring customer satisfaction
EDUCATION
BACHELOR’S OF SCIENCE IN PSYCHOLOGY FLORIDA A&M UNIVERSITY
Aug. 2000 – 2005 Tallahassee, FL
§ Courses specializing in Psychology
§ Courses specializing in Education
§ G.P.A – 3.4
§ Graduated Cum Laude
§ Organized and hosted mother/daughter, father/daughter workshops in Havana and Tallahassee areas
HIGH SCHOOL DIPLOMA SUNCOAST COMMUNITY HIGH SCHOOL
Aug. 1996 – May 2000 Riviera Beach, FL
§ International Baccalaureate Program
§ Courses included all academic classes
§ Honors classes
§ G.P.A – 3.6
§ Member of the chess club
§ Member of the SECME club
§ Varsity Football Player
COMMUNITY SERVICE ACTIVITIES
TUTOR/MENTOR/ASSISTANT BASKETBALL COACH C.K. STEELE CHARTER 2003 - 2004 Tallahassee, FL
§ Worked extensively with ESE students
YOUTH BASKETBALL COACH JEWISH COMMUNITY CENTER
2000 West Palm Beach, FL
VOLUNTEER ST. MARY’S MEDICAL CENTER
2000 West Palm Beach, FL
§ Worked closely with children in the cancer and radiation therapy services.
§ Assisted in the gift shop
§ Assisted in the warehouse
§ Assisted in the mail room
§ Light clerical duties
REFERENCES WILL BE FURNISHED UPON REQUEST
Answer Michael,
I can't recall if you wanted any further assistance. I've put together something you'll find below re: an achievement type resume. Let me know if this is something you can use & whether you need help creating cover memo ti explain your career change reason. Best of luck to you in 2007.
Regards,
Andy
Michael D. Seville
1675 40th Street
West Palm Beach, FL 33407
PH# 561-635-2200
Email address:
Professional Profile: Hard working, quick learning, reliable, friendly and sociable individual seeking a position that is challenging where my positive attitude & skills can be utilized resulting in personal & organizational growth.
Work History
Behavioral Health Case Manager & Family Intervention Specialist, Drug Abuse Foundation; West Palm Beach, Fl; February 2006 to Present
Responsibilities & Achievements
. Manage a variety of cases designed to positively impact highly resistant substance individuals who are under criminal & or legal supervision requiring my assessment as well as recommended treatment. Currently have a 10% patient recidivism rate.
. Regularly manage referrals between supervising & treatment agencies as well as the continued follow-up to ensure the patient receives a timely assessment. Ensure all pertinent case information is received/shared by the agencies. Reduced the number of backlogged referrals to that of current by changing the paperwork handling process.
. Work closely with the client in the areas of motivation, education, encouragement & troubleshoot & resolve barriers for the completion of treatment. Perform case post-mortem review & apply permanent solutions to chronic operational problems.
. Monitor & track the clients recovery progress on 3-month intervals after treatment has been completed.
. Prepare court/referral/supervising agencies with case status reports. Follow-up with each group on a when necessary basis.
Cook/Driver, Pizza Hut; Tallahssee, FL January 2001 to January 2006
Responsibilities:
. Responsible for all cash handling revenue from nightly sales.
. Prepared & delivered food for customers.
. Responsible for all store customer service & resolved complaints on a when necessary basis. Increased store revenue 15% annually.
. Responsible for the upkeep & maintenance of store as well as the associated equipment.
Education:
. Bachelor’s of Science in Psychology; Florida A&M University; August 2000 to 2005
. GPA – 3.4
. Graduated Cum Laude
. Organized & hosted mother/daughter, father/daughter workshops in Havana & Tallahassee areas.
Suncoast Community High School; August 1996 to May 2000; Riviera Beach, FL
Community Service/Volunteer Activities
. Youth Basketball Coach, Jewish Community Center
. Volunteer St. Mary’s Medical Center working closely with children in the cancer & radiation therapy services; assist in the gift shop, warehouse, mail room & light clerical duties.
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