Kitchen Design/Remodeling/My granite looks spotty

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Question
I have just had granite counter tops put in my kitchen.  The name of the granite is Saturina.  It is very beautiful with color and crystals all throughout the material.  When it was delivered it had many rough edges so I called them back to fix those and for the most part they did.  Along with putting a coating on an overhang as the fiberglass mesh was unfinished and catching on clothing and getting stuck in your hand if you touched it.  My question is, it looks kind of spotty.  If doesn't feel very glassy in some spots.  When I clean it with water and a micro cloth it catches on some of the spots and doesn't look real shinny.  I'm afraid that this old established company bought out by a new guy is cutting corners and not polishing or sealing the material the way it should.  Can you give me any guidance?  Should I hire someone else to come in and polish my granite again? and how do I know if a company is good?

Answer
Maureen,
I'm sorry to hear that you're having trouble. Did you see the slabs prior to cutting them? Did you notice the spotiness that you're describing before it was cut? The slabs are polished in the factory before they are sent to the fabricator, so the quality of the surface finish is usually observed before fabrication. I believe the granite you're describing is a Brazilian granite and if it has both large and small crystals and there's likely some amount of fill which is most often a polyester resin. Sometimes this fill can be rough or depressed. The fabricator should be able to smooth that out and make it feel better to you. If you are able, please send me a picture of the problem area and it may help me understand more what is the problem. My email address is torin@stonecareonline.com or you can call me to discuss at 406 360 1684

Best regards,
Torin

Kitchen Design/Remodeling

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Torin Dixon

Expertise

All questions regarding fabrication and installation of natural stone tile and slab countertops, flooring, backsplash. All questions related to cleaning, sealing and stain removal of natural stone surfaces. All questions on importing process and selection of natural stone slabs and pricing issues. Granite, Marble, Limestone, Slate, Travertine, Onyx, Tile, Quartz countertops, Silestone, Eco Cannot answer questions on cabinet construction

Experience

Expert in traditional hand methods of natural stone fabrication. Expert in modern manufacturing techniques using latest machinery and equipment. Consultant of shop layout, design, and workflow analysis. Consultant of job costing, pricing structures, bidding processes of natural stone fabrication manufacturing. Expert in specifying stone maintenance cleaners and sealers Expert in stone restoration, stain removal and damage repair.

Organizations
Former Vice Chairman of the Missoula Design Review Board advisory committee to the City of Missoula, Montana City Council National Association of Home Builders member Missoula Building Industry Association member Billings Home Builders Association member Bitterroot Building Association member Marble Institute of America member President-Tyler Boshae Foundation President-Club Twitch

Publications
Slippery Rock Gazette -Dimensional Stone Trade Magazine http://72.243.221.11/site/archive_Issues/0211/articles/16_1.html

Education/Credentials
Journeyman Marble Mason, Bricklayers & Allied Craftsmen, Los Angeles, CA 1978

Awards and Honors
Numerous Parade of Homes winner as fabricator and installation contractor of granite and stone countertops and backsplash

Past/Present Clients
Thousands of residential and commercial clients from simple bathroom countertops in private homes to granite exterior cladding on high-rise buildings over a 34 year career.

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