AboutJohn Robison Expertise I own J E Robison Service in Springfield, MA. We are Bosch Car Service for Land Rover, BMW, Mercedes, and other European lines. I can answer most questions about Land Rover service or repair. I'm known as a car enthusiast, machine aficianado, photographer, writer, and speaker. I've been around Land Rovers and British cars most of my life. Visit me at my car business, www.robisonservice.com or my author website, www.johnrobison.com. Check out my autism and writing blog at jerobison.blogspot.com or my photos on www.pbase.com/robisonphoto
John Elder Robison
Experience I have been a Land Rover service manager since Land Rover returned to North America in 1987. My company is a four-star Bosch Car Service facility, known nationwide for Land Rover service, overhaul, customization, and restoration. We're a dealer and service agent for APCO, backer of the Land Rover Assured and Certified dealer service contracts and Easycare independent service contracts.
In addition to Land Rover our company services BMW, Jaguar, Mercedes-Benz, Rolls_Royce, and Bentley motorcars. We have factory-plus-level service capability for all makes.
Visit my company online at www.robisonservice.com > service > land rover Also visit my blog at robisonservice.blogspot.com
Organizations ASA IATN NPPA PPA
Publications In the Land Rover world, my writing can be found in Land Rover Lifestyle, Land Rover Monthly, The Rover News, The Rover Log, The Rover Reference. In the wider publishing world, my work is published by 20 publishers in over 50 countries. Look Me in the Eye is a New York Times bestseller and an international bestseller.
Education/Credentials I am ASE certified, Bosch Trained, and trained by Omnitec/T4 and Autologic on their Land Rover test systems.
Question I loaned my 02 Freelander to a friend for a day. She swears nothing unusual happened. She parked it and left it overnight at her house and now neither of my keys work...It is as if the steering column is locked and I'm putting the wrong key in. The ignition is in the 0 position, key goes in, and just won't turn. The "fob" works fine locking and unlocking the car. lights etc are good. I have spent over two hours jiggling the wheel, the key, and the parking brake while trying to turn the key. No Luck. Do you have any idea what this might be???
Answer It sounds to me like the column lock just chose this moment to break. You can squirt some graphite lock lube in there and jiggle the steering to try and get it free, but the fix is surely a new column lock, which may require new keys too. If the keys have to be replaced you will need a dealer or shop with access to a T4 IDS or Autologic system to code the security features