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About Hazarika
(Top Expert on this page)

Expertise
I can answer any question concerning IBM PC Laptops or Notebooks, having Windows XP and Vista operating systems. Software, hardware, and OS related questions are most welcome. Here are some guidelines on how to ask a question that gets an effective answer. 1. Be concise: Quote the error message, if you are getting an error message. 2. Specify what OS you are using: XP or Vista etc. If possible mention the service pack. 3. How old is your machine: This is required for hardware problems. 4. Try to give as much information as possible. If an application is giving you trouble, mention its name and version number.

Experience
I have 10 years of experience in Technical communications, guiding users how to use software and hardware applications, and documented troubleshooting procedures. I used numerous systems by various manufacturers. Being in the software development environment, I am close to any possible errors / complications, produced by numerous commonplace and specialist applications. Being a Technical Communication professional I understand the user’s mind and provide a solution that is effective, practical and easily implementable at the same time.

Publications
Technical Publications.

Education/Credentials
Masters in English Literature. Certificate of proficiency in Information Systems Management.

Awards and Honors
Various; in the organizations I worked with.

Past/Present Clients
British Telecommunications, Microsoft, Oracle.

   

You are here:  Experts > Computing/Technology > Focus on PC Support > Laptop Problems

SubjectDate AskedExpert

USB unknown device WinXP12/31/2009Shot
  Q: QUESTION posted: WinXP laptop SP3 1 USB port already used but have Ethernet port and the mentioned ...
  A: I don't know of any way to hook a USB device to an Ethernet port and make it work. If the USB port ...
USB Problems WinXP SP312/31/2009Shot
  Q: QUESTION posted: WinXP laptop SP3 1 USB port already used but have Ethernet port and the mentioned ...
  A: I don't know of any way to hook a USB device to an Ethernet port and make it work. If the USB port ...
Google Earth made me do it!9/15/2009Hazarika
  Q: I have a 2008 HP Pavilion. Yesterday, I tried to downloan Google Earth and it would not work ...
  A: If you have installed XP over Vista, need to install Vista again. The steps will be similar that of ...
turn off problem8/31/2009Hazarika
  Q: I have a dv2641tx laptop which i bought from Korea. It has been now 1 yrs old.The problem is that my ...
  A: Can just boot the computer, go to Control panel, Administrative tools, Event viewer. And quickly ...
reseting factory settings8/31/2009Hazarika
  Q: and thanks alot for your help my situation is that i am a student in a special laptop program, and ...
  A: Restoring the comp will not clear the hardd rive. It restores the registry, in case of damage. If ...
laptop8/29/2009Hazarika
  Q: my laptop turns on ok but screen goes blue and asks to run backup disc,but i dont have one made,what ...
  A: Some important OS files are missing from your computer. It can be solved easily. 1. Boot in safe ...
laptop problem8/29/2009Hazarika
  Q: my problem is that my laptop will not start up, or do much of anything for that matter. when i turn ...
  A: If "it won't ever get far enough to enter bios", this is a hardware problem. It may be the RAM ...
Notebook harddrive8/29/2009Hazarika
  Q: I have dell inspiron 2650 notebook,about 10 years old.Windows xp home.I accidently dropped heavy ...
  A: I am not sure whether it is the OS or hard drive. SP1 do not have the latest version of "Windows ...
gateway m320 won't turn on8/28/2009Hazarika
  Q: I have an old Gateway m320 laptop (model m320x - CTO). I bought it used and it has always only ...
  A: I am aware of this situation. Windows do not need to boot up. Just go through the instructions. 1. ...
RE: Laptop screen8/28/2009Hazarika
  Q: I have sony vaio VGN N31s model. I having problem with screen from yesterday.\ The screen is so dim, ...
  A: 1. Reset BIOS. Enter BIOS while booting, restore all options to defaults, Save and Exit. 2. ...
gateway m320 won't turn on8/27/2009Hazarika
  Q: I have an old Gateway m320 laptop (model m320x - CTO). I bought it used and it has always only ...
  A: If your comp boots upto the BIOS screen, it is an OS issue. Your hardware is fine. Do a repair ...
laptop8/26/2009Hazarika
  Q: when i restart my computer, i get the option to enter safe modes or the other times when i can do a ...
  A: 1. Enter safe mode. 2. Go to Start>Run and type sfc.exe/scannow 3. Have the Windows cd handy in ...
Dell Laptop8/26/2009Hazarika
  Q: I have had my Dell Inspiron laptop since March09 and have had problems with windows vista. I have ...
  A: They are right in saying that it is a software problem. However, it ca be solved very easily. 1. ...
sound driver8/26/2009Hazarika
  Q: i cant install sound driver in my sony laptop.which i formatted and installed windows xp pro sp3. ...
  A: I can see two possibilities: You said you have installed XP, so you must download the XP driver. In ...
Possibly Damaged Laptop8/24/2009Hazarika
  Q: Firstly, thank you for taking my question. This is regarding potential damage to my laptop, and the ...
  A: This is not a potential damage, your laptop is still booting up as the hard drive is moving. ...
Laptop damn slow.. damn slow8/24/2009Hazarika
  Q: The issue with my laptop is - it has become damn slow. All the applications, including MS office, ...
  A: Please read my responses between the lines: There are many softwares that were installed over the ...
acer laptop wont turn on8/23/2009Hazarika
  Q: My acer aspire 5630 laptop cut out when i was using it and now wont turn back on. Before it cut out ...
  A: Heat is death to electronic components. Sounds like initially you were triggering the CPU temp ...
laptop settings8/22/2009Hazarika
  Q: I just bought a wireless ready labtop. A Toshiba that runs on Vista. I am unable to find the "Turn ...
  A: Go to: My Computer > My Network Places > View Network Connections. Right click the wireless ...
slow8/22/2009Hazarika
  Q: I dont even know if I have some kind of blocker or what I need as far as a protection thing. I was ...
  A: No worries. You have come to the right place. First, if you computer is set to Show Hidden Files, ...
Laptop Replacement Screen Problem8/22/2009Hazarika
  Q: I recently got a replacement screen for my Dell Inspiron 6000. The screen sort of works but has ...
  A: If they are there during booting, your drivers are all right. If they are not appearing in the ...
Power Issues8/22/2009Hazarika
  Q: I installed a replacement motherboard for a Toshiba P25-S607. Upon installing the motherboard and ...
  A: That ticking sound is normally a capacitor blowing off (it normally gives a pop sound), a fuse ...
Toshiba Laptop Freezing8/21/2009Hazarika
  Q: For the past couple of weeks my laptop has been acting weird, freezing almost every time i use it ...
  A: You need go to: Control panel> Administrative tools > Event viewer and see the messages in red and ...
laptop wont boot8/20/2009Hazarika
  Q: I have an old model of neo, i dont really know its model.. when i opened it this morning, the laptop ...
  A: If you can see the beginning portion, the problem is in OS. First get into BIOS and go to BOOT ...
vostro_1400_any opened window won't close8/20/2009Hazarika
  Q: os: windows vista. Six months back purchased. I stopped dell support applications as and system ...
  A: Go to: C:/windows/prefetch Delete all the files inside this folder. Note, don't delete this ...
Laptop Replacement Screen Problem8/19/2009Hazarika
  Q: I recently got a replacement screen for my Dell Inspiron 6000. The screen sort of works but has ...
  A: You'll need to first find out where is the problem. - Whenever the distortion is occurring ...
phono hole8/17/2009Hazarika
  Q: the phono hole on my laptop is broken, i have heard that you can get an adaptor for USB so i can ...
  A: Yes, you can. All you need is a USB headphone adapter. See the pic I attached here. You can also ...
acer aspire 5735 problem8/17/2009Hazarika
  Q: i have a acer aspire5735 and ive got a blank/black screen with only the cursor visible. Thankyou ...
  A: It can be OS problem or a harddrive failure. To check, inser the original Windows cd / repair disk ...
Delete browsing history/computer running slow8/16/2009Hazarika
  Q: My 3yr old Dell Inspiron E1705 laptop running on Windows XP Version 5.1 (Build ...
  A: You need to run a complete disk clean up and keep doing it at least once a month, if you use the ...
Dell vostro 1400 laptop overheating problem .8/15/2009Hazarika
  Q: my dell vostro 1400 with windows vista business is 15 months old and it is getting overheated. Till ...
  A: You need to clean the fan and the heatsink. They usually get clogged in dirt and causes over heating ...
queries8/15/2009Hazarika
  Q: i have a compaq presario V2000 modellaptop,i want to know how much RAM capacity can be increased ...
  A: compaq presario V2000 is a series of laptops. There are many models in it. It will vary from model ...
Video problems8/13/2009Hazarika
  Q: I have a Dell Latitude D600 running Windows XP SP3. Recently, I was having problems with the port ...
  A: The difference between Safe mode and Normal mode is that, in safe mode that drivers are not loaded. ...
laptop8/13/2009Hazarika
  Q: i do that to save the battery's life. is that a good idea? how about if i turn off the laptop and ...
  A: i got a laptop and every time i use it i plug it in the wall. i do that to save the battery's life. ...
laptop monitor problem8/13/2009Hazarika
  Q: I have an hp laptop that has worked great for years. This morning when I turned it on the sign-on ...
  A: If your pre-start up (should be BIOS) screen was not showing the distortion, thank God, your ...
Acer Aspire 3000 keyboard and mouse8/12/2009Hazarika
  Q: This laptop has recently developed a problem in that as it boots to windows xp, the mouse cursor ...
  A: Just go to the Acer support site and find out if you are using the proper drivers. Also, check ...
Inspire Laptop screen8/12/2009Hazarika
  Q: While using the laptop the screen all of a sudden went fuzzy with a green background. Kind of looks ...
  A: You don't need to remove the graphics card. Just uninstall the old driver. After uninstalling, ...
PC KEYBOARD FAILURES8/11/2009Hazarika
  Q: I GOT A NOTE FROM SOMEONE AT YOUR SITE THAT THEY DID NOT HAVE THE EXPERTISE TO HELP ME IS THERE ...
  A: Have you tried with an external USB keyboard? If you have a desk top, contect its keyboard to the ...
My laptop won't boot8/10/2009Hazarika
  Q: I have a Dell Inspiron 1520. I run Windows XP. When I turned it on this morning, I get the following ...
  A: Do this in Safe Mode: If the security hive is corrupt, it may be possible to rename the security ...
laptop problems8/9/2009Hazarika
  Q: i turn on my computer but its not showing nothing just a black screen can u help me fix it or tell ...
  A: You need to give me some information to find out what is the exact cause, solve it: Do you see the ...
Toshiba Satellite A215 Model PSAFGU-0580028/8/2009Hazarika
  Q: It won't power on at all. A lady came in to my computer store here with this laptop telling me it's ...
  A: Scroll down this page it will show you the picture of the CMOS battery T satellite: ...
Toshiba Satellite A215 Model PSAFGU-0580028/7/2009Hazarika
  Q: It won't power on at all. A lady came in to my computer store here with this laptop telling me it's ...
  A: This is a motherboard issue. Remove the adapter and the battery, keep for an hour and put back in. ...

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