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About Shot
Expertise
I can answer most questions concerning Microsoft operating systems from DOS through Windows 2003. Hardware or software questions welcome. This is what I do for a living, and I love it! So instead of giving extra to Uncle Sam, I decided to give a little for free. Fire away!

Experience
I have been working with computers for over 20 years, currently hold a full time job as a Network Administrator for large financial institution, and run my own PC/Network consulting company since 1998.

Education/Credentials
Microsoft Certified; Novell Certified; Comptia A Certified; IBM Certified Business Partner in Desktops/Laptops/Servers; HP Certified Technician Desktops/Laptops/Servers; Toshiba Authorized Service Technician;

 
   

You are here:  Experts > Computing/Technology > Focus on PC Support > Laptop Problems > compaq laptop

Laptop Problems - compaq laptop


Expert: Shot - 3/17/2008

Question
my screen is black when i turn it on,and in   the top left hand corner a message flashes saying 'operating system not found'

Answer
Hi Pat, it sounds like your laptop can't find the hard drive. Maybe the hard drive has gone bad, or maybe the files just got corrupted. You may want to boot it from CD and run some diagnostics on it. You can get a diagnostic CD from www.UltimateBootCD.com

Shot


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