AboutShot Expertise I can answer most questions concerning Microsoft operating systems from DOS through Windows 2003. Hardware or software questions welcome. This is what I do for a living, and I love it! So instead of giving extra to Uncle Sam, I decided to give a little for free. Fire away!
Experience I have been working with computers for over 20 years, currently hold a full time job as a Network Administrator for large financial institution, and run my own PC/Network consulting company since 1998.
Education/Credentials Microsoft Certified;
Novell Certified;
Comptia A Certified;
IBM Certified Business Partner in Desktops/Laptops/Servers;
HP Certified Technician Desktops/Laptops/Servers;
Toshiba Authorized Service Technician;
Question I have a Inspiron 6000. The display if plugged in goes black. If running on battery display is red in color.
What are my options?
Unit is about three years old.
Answer Hi Cliff, sorry to say it, but that red color usually indicates that the display is failing. You could try plugging in a regular external monitor to make sure the picture displays correctly there. If the external monitor looks good, that would eliminate the possibility of a video card problem.
The display can be replaced, and they're usually readily available on ebay. The service manuals are available on Dell's website as well.
