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About Shot
Expertise
I can answer most questions concerning Microsoft operating systems from DOS through Windows 2003. Hardware or software questions welcome. This is what I do for a living, and I love it! So instead of giving extra to Uncle Sam, I decided to give a little for free. Fire away!

Experience
I have been working with computers for over 20 years, currently hold a full time job as a Network Administrator for large financial institution, and run my own PC/Network consulting company since 1998.

Education/Credentials
Microsoft Certified; Novell Certified; Comptia A Certified; IBM Certified Business Partner in Desktops/Laptops/Servers; HP Certified Technician Desktops/Laptops/Servers; Toshiba Authorized Service Technician;

 
   

You are here:  Experts > Computing/Technology > Focus on PC Support > Laptop Problems > laptop screen problem

Laptop Problems - laptop screen problem


Expert: Shot - 4/23/2008

Question
my hp laptop screen suddently blanked when i was using it. when the screen is totaly out i cannot continue my work and have to restart the laptop again. this problem is always happen.

Answer
Hello Vinot, is it actually all the way off, or is there a really faint image on the screen? Does it do the same thing plugged into a regular monitor? If there's a faint image, that would indicate a backlighting problem, probably the inverter board. If it does the same thing on a regular monitor, that would indicate a video card problem.

Hope that helps!
Shot

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