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About Shot
Expertise
I can answer most questions concerning Microsoft operating systems from DOS through Windows 2003. Hardware or software questions welcome. This is what I do for a living, and I love it! So instead of giving extra to Uncle Sam, I decided to give a little for free. Fire away!

Experience
I have been working with computers for over 20 years, currently hold a full time job as a Network Administrator for large financial institution, and run my own PC/Network consulting company since 1998.

Education/Credentials
Microsoft Certified; Novell Certified; Comptia A Certified; IBM Certified Business Partner in Desktops/Laptops/Servers; HP Certified Technician Desktops/Laptops/Servers; Toshiba Authorized Service Technician;

 
   

You are here:  Experts > Computing/Technology > Focus on PC Support > Laptop Problems > sudden switch off problem

Laptop Problems - sudden switch off problem


Expert: Shot - 4/18/2008

Question
i hav an compaq pressario v3000, and after having some probem had fomated the system abt 4 times.but every time after succesful formatting, system works for sometime may be an hour or so and then suddeny switches off without warning....is it a virus, becoz i had kasperski anti virus an it showed trojan but it aso deleted it, but just before system switches off , a window opens on down right corner,.all i could read in that window before system switches off is "new network found"

Answer
Hello Dhiren, this could be a virus, or it could be an overheating problem, or, possibly a hardware problem. Have you looked in the device manager to make sure nothing has red or yellow icons next to it? Do you have wi-fi on your laptop? If so, you may want to disable it as a test to see if that "new network" is still found.

Let me know!
Shot

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