AboutMohammad Babaee Expertise
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I can help you with choosing a laptop computer.I am the Laptop Consultant for our Trading Company. I know all the Laptop models in the market. I can also solve hardware or software problems. I also write articles for 2 Magazines.
Experience Laptop Consultant for Oliya Trading Company.
Consultant and writer for DigiKala Trading.
Question QUESTION: Hi.... I have an E system 3086 and it has been working fine until recently. when i turn the laptop on all im getting is the DVD drive spinning, no HDD light and no post screen and no OS working the battery is fully charged....Any ideas
Many thanks louis
ANSWER: Hi Louis:
This may be a virus. If you can't start the computer on in the safe mode, do the following:
First, when turning on the system, go to Setup. Then make sure your HDD is the first boot device. If this didn't work, remove all removable components like printer, flash disk, DVD Drive(refer to the owner's manual to find out how to remove it)Then reinstall the HDD and turn the system on. If this didn't work remove your RAM and change it from slot A to slot B if available.
If your problem didn't get solved, please describe more. Which screens come up and more...
>>>>YOUR ATTENTION PLEASE: If you have not every removed the parts I told above and do not know how to do this, do not remove them, just describe more.
Thanks For Questioning and Waiting For Your Description.
Regarding
Mohammad
---------- FOLLOW-UP ----------
QUESTION: Hi Mohammad
Firstly thank you for your quick reply....unfortunately I can't get the system to run to enter the setup screen i have removed everything as you said apart from the ram as there is only one slot on the mother board I know the battery is fully charged but still am not having any luck...I don't hear the HDD trying to spin and there is no error beeps coming from the laptop so i cant even give you the codes....also the display wont come on either I tried using my monitor to connect to the laptop just encase there was any screen messages but i am not getting anything only the DVD drive spinning
Again many thanks Mohammad for helping me with this problem
Louis
Answer Hi again Louis;
Let's tell you that there were such problems with e-system Laptops, but the operating system was not starting up. Your case is something new.
Ok, I have some more questions:
-Does your LCD turn on in black or it does not turn on at all?
-Didn't you have such problem before?
-Didn't you suffer from any virus?
-Don't you think something has burned or damaged inside of it?
Please answer them if possible.
You can also use my e-mail at: mohammad[at]wmage[dot]com