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About James
Expertise
I am knowledgeable in almost every area of Locksmithing. This includes locks, keys, lost keys, residential and commercial lockouts, rekeying, masterkeying, high security locks, access control, electric locks, security cameras and home safety. I have been running an online business since 2004 where I sell all types of lock and security hardware to everyone from apartment renters to business owners to the US government. Before that I started a locksmith service in 1999. I deal with many types of security equipment including high security safe locks, heavy duty padlocks, exit devices, biometric readers, electric strikes, magnetic locks, full surface hinges and I only sell what I personally stand behind 100%. The online business has given me a more in-depth look at the locksmithing industry, helping me to learn more about each and every product that I offer, as well as products I don't have but end up finding for customers to solve any issues they have with security or door hardware.

Please don't submit any automotive or safe questions as these aren't areas that I can help in.

Experience
I have been Locksmithing since 1999 and own my own Locksmithing business. I have many years of hands-on experience through the many services I have performed for my customers. I've run my business the way I wanted, treating everyone as I would like to be treated and knowing that any customer could be my last if I didn't perform my locksmithing duties as I had promised.

Organizations
Montana Locksmith Association

Education/Credentials
I have a diploma in Masterkeying, Advanced Locksmithing & Locksmithing from Foley-Belsaw.

Past/Present Clients
US government, colleges, schools, city and state governments, large and small corporations, home owners.

You are here: Experts > Home/Garden > Repairing Home Electronics & Small Engines > Locksmithing > front door deadbolt lock spins, sometimes, before engaging

Locksmithing - front door deadbolt lock spins, sometimes, before engaging

Expert: James - 10/29/2009

Question
Our front door deadbolt lock (brand unknown) has started not to engage when we put the key in; we have to turn it a couple of times (full revolutions) before it will grab completely and turn the deadbolt to the unlock or lock position. It feels like it is getting stripped inside the mechanism and keeps getting worse; we have to try more times to turn the key, spinning several times without success until it finally engages. What can I do to remedy this?

Answer
Hello Sue,

You'll have to remove the lock from the door to determine the problem. Without knowing the brand or type of deadbolt I can't be certain why it's acting like that.

If you remove it from the door, you can reassemble it off of the door and operate it that way to find the problem or you can take it to a locksmith for repair.

Depending on the type of deadbolt you may just want to replace it.

James
www.jmlock.com

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